Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 985723 times)

    Offline aygart

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    Re: Selling on Amazon Master Thread
    « Reply #3400 on: August 03, 2017, 04:22:49 PM »
    Well, as I provide services to Amazon sellers, I'd advise you to stay right where you are :P
    So you are one of those with their eggs in one basket? Maybe you should find the answer and service THAT too!
    Feelings don't care about your facts

    Offline Yehuda57

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    Re: Selling on Amazon Master Thread
    « Reply #3401 on: August 03, 2017, 04:26:58 PM »
    Well, as I provide services to Amazon sellers, I'd advise you to stay right where you are :P

    Believe me, I get the allure. But the anecdotal evidence I've seen of people losing tens of thousands after being shamelessly and senselessly shafted by Amazon is scary. Some can handle the loss, for others it is devastating.

    That comment was a joke for @Bukboy. My services include, but are not limited to Amazon at all.

    Offline Bukboy

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    Re: Selling on Amazon Master Thread
    « Reply #3402 on: August 03, 2017, 04:34:51 PM »
    Well, as I provide services to Amazon sellers, I'd advise you to stay right where you are :P

    Believe me, I get the allure. But the anecdotal evidence I've seen of people losing tens of thousands after being shamelessly and senselessly shafted by Amazon is scary. Some can handle the loss, for others it is devastating.
    My main concern wouldn't be getting shafted/shut by amazon, generally speaking if you're selling private label it shouldn't be that difficult to follow the rules, watch out for bumps etc. and even if you're getting banned its usually not permanent. My main concern would be simple can't have all eggs in one respective :P basket! Selling on just 1 platform is pretty scary even a healthy one, yet i don't have an easy solution for that

    Offline aygart

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    Re: Selling on Amazon Master Thread
    « Reply #3403 on: August 03, 2017, 04:36:46 PM »
    My main concern wouldn't be getting shafted/shut by amazon, generally speaking if you're selling private label it shouldn't be that difficult to follow the rules, watch out for bumps etc. and even if you're getting banned its usually not permanent. My main concern would be simple can't have all eggs in one respective :P basket! Selling on just 1 platform is pretty scary even a healthy one, yet i don't have an easy solution for that
    The problem is not only getting banned but also Amazon making policies which make the business suddenly unprofitable.
    Feelings don't care about your facts

    Offline Yehuda57

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    Re: Selling on Amazon Master Thread
    « Reply #3404 on: August 03, 2017, 04:36:51 PM »
    My main concern wouldn't be getting shafted/shut by amazon, generally speaking if you're selling private label it shouldn't be that difficult to follow the rules, watch out for bumps etc. and even if you're getting banned its usually not permanent. My main concern would be simple can't have all eggs in one respective basket! Selling on just 1 platform is pretty scary even a healthy one, yet i don't have an easy solution for that
    It's not just being banned. There are other ways Amazon can shaft you. Perhaps another time I can share some stories.

    Offline Bukboy

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    Re: Selling on Amazon Master Thread
    « Reply #3405 on: August 03, 2017, 04:47:41 PM »
    The problem is not only getting banned but also Amazon making policies which make the business suddenly unprofitable.
    Such as? Of course if you work on a markup of 10% and the storage fee goes up a whooping nickle you're out of luck but again generally speaking if you're sourcing products from China and resell them on amazon with a healthy ROI new shipping, storage fees, etc. policies won't kill you

    Offline lifetimedeals

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    Re: Selling on Amazon Master Thread
    « Reply #3406 on: August 03, 2017, 11:29:32 PM »
    IMHO amazon is a much healthier marketplace for sellers then it used to be back in the days
    Fair Point @Yehuda57. Now tell me where exactly should i put my eggs? Ebay sucks, Walmart stinks, building a new website is pretty difficult and knocking on doors i'm lazy :)
    Why does Walmart stink? Why can't they compete with amazon? There the only one that should be able to. Are you saying buyers don't go to walmart site?

    Offline stv17

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    Re: Selling on Amazon Master Thread
    « Reply #3407 on: August 04, 2017, 09:59:32 AM »
    As a Amazon seller i see how strict and unfair Amazon has become to it's sellers.
    It used to be that when i send in pkgs. to FBA and it wasn't received within a month, Amazon would reimburse me for the items lost. However, now i have pkgs. that are lost in Amazon's warehouse for 4-5 months and Amazon is dragging their feet saying let's give more time for warehouse to locate it.
    It used to be that when the customer sent back a FBA item and Amazon saw that it was "customer damaged", Amazon would reimburse the seller for it. Now Amazon stopped the Reimbursement policy for customer damaged items.....there are more issues and not enough time to list.......,

    Bottom line is .....Amazon's priority is customer service for their purchasers and meanwhile they're taking advantage of their sellers.

    Offline Bukboy

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    Re: Selling on Amazon Master Thread
    « Reply #3408 on: August 04, 2017, 12:37:58 PM »
    As a Amazon seller i see how strict and unfair Amazon has become to it's sellers.
    It used to be that when i send in pkgs. to FBA and it wasn't received within a month, Amazon would reimburse me for the items lost. However, now i have pkgs. that are lost in Amazon's warehouse for 4-5 months and Amazon is dragging their feet saying let's give more time for warehouse to locate it.
    It used to be that when the customer sent back a FBA item and Amazon saw that it was "customer damaged", Amazon would reimburse the seller for it. Now Amazon stopped the Reimbursement policy for customer damaged items.....there are more issues and not enough time to list.......,

    Bottom line is .....Amazon's priority is customer service for their purchasers and meanwhile they're taking advantage of their sellers.
    Fair points! mind boggling how seller support is operated by uneducated, out of country idiots that can provide you sometimes misleading information that can just cause you more trouble!
    But lets not fool ourselves the reason why amazon is the fastest growing eCommerce platform is because customer service is their priority! again i'm not saying, great customer service = treating us sellers like a piece of dirt especially in circumstances like you mentioned that has nothing to do with the consumer but the fact that a customer will buy with confidence from us brands/sellers is because he's being treated like the king

    Offline ADG

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    Re: Selling on Amazon Master Thread
    « Reply #3409 on: August 04, 2017, 12:40:10 PM »
    This news is a very hard hit

    Offline Bukboy

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    Re: Selling on Amazon Master Thread
    « Reply #3410 on: August 04, 2017, 12:43:49 PM »
    Why does Walmart stink? Why can't they compete with amazon? There the only one that should be able to. Are you saying buyers don't go to walmart site?
    a) did you actually try applying/getting approved to sell on Walmart?
    b) Do you actually sell on Walmart? I did at some point and i have a few neighbors (business) who did and stopped

    Offline Bukboy

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    Re: Selling on Amazon Master Thread
    « Reply #3411 on: August 04, 2017, 12:51:19 PM »
    This news is a very hard hit
    I'm sorry if i'm insensitive here to anybody but IMHO with a business prospective it can/will help generate much more sales for sellers that do FBM.
    Of course you have to make sure that the margins are good etc. and if you're just reselling an ipad here and there this policy is bad but if you're having a decent storefront and choose as a business model FBM i think this will actually be great!     

    Offline chevron

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    Re: Selling on Amazon Master Thread
    « Reply #3412 on: August 04, 2017, 04:36:45 PM »
    I bought a laptop from my cousin, he sells on Amazon, nothing related to me, I sell on Amazon, I wiped the laptop clean but I'm still hesitant to log in Amazon from computer. Both our accounts in good standing I'm just paranoid about this stuff, is it a concern?

    Offline ya

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    Re: Selling on Amazon Master Thread
    « Reply #3413 on: August 04, 2017, 05:38:39 PM »
    Such as? Of course if you work on a markup of 10% and the storage fee goes up a whooping nickle you're out of luck but again generally speaking if you're sourcing products from China and resell them on amazon with a healthy ROI new shipping, storage fees, etc. policies won't kill you
    Many ways.  Amazon can bring the Chinese manufacturers to USA to sell directly with fba as they are already doing.....

    Offline nobiggy

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    Re: Selling on Amazon Master Thread
    « Reply #3414 on: August 04, 2017, 06:09:54 PM »
    As a Amazon seller i see how strict and unfair Amazon has become to it's sellers.
    It used to be that when i send in pkgs. to FBA and it wasn't received within a month, Amazon would reimburse me for the items lost. However, now i have pkgs. that are lost in Amazon's warehouse for 4-5 months and Amazon is dragging their feet saying let's give more time for warehouse to locate it.
    It used to be that when the customer sent back a FBA item and Amazon saw that it was "customer damaged", Amazon would reimburse the seller for it. Now Amazon stopped the Reimbursement policy for customer damaged items.....there are more issues and not enough time to list.......,

    Bottom line is .....Amazon's priority is customer service for their purchasers and meanwhile they're taking advantage of their sellers.

    Welcome to Amazon. Get used to it....

    Offline hocker

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    Re: Selling on Amazon Master Thread
    « Reply #3415 on: August 05, 2017, 03:37:25 PM »
    a) did you actually try applying/getting approved to sell on Walmart?
    b) Do you actually sell on Walmart? I did at some point and i have a few neighbors (business) who did and stopped
    Tell us more about  WM pls.

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #3416 on: August 06, 2017, 12:13:48 AM »
    a) did you actually try applying/getting approved to sell on Walmart?
    b) Do you actually sell on Walmart? I did at some point and i have a few neighbors (business) who did and stopped

    Yes and yes. Walmart is not very advanced but you can definitely use it to diversify 10-20% of what you sell on  Amazon.
    Visibly Jewish

    Offline N2

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    Re: Selling on Amazon Master Thread
    « Reply #3417 on: August 11, 2017, 10:40:37 AM »
    Looking for a company that finds money owed to you (seller). Any suggestions? I heard Yanky rotenberg has a company like this. Does anyone have his contact? Tia

    Offline hocker

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    Re: Selling on Amazon Master Thread
    « Reply #3418 on: August 11, 2017, 10:59:21 AM »
    Looking for a company that finds money owed to you (seller). Any suggestions? I heard Yanky rotenberg has a company like this. Does anyone have his contact? Tia
    I was just recently looking for such a company and after some research I went with Refund Sniper, I didn't dream they would find anything since I'm pretty much on top of my game. They found $1500!

    They charge 30% of what they get back for you and in my case they only charged on the actual money they got back and not on the added inventory they forced Amazon to find.

    I'd be glad to refer you.

    Offline bambi

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    Re: Selling on Amazon Master Thread
    « Reply #3419 on: August 11, 2017, 04:41:45 PM »
    I was just recently looking for such a company and after some research I went with Refund Sniper, I didn't dream they would find anything since I'm pretty much on top of my game. They found $1500!

    They charge 30% of what they get back for you and in my case they only charged on the actual money they got back and not on the added inventory they forced Amazon to find.

    I'd be glad to refer you.

    I know a company that does it for 25% and you can find ppl to do it for even less.