I was a basic member and did 12k spending in a month thinking that on 11k I would earn 5x back since after spending 1k you become a premier member which earns 5x. But i only got 2x since the upgrade dosent go into effect right away. But i had spent over 1k so i should be getting 5x back. Any way I can get them to give me 5x for orders after reaching spend?