I've been ignoring those letter for months
and the cards are still open? you've gotten more than one letter for each card?thank you. this is the type of experience/information I was fishing for.please keep us posted as it progresses.
I added a few AUs on 2 om my AMEX OPEN (biz) cards a few (3-5) months ago. added over the phone and said i would call back with the SSN/DOB. got the cards anyway.this past week i got a letter from AMEX on both cards asking to confirm the info.(assuming I'd rather not bother adding the info) can i just ignore it?will they shut the accounts? (in which case I probably should cancel the AUs myself first)?will ignoring it invite scrutiny (FR) on the entire account? (in which case I should DEFINITELY comply/cancel first)?anyone have experience?
I don't think the OP's point was too find out whether people were asked initially for the info. He wants to know if anyone else received the letters later asking for it, and whether at that point you sent them in or not. Also, saying you didn't get the letters doesn't really add anything at this point
P.S. Having just the DOB on the initial phonecall might have avoided the letter altogether.. just a deduction from my own experience, could be wrong on this one..
I've provided DOB and still got the letter.
What kind of information do they ask you for when you make the request over the phone?
When I ordered a replacement for my SPG Business card and activated it online, during the activation process it gave me the option to add an additional user but all it asked for was the first and last name! No DOB or SSN. I did it for my brother and I got the card and haven't got any letters about it!