i bought the $20 fish grill groupon a while ago for $10, and had an issue with it.
Yesterday i drove 35 min to the store (waste of time) and while handing the cashier my phone with the coupon on the app he pressed "mark redeemed" and i couldnt retrieve it so i paid $20 for my meal hoping id get a refund .i called CS and they were closed so i emailed them and didnt get a response till today. they are now telling me that they dont want to refund and they unredeemed the coupon that i can reuse it until 1/31 or give it to a friend.
im leaving town tonight and wont be back in time for 1/31 and no one wants the coupon cuz its a far ride and fish grill on wilshire in LA isnt so tasty.
what do i do? what should i tell them?