Author Topic: Airline Compensation Master Thread (Read 1108377 times)

Hatastah · « **Reply #2160 on:** October 14, 2015, 01:49:41 PM »

AA didn't have a KSML on a JFK-LAX flight in F... What are my chances of getting something...?

Tzadik Nistar · « **Reply #2161 on:** October 14, 2015, 03:47:23 PM »

Last summer I had AA award booking for me and my family (baby and small kids) PHL-TLV in Businesses.
The flight got cancelled due to maintenance,
They re-booked me without asking into economy the next day with BA with a stop in London
They didn't want to give us any taxi vouchers or hotel vouchers
We didn't have ksml on our flights
We had to repack our luggage as they were 70lb. and I lost my prepaid hotel reservation.
After going back and forth by email the only thing AA gave is $200 voucher per passenger, anyway to get them to give something more?

myb821 · « **Reply #2162 on:** October 14, 2015, 04:28:26 PM »

Quote from: Tzadik Nistar on October 14, 2015, 03:47:23 PM

Last summer I had AA award booking for me and my family (baby and small kids) PHL-TLV in Businesses.
The flight got cancelled due to maintenance,
They re-booked me without asking into economy the next day with BA with a stop in London
They didn't want to give us any taxi vouchers or hotel vouchers
We didn't have ksml on our flights
We had to repack our luggage as they were 70lb. and I lost my prepaid hotel reservation.
After going back and forth by email the only thing AA gave is $200 voucher per passenger, anyway to get them to give something more?

DOT complaint and TLV air laws i believe you are owed a hell of a lot more.

Marco Polo · « **Reply #2163 on:** October 14, 2015, 04:30:40 PM »

Quote from: myb821 on October 14, 2015, 04:28:26 PM

DOT complaint and TLV air laws i believe you are owed a hell of a lot more.

Even if originating in PHL?

Tzadik Nistar · « **Reply #2164 on:** October 14, 2015, 04:56:22 PM »

Quote from: Marco Polo on October 14, 2015, 04:30:40 PM

Even if originating in PHL?

From the following United document it looks like that it applies also when flying to Israel
https://www.united.com/web/format/pdf/travel/destination/international/Notice-for-customers-traveling-to-or-from-Israel-English.pdf

Quote

Notice of Your Rights for Flights To and From the State
of Israel in the Event of a Flight Delay, Cancellation or
Denied boarding; or your Seat is Downgraded

How do I file a Israeli aviation complaint?

myb821 · « **Reply #2165 on:** October 14, 2015, 05:00:40 PM »

Quote from: Marco Polo on October 14, 2015, 04:30:40 PM

Even if originating in PHL?

I thought so

rileywiles23 · « **Reply #2166 on:** October 14, 2015, 05:21:46 PM »

Filed a complaint to TK, bec. there was a guy ( an Arab nonetheless ) who kept on walking up, and down the aisle, getting things from his backpack, and to talk to his wife, during taxi, and takeoff.
Plus the guy started walking off the flight, with his wife and kid, bec. he was pissed that the FA kept on changing his family's seat - bec. he was to dumb to realize where his real actual seat was - thus delaying the flight for 10-15 min.
TK only thanked me for my feedback, w/o compensation.

Chapshnell · « **Reply #2167 on:** October 14, 2015, 05:23:40 PM »

United offering $150 to be bumped for a later flight. Worth it?

Marco Polo · « **Reply #2168 on:** October 14, 2015, 05:27:23 PM »

Quote from: Chapshnell on October 14, 2015, 05:23:40 PM

United offering $150 to be bumped for a later flight. Worth it?

We should tell you what your time is worth?

rileywiles23 · « **Reply #2169 on:** October 14, 2015, 05:29:12 PM »

Quote from: Chapshnell on October 14, 2015, 05:23:40 PM

United offering $150 to be bumped for a later flight. Worth it?

Ask for more. They should give more then that. Is it a international flight ?

Chapshnell · « **Reply #2170 on:** October 14, 2015, 05:32:45 PM »

Forget it. Next flight is tomorrow am

Marco Polo · « **Reply #2171 on:** October 14, 2015, 05:33:11 PM »

Quote from: Chapshnell on October 14, 2015, 05:32:45 PM

Forget it. Next flight is tomorrow am

Maybe they can put you on a different airline.

Jm1248 · « **Reply #2172 on:** October 14, 2015, 05:33:20 PM »

Quote from: Chapshnell on October 14, 2015, 05:23:40 PM

United offering $150 to be bumped for a later flight. Worth it?

That depends on a whole lot of factors. If it makes no difference to you then it should be worth it

Chapshnell · « **Reply #2173 on:** October 14, 2015, 05:35:59 PM »

Quote from: Marco Polo on October 14, 2015, 05:33:11 PM

Maybe they can put you on a different airline.

Too late now. Thanks anyways

rileywiles23 · « **Reply #2174 on:** October 14, 2015, 05:48:12 PM »

Quote from: Chapshnell on October 14, 2015, 05:35:59 PM

Too late now. Thanks anyways

Safe travels.

YMW · « **Reply #2175 on:** October 14, 2015, 06:59:30 PM »

Quote from: Hatastah on October 14, 2015, 01:49:41 PM

AA didn't have a KSML on a JFK-LAX flight in F... What are my chances of getting something...?

My wife & I had broken plates on-route JFK-LAX in F, they gave us each 10k AA miles.

YMW · « **Reply #2176 on:** October 14, 2015, 07:03:02 PM »

Quote from: Tzadik Nistar on October 14, 2015, 03:47:23 PM

Last summer I had AA award booking for me and my family (baby and small kids) PHL-TLV in Businesses.
The flight got cancelled due to maintenance,
They re-booked me without asking into economy the next day with BA with a stop in London
They didn't want to give us any taxi vouchers or hotel vouchers
We didn't have ksml on our flights
We had to repack our luggage as they were 70lb. and I lost my prepaid hotel reservation.
After going back and forth by email the only thing AA gave is $200 voucher per passenger, anyway to get them to give something more?

They at least refunded you the difference in points?

Hatastah · « **Reply #2177 on:** October 14, 2015, 07:09:10 PM »

Quote from: YMW on October 14, 2015, 06:59:30 PM

My wife & I had broken plates on-route JFK-LAX in F, they gave us each 10k AA miles.

Sweet. I'll give em a call and see what happens. Thanks

YMW · « **Reply #2178 on:** October 14, 2015, 07:12:27 PM »

Actually in my case the FA were nice enough & they were the ones reporting the case to the head office.

rileywiles23 · « **Reply #2179 on:** October 15, 2015, 01:14:11 AM »

I had a suitcase wheel broken off by UA, on flight EER-VCE.
The rep. is telling me that since VCE wasn't my final destination - I had a 3 day layover in VCE - and I flew TK to Israel, that according to their interline agreement, TK has to pay for the luggage, even though it broke on the UA flight.
Is this true, or DROPR ?

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Author Topic: Airline Compensation Master Thread (Read 1108377 times)