Author Topic: Airline Compensation Master Thread (Read 1108623 times)

GR8 · « **Reply #3340 on:** July 23, 2017, 01:22:37 PM »

I took a flight with delta SWF to DTW. We boarded at around 140pm for 206pm departure. however they told us the navigation broke and they have to find another peice eventually they got something so we taxiied to the runway however right before takeoff the captain told us that they are looking for a flight route it took 1.5 hours for the pilots to say we are turning back to the gate this was around 330pm it was swealtering ho during his time people were sweating buckets. we got to the terminal waited 30 minutes and then reboarded after we were in the plane they told us again that they are still looking for a flight route (HELLO!!!!!) we waited another 45 minutes again in the sweltering heat and finally took off at around 530pm any advice if i can file a omplaint by the dot or just get compensation from delta?

David Smith · « **Reply #3341 on:** July 23, 2017, 01:33:22 PM »

Can anybody recommend a company that handles EU mandatory compensation claims? Looking for an efficient company for standard 25% cut area.

nafnaf12 · « **Reply #3342 on:** July 23, 2017, 02:08:44 PM »

Quote from: David Smith on July 23, 2017, 01:33:22 PM

Can anybody recommend a company that handles EU mandatory compensation claims? Looking for an efficient company for standard 25% cut area.

did you try the app AirHelp?

David Smith · « **Reply #3343 on:** July 23, 2017, 02:09:38 PM »

Quote from: nafnaf12 on July 23, 2017, 02:08:44 PM

did you try the app AirHelp?

Do you have experience with them and are recommending them?

nafnaf12 · « **Reply #3344 on:** July 23, 2017, 02:11:07 PM »

Quote from: David Smith on July 23, 2017, 02:09:38 PM

Do you have experience with them and are recommending them?

no. I saw it recommended somewhere here on the forums

Sdd · « **Reply #3345 on:** July 23, 2017, 04:38:58 PM »

Did EWR to TLV with my family. Had over 3 hour delay with United due to a late aircraft inbound arrival. In addition, wifi not working. How do I go about compensation? Any help is appreciated. Thanks in advance!

brodes18 · « **Reply #3346 on:** July 23, 2017, 09:17:41 PM »

Airline: United
Flight: EWR-DEN
Class: Economy
Incident: Required that I check my carry-on (since I was in Boarding Group 5!). When I got onboard, there was open bin space.
Compensation: 6K United Miles

yelped · « **Reply #3347 on:** July 23, 2017, 10:22:23 PM »

Quote from: Sdd on July 23, 2017, 04:38:58 PM

Did EWR to TLV with my family. Had over 3 hour delay with United due to a late aircraft inbound arrival. In addition, wifi not working. How do I go about compensation? Any help is appreciated. Thanks in advance!

Email them.

Theodorel · « **Reply #3348 on:** July 27, 2017, 09:40:53 PM »

Lax to EWR ON UNITED booked in J through LH miles.
Incident, DOWNGRADED TO Y DUE TO LAST MINUTE PLANE CHANGE.
COMPENSATION: $500 EVOUCHER PER PERSON.

WHAT ELSE CAN I ASK FOR ?
DON'T THINK THAT IS FAIR!!

mochjas · « **Reply #3349 on:** July 27, 2017, 09:56:05 PM »

Quote from: Theodorel on July 27, 2017, 09:40:53 PM

Lax to EWR ON UNITED booked in J through LH miles.
Incident, DOWNGRADED TO Y DUE TO LAST MINUTE PLANE CHANGE.
COMPENSATION: $500 EVOUCHER PER PERSON.

WHAT ELSE CAN I ASK FOR ?
DON'T THINK THAT IS FAIR!!

sounds fair to me

as2 · « **Reply #3350 on:** July 27, 2017, 09:59:57 PM »

Quote from: Theodorel on July 27, 2017, 09:40:53 PM

Lax to EWR ON UNITED booked in J through LH miles.
Incident, DOWNGRADED TO Y DUE TO LAST MINUTE PLANE CHANGE.
COMPENSATION: $500 EVOUCHER PER PERSON.

WHAT ELSE CAN I ASK FOR ?
DON'T THINK THAT IS FAIR!!

Had they known you type in all caps, they probably would've offered half that.

Side note, what's the best method of contact for Delta with regards to compensation?

EJB · « **Reply #3351 on:** July 27, 2017, 10:45:19 PM »

Quote from: mochjas on July 27, 2017, 09:56:05 PM

sounds fair to me

Id definitely take $500 for 12.5k or so lh points

Theodorel · « **Reply #3352 on:** July 28, 2017, 12:17:38 AM »

Quote from: mochjas on July 27, 2017, 09:56:05 PM

sounds fair to me

Forgot to mention we were with my 16 month old. Lap infant and they said "no e+ available", meanwhile there were 4 United employees from the earlier flight seated in e+. They should of downgraded them to economy and us to e+

nafnaf12 · « **Reply #3353 on:** July 28, 2017, 12:22:27 AM »

Quote from: Theodorel on July 28, 2017, 12:17:38 AM

Forgot to mention we were with my 16 month old. Lap infant and they said "no e+ available", meanwhile there were 4 United employees from the earlier flight seated in e+. They should of downgraded them to economy and us to e+

why??? Did they take your seats?

MeirS · « **Reply #3354 on:** July 28, 2017, 01:02:53 AM »

Quote from: JACKBLUE on July 14, 2017, 11:26:01 AM

50? Wow wow hope you get something!

Any good ways of contacting them?

David Smith · « **Reply #3355 on:** July 28, 2017, 01:14:26 AM »

Quote from: MeirS on July 14, 2017, 11:24:14 AM

Delayed baggage for around 50 hours with Aeroflot.
What's the best way to go about it?
Is there anyone to talk to there?

I hope you got something from your CC

grodnoking · « **Reply #3356 on:** July 28, 2017, 02:26:32 AM »

Quote from: as2 on July 27, 2017, 09:59:57 PM

Side note, what's the best method of contact for Delta with regards to compensation?

I emailed them. Got $150 choice award for cancelled flight, need to rebook with a stopover. (This was on top of the $200 they gave many poeple automatically for the cancelled flights back during the tornadoes in Atlanta)
Took them about a month to get back to me, then sent my choice rewards to a different person and he used it (they gave me the email address they sent it to, and the person denied using it). They promised me two $150 choice rewards as compensation, and I only received one. I emailed them and they have yet to answer me. I tried calling twice and both times I get a 3 hour waiting time.

MeirS · « **Reply #3357 on:** July 28, 2017, 03:13:18 AM »

Quote from: David Smith on July 28, 2017, 01:14:26 AM

I hope you got something from your CC

CSR gives $100 per day so hopefully they'll reimburse me somewhat.

ilherman · « **Reply #3358 on:** July 28, 2017, 10:26:56 AM »

Quote from: Theodorel on July 27, 2017, 09:40:53 PM

Lax to EWR ON UNITED booked in J through LH miles.
Incident, DOWNGRADED TO Y DUE TO LAST MINUTE PLANE CHANGE.
COMPENSATION: $500 EVOUCHER PER PERSON.

WHAT ELSE CAN I ASK FOR ?
DON'T THINK THAT IS FAIR!!

They gave this to you in airport? Or you had to email customer service?

Theodorel · « **Reply #3359 on:** July 28, 2017, 10:47:56 AM »

Quote from: ilherman on July 28, 2017, 10:26:56 AM

They gave this to you in airport? Or you had to email customer service?

Gave me @ airport along with the other 6 ppl that got downgraded

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Author Topic: Airline Compensation Master Thread (Read 1108623 times)