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Author Topic: Airline Compensation Master Thread  (Read 338878 times)

Online yuneeq

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Re: Airline Compensation Master Thread
« Reply #3600 on: February 13, 2018, 12:03:44 PM »
Cathay 1am flight EWR-HKG canceled 30 minutes before scheduled departure.
After getting sent from 1 agent to another 3x, no one at the airport would help rebook a flight when direct flights were still available. I had to call Hong Kong offices and after 3 hours I finally got rebooked for a flight 9 hours later from PHL-ORD-HKG with a 4 hour stopover. Furthermore, my seat was broken on the plane, and instead of upgrading me to an open premium economy seat, they tried fixing it for an hour before sticking me in the last row.

I complained to Cathay FA and she filed a complaint for me. I was offered a measly $100 voucher for all this trouble.
Any ideas how I can get more? Are they legally allowed to screw me with a terrible indirect flight and get away scot-free!?

Update: After responding to them, I was then offered $200 credit or $200 cash.
I took the cash of course.
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Offline helpyouamdme

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Re: Airline Compensation Master Thread
« Reply #3601 on: February 13, 2018, 02:23:55 PM »
Kosher Ski Club  http://kosherskiclub.com/

Online myi

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Re: Airline Compensation Master Thread
« Reply #3602 on: February 13, 2018, 02:59:35 PM »
A friend of mine was telling me about a flight he took back in June which he accidentally booked for the wrong month and showed up at the airport not realizing that he booked for a month before or it was a month later they told him he would have to pay an additional $150 for them to change the date or they can't do anything, he was with a bunch of friends at that time,as he was willing to pay $150 to have his date changed for the flight that leaves on that date at the right month but his friends weren't willing to do that so they ended up losing out on the original fight booked (was for 4-5 ppl) any chance he can get his money back?
« Last Edit: February 13, 2018, 03:03:36 PM by myi »
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Re: Airline Compensation Master Thread
« Reply #3603 on: February 13, 2018, 03:04:05 PM »
Update: After responding to them, I was then offered $200 credit or $200 cash.
I took the cash of course.
Still doesnt sound like enough

Online yuneeq

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Re: Airline Compensation Master Thread
« Reply #3604 on: February 13, 2018, 03:06:53 PM »
Still doesnt sound like enough

Agreed. But I give up.
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Offline helpyouamdme

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Re: Airline Compensation Master Thread
« Reply #3605 on: February 14, 2018, 02:32:21 PM »
What compensation can i get for a frozen meal in U with AA?
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Re: Airline Compensation Master Thread
« Reply #3606 on: February 16, 2018, 02:59:25 PM »
BOS-SFO on UA. Wife and I were seated 39CD with aisle between us. FA announced over PA that a family of three with small children were separated and wanted to sit together...any volunteers? DW and I and the middle seat next to me all offered, and they moved us all to isolated middle seats.  FA offered all kinds of food and drinks.... I declined but asked for miles. Gave me and my DW 7,500 each, on the spot via their special app. Nice! 

Offline hvaces42

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Re: Airline Compensation Master Thread
« Reply #3607 on: February 16, 2018, 03:09:08 PM »
BOS-SFO on UA. Wife and I were seated 39CD with aisle between us. FA announced over PA that a family of three with small children were separated and wanted to sit together...any volunteers? DW and I and the middle seat next to me all offered, and they moved us all to isolated middle seats.  FA offered all kinds of food and drinks.... I declined but asked for miles. Gave me and my DW 7,500 each, on the spot via their special app. Nice!
Youre sweet and thats a sweet deal.
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Offline 6girls

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Re: Airline Compensation Master Thread
« Reply #3608 on: February 20, 2018, 11:11:49 AM »
Does anyone have any experience getting compensated for lost luggage on Royal Air Marroc?
Took 6 months but I finally got compensation, through wire transfer, for the lost luggage. PM's welcome if I can be of help to anyone in this unfortunate situation.

Offline lubaby

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Re: Airline Compensation Master Thread
« Reply #3609 on: February 20, 2018, 11:17:32 AM »
Took 6 months but I finally got compensation, through wire transfer, for the lost luggage. PM's welcome if I can be of help to anyone in this unfortunate situation.
Wanna post more details? Luggage gone forever? How much did they reimburse? Did they require proof of value for what was inside?
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Re: Airline Compensation Master Thread
« Reply #3610 on: February 20, 2018, 12:19:57 PM »
Wanna post more details? Luggage gone forever? How much did they reimburse? Did they require proof of value for what was inside?
It was a long and complicated process... lots of phone calls and emails till I finally got to someone that responded.
Yes, luggage is gone for good (quite common for RAM, based on my research).
1,131 SDR  (abt $1,600) which they claimed was the most they are required to give based on the Montreal convention.
Yes, I had to send in receipts

Offline a good yeshiva bachur

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Re: Airline Compensation Master Thread
« Reply #3611 on: February 20, 2018, 07:50:10 PM »
There was no WiFi onboard AA44 any luck in getting something? I complained to the Flight attendant but she said it depends on the plane (we had it on the way back AA45)

Offline Skaner

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Re: Airline Compensation Master Thread
« Reply #3612 on: February 21, 2018, 07:30:20 PM »
United TATL 772 flight from Europe to US. No IFE in Eco.
Sent email expecting maybe $50 but they generously sent $150 voucher.

Offline lubaby

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Re: Airline Compensation Master Thread
« Reply #3613 on: February 21, 2018, 08:31:18 PM »
United TATL 772 flight from Europe to US. No IFE in Eco.
Sent email expecting maybe $50 but they generously sent $150 voucher.
More then enough to buy a tablet and preload with movies for your next trip  :)
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Offline a good yeshiva bachur

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Re: Airline Compensation Master Thread
« Reply #3614 on: February 22, 2018, 01:26:10 PM »
United TATL 772 flight from Europe to US. No IFE in Eco.
Sent email expecting maybe $50 but they generously sent $150 voucher.
Not even a big screen for everyone to share?