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Author Topic: Airline Compensation Master Thread  (Read 1098532 times)

Offline New guy 2014

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Re: Airline Compensation Master Thread
« Reply #3560 on: January 10, 2018, 11:45:27 AM »
Are you sure about that? I'm pretty sure if a flight was due to be touching EU it would be eligible. The question is about the first leg of the connection that didn't touch the EU.

https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm

You have rights if:
If your flight is within the EU and is operated either by an EU or a non-EU airline
If your flight arrives in the EU from outside the EU and is operated by an EU airline
If your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline

You do not have rights if:
If you take a flight which arrives in the EU from outside the EU and is operated by an non-EU airline
If you have already received benefits (compensation, re-routing, assistance) for flight related problems under the relevant law of a non-EU country

Offline yelped

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Re: Airline Compensation Master Thread
« Reply #3561 on: January 10, 2018, 11:56:28 AM »
Thank you.

Offline a good yeshiva bachur

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Re: Airline Compensation Master Thread
« Reply #3562 on: January 10, 2018, 11:58:38 AM »
You got 600 x3 or 600 x1

Offline New guy 2014

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Re: Airline Compensation Master Thread
« Reply #3563 on: January 10, 2018, 12:05:01 PM »
600 X 1. CAD

Offline as2

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Re: Airline Compensation Master Thread
« Reply #3564 on: January 10, 2018, 04:10:42 PM »
Get a lawyer. Find a good price for those lost memories in Frankfurt!
Memories last forever, make them while you can.

Offline rileywiles23

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Re: Airline Compensation Master Thread
« Reply #3565 on: January 10, 2018, 11:34:18 PM »
United FA berated my wife multiple times, bec. My son didn't have his seatbelt on and was standing near his seat, even though the seatbelt lights were not on. Filed three separate complaints for each of us. Got $900 total in vouchers.
Life is as good as you make it...

Offline yelped

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Re: Airline Compensation Master Thread
« Reply #3566 on: January 11, 2018, 12:08:55 AM »
United FA berated my wife multiple times, bec. My son didn't have his seatbelt on and was standing near his seat, even though the seatbelt lights were not on. Filed three separate complaints for each of us. Got $900 total in vouchers.
Just curious, what did the FA say? How did you/DW respond? How did you file 3 separate complaints? Especially for the young son?

Offline a good yeshiva bachur

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Re: Airline Compensation Master Thread
« Reply #3567 on: January 11, 2018, 12:09:48 AM »
600 X 1. CAD
You should file another two times for your wife and kid

Offline as2

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Re: Airline Compensation Master Thread
« Reply #3568 on: January 11, 2018, 12:13:09 AM »
You should file another two times for your wife and kid
Where did you come up with that idea?
Memories last forever, make them while you can.

Offline a good yeshiva bachur

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Re: Airline Compensation Master Thread
« Reply #3569 on: January 11, 2018, 12:16:09 AM »
Where did you come up with that idea?
What’s wrong?
K.... at least one more for his wife

Offline as2

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Re: Airline Compensation Master Thread
« Reply #3570 on: January 11, 2018, 12:32:44 AM »
What’s wrong?
K.... at least one more for his wife
I was referring to the fact that you told him to do exactly what the person in the previous post did.
Memories last forever, make them while you can.

Offline New guy 2014

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Re: Airline Compensation Master Thread
« Reply #3571 on: January 11, 2018, 08:48:56 AM »
You should file another two times for your wife and kid
With the same booking reference number? The only thing that would be different would be the the name/email address, but the content of the claim is the same. I don't think that Air Canada will be fooled into thinking this is a new claim. Unless you are suggesting that I make the case that the $600 was for one passenger? I don't see that flying with them though.

Offline a good yeshiva bachur

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Re: Airline Compensation Master Thread
« Reply #3572 on: January 11, 2018, 09:50:59 AM »
With the same booking reference number? The only thing that would be different would be the the name/email address, but the content of the claim is the same. I don't think that Air Canada will be fooled into thinking this is a new claim. Unless you are suggesting that I make the case that the $600 was for one passenger? I don't see that flying with them though.
Who cares if it’s the same booking reference number, they only compensated one of the three passengers not all three, let’s say they aren’t related then the first one to complain gets compensation and the other two loose out? Obviously that doesn’t fly... so it shouldn’t be any different by you...

Offline rileywiles23

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Re: Airline Compensation Master Thread
« Reply #3573 on: January 11, 2018, 10:05:38 AM »
Just curious, what did the FA say? How did you/DW respond? How did you file 3 separate complaints? Especially for the young son?
3 separate emails. My son has a FFN as well. He can't send his own email with some help from his dad.
Life is as good as you make it...

Offline yuneeq

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Re: Airline Compensation Master Thread
« Reply #3574 on: January 17, 2018, 10:02:05 AM »
Cathay 1am flight EWR-HKG canceled 30 minutes before scheduled departure.
After getting sent from 1 agent to another 3x, no one at the airport would help rebook a flight when direct flights were still available. I had to call Hong Kong offices and after 3 hours I finally got rebooked for a flight 9 hours later from PHL-ORD-HKG with a 4 hour stopover. Furthermore, my seat was broken on the plane, and instead of upgrading me to an open premium economy seat, they tried fixing it for an hour before sticking me in the last row.

I complained to Cathay FA and she filed a complaint for me. I was offered a measly $100 voucher for all this trouble.
Any ideas how I can get more? Are they legally allowed to screw me with a terrible indirect flight and get away scot-free!?
Visibly Jewish

Offline garniermonkey

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Re: Airline Compensation Master Thread
« Reply #3575 on: January 17, 2018, 10:49:10 AM »
 hi my husband had a flight home today from Greece to dudeldorf to Munich and then New York. it was with Lufthansa. The flight from Greece to Dusseldorf was delayed which in turn led him to miss his connecting flight from Munich to New York. There are no other flights to New York for today it is around 5 p.m. and Germany and they want him to fly out tomorrow morning from Munich straight to New York. He is stuck in Munich until tomorrow. they booked him a flight tomorrow and hotel for tonight. Do I complain before he comes home or do I wait until he is back before I open some kind of a claim and what kind of compensation could I expect?

Offline travel agent

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Re: Airline Compensation Master Thread
« Reply #3576 on: January 17, 2018, 12:39:27 PM »
600 EUR

Offline garniermonkey

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Re: Airline Compensation Master Thread
« Reply #3577 on: January 17, 2018, 12:53:06 PM »
what about kosher meals/Uber from now until tomorrow flight. ps just checked its united airlines... but flying with Lufthansa. also is comp in check or travel vouchers
« Last Edit: January 17, 2018, 01:00:41 PM by garniermonkey »

Offline garniermonkey

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Re: Airline Compensation Master Thread
« Reply #3578 on: January 18, 2018, 01:52:06 PM »
And the saga continues. The return flight which was today instead of yesterday was a 10-hour flight from Munich to Newark and there was no Kosher food. Somewhere along the shuffle they messed up. Lufthansa said that United never told them to prepare kosher meals even though when we book the original ticket with United kosher meals were requested and he received it on the flight in.

Offline zow

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Re: Airline Compensation Master Thread
« Reply #3579 on: January 18, 2018, 04:49:39 PM »
Well thanks for the advice
I got an e-mail just now and here’s their reply (let’s see what it’s worth)
Happy for you.
What did they ultimately give you? (Or maybe I missed it?)