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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 106999 times)

Offline shmooz

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Re: amex extended warranty
« Reply #75 on: July 20, 2012, 05:37:54 PM »
bought a canon camera from adorama about a month ago on amex plat, it is having trouble, the flash doesnt work. Who should i take it up with amez canon or adorama?

Offline shmooz

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Re: amex extended warranty
« Reply #76 on: July 22, 2012, 12:28:46 AM »
bought a canon camera from adorama about a month ago on amex plat, it is having trouble, the flash doesnt work. Who should i take it up with amez canon or adorama?

It is actually two months ago, what's the best route on this, will amex cover it?

Offline AsherO

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Re: amex extended warranty
« Reply #77 on: July 22, 2012, 12:29:29 AM »
It is actually two months ago, what's the best route on this, will amex cover it?

Try both? Plat should be a walk in the park though.
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Offline shmooz

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Re: amex extended warranty
« Reply #78 on: July 22, 2012, 12:36:09 AM »
Try both? Plat should be a walk in the park though.

I read somewhere they cover only physical damage, not things that would be warranty claims

Offline L123

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Questions about AMEX extended warranty
« Reply #79 on: October 24, 2012, 05:49:18 PM »
If I make a claim about AMEX extended warranty,

1). do I need to send my malfunction item (like compute/tablet) back to AMEX or any repair company?
2). If yes for the above question, who pays the shipping fee? AMEX or myself?

Thanks.

Offline AJK

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Re: Questions about AMEX extended warranty
« Reply #80 on: October 25, 2012, 12:16:40 AM »
1. YMMV.
2. You.
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Offline yossi4k

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Re: Questions about AMEX extended warranty
« Reply #81 on: October 25, 2012, 09:37:00 PM »
Lets say I buy a new phone from amazon but it comes with no warranty.
A. Will Amex cover it ie does it have to be an extension of the manufacturers warranty?
B. If yes, what does it mean when amazon sells a products with no warranty yet new? It hasn't been touched for a year?

Offline Dan

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Re: Questions about AMEX extended warranty
« Reply #82 on: October 25, 2012, 09:40:38 PM »
AMEX doubles the warranty, up to 1 year.

But why not buy direct from Google for less money and with a warranty?
https://play.google.com/store/devices/details?id=galaxy_nexus_hspa
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline yossi4k

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Re: Questions about AMEX extended warranty
« Reply #83 on: October 25, 2012, 09:51:06 PM »
AMEX doubles the warranty, up to 1 year.

But why not buy direct from Google for less money and with a warranty?
https://play.google.com/store/devices/details?id=galaxy_nexus_hspa
Because I need sprint ...I know the amazon one was also gsm, my bad  ::)
Im basically torn between buying it 'new' on ebay for $280 or from an authorized dealer for higher but with amex warranty...

Offline YudiG

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Re: Questions about AMEX extended warranty
« Reply #84 on: October 30, 2012, 11:52:33 AM »
does amex cover major appliances such as an oven?

Offline yossi4k

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Re: Questions about AMEX extended warranty
« Reply #85 on: October 30, 2012, 01:16:36 PM »
If I returned the original phone I purchased with my Amex card and received a refurbished replacement phone, can i still claim warranty?

Offline tablecloth

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Amex Starwood card protection plan for iPhone
« Reply #86 on: November 11, 2012, 08:46:52 PM »
I am buying the iPhone 5 on my Starwood Amex. What does the protection/extended warranty cover?
Does it cover spills?
Does it cover theft?
Does it cover if I drop the pone and it cracks?

Offline sky121

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Re: Re: Amex Starwood card protection plan for iPhone
« Reply #87 on: November 11, 2012, 08:56:33 PM »
I am buying the iPhone 5 on my Starwood Amex. What does the protection/extended warranty cover?
Does it cover spills?
Does it cover theft?
Does it cover if I drop the pone and it cracks?

Yes. But only up to what you paid for it.
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Offline AsherO

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Re: Amex Starwood card protection plan for iPhone
« Reply #88 on: November 11, 2012, 11:48:13 PM »
Yes. But only up to what you paid for it.

Just to clarify, if you paid $200 for it (after rebate/contract renewal) the most you'll get is $200, and if your phone breaks and you need to buy a new one, $200 won't get you too far.
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Offline puddles

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Re: Amex Starwood card protection plan for iPhone
« Reply #89 on: November 12, 2012, 10:37:55 AM »
jusd used extended warranty for second time. iphone 4 battery was awful and phone moved slowly. called amex, claim took maybe 5 minutes and they didnt even ask for receipt or cost to fix it. Credited me back for my total original purchase.
You can do an out of warranty replacement from apple. Iphone 4 is 150, 4s is 200