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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 96099 times)

Offline Yordai Dooma

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Re: Amex Extended Warranty
« Reply #915 on: December 25, 2016, 08:04:25 PM »
I was denied because the card i purchased on is no longer open...i thought i just needed to have another open card? Or is that YMMV?

Offline Yordai Dooma

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Re: Amex Extended Warranty
« Reply #916 on: December 28, 2016, 12:41:22 PM »
I was denied because the card i purchased on is no longer open...i thought i just needed to have another open card? Or is that YMMV?
anyone know about this? i have never run into this issue before where they deny a claim repetaedly because the card i purchased the item on was closed.

Offline dealfinder85

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Re: Amex Extended Warranty
« Reply #917 on: December 28, 2016, 12:44:40 PM »
anyone know about this? i have never run into this issue before where they deny a claim repetaedly because the card i purchased the item on was closed.
i have never used this perk, but a month or so ago i was purchasing an appliance and called up and asked this question.  I was told that you dont need to keep the card open.  The next day, i got a call from amex saying they periodically review calls and they wanted to let me know i was misinformed, and that you need to have the card open.

Offline Yordai Dooma

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Re: Amex Extended Warranty
« Reply #918 on: December 28, 2016, 01:08:13 PM »
i have never used this perk, but a month or so ago i was purchasing an appliance and called up and asked this question.  I was told that you dont need to keep the card open.  The next day, i got a call from amex saying they periodically review calls and they wanted to let me know i was misinformed, and that you need to have the card open.
VERY interesting that they would go through the effort to call you back and tell you that.
In my book, this majorly decreases the value of this extended warranty.

Offline Mordyk

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Re: Amex Extended Warranty
« Reply #919 on: December 29, 2016, 02:49:09 PM »
I bought a table and chairs.   The invoice is split by table and then chairs.  Making a claim on the table.  Is it considered a set that I should claim both?

Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #920 on: December 30, 2016, 01:03:20 AM »
I bought a table and chairs.   The invoice is split by table and then chairs.  Making a claim on the table.  Is it considered a set that I should claim both?
Should be Sep. Van u actually buy individual pieces?
I bought a cell phone on eBay and filed a purchase protection claim and got denied because it's an auction site do I have any hope appealing has anyone had a similar situation? Thanks
I've done multiple rp on ebay but those were buy it nows though.
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Offline Zalc

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Re: Amex Extended Warranty
« Reply #921 on: January 04, 2017, 10:29:47 AM »


Does this apply to the Extended Warranty as well?

I mistakenly submitted a claim while still covered by the manufacturer. Can I try again after the manufacturer's warranty runs out (if it fails again after the manufacturer's finishes)?

Update time!

The answer is YES!

($450 item, no questions asked.)

Offline shulem92

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Re: Amex Extended Warranty
« Reply #922 on: January 19, 2017, 08:28:05 PM »
does amex cover a paypal invoice?

Offline etech0

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Re: Amex Extended Warranty
« Reply #923 on: March 21, 2017, 08:08:02 PM »
Does the extended warranty work on items that are certified refurbished? (buying from amazon)
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Offline DaveInLA

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Re: Amex Extended Warranty
« Reply #924 on: April 06, 2017, 02:52:25 PM »
I'm interested in buying a fairly expensive watch that comes with a 1 year mfg warranty and will use AMEX for the purchase protection and extended warranty. I have a few questions-

1. The purchase will be over $5k so I'd like to use the AMEX Business Plat, especially since I may keep this card past the anniversary. Or I may use my SPG Business since I like SPG points. Br it would be hard to argue that this watch is a business expense. Does that void the extended warranty?

2. There's a good chance I'll downgrade whatever card I use by the time the mfg warranty is up. If I use a Plat card now but downgrade the card to Green in the next year, will the extended warranty still apply as long as the account is still open?

3. Finally, I'm thinking of breaking up the total cost to multiple AMEX cards (initial deposit now, balance later)-- as long as al accounts are open still, will the extended warranty still apply for the entire price? Thanks.

Offline rileywiles23

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Re: Amex Extended Warranty
« Reply #925 on: April 21, 2017, 12:19:10 PM »
Does extended warranty apply,  when paying for part of the item with the card ?
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Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #926 on: April 21, 2017, 01:15:00 PM »
I'm interested in buying a fairly expensive watch that comes with a 1 year mfg warranty and will use AMEX for the purchase protection and extended warranty. I have a few questions-

1. The purchase will be over $5k so I'd like to use the AMEX Business Plat, especially since I may keep this card past the anniversary. Or I may use my SPG Business since I like SPG points. Br it would be hard to argue that this watch is a business expense. Does that void the extended warranty?

2. There's a good chance I'll downgrade whatever card I use by the time the mfg warranty is up. If I use a Plat card now but downgrade the card to Green in the next year, will the extended warranty still apply as long as the account is still open?

3. Finally, I'm thinking of breaking up the total cost to multiple AMEX cards (initial deposit now, balance later)-- as long as al accounts are open still, will the extended warranty still apply for the entire price? Thanks.
1. business or personal purchase doesnt impact the warranty.
2. not sure
3. pretty sure entire purchase needs to be made on "the card" Cannot split even to multiple amex cards

Does extended warranty apply,  when paying for part of the item with the card ?
see 3 above
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