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CLICK HERE to see the full T&C for the extended warranty on your specific Amex card. There are over 50 cards listed, not sure how many variations of of the T&C there are.
For Centurion® Members, please see americanexpress.com/CenturionEWTerms. For Business Centurion® Members, please see americanexpress.com/BusinessCenturionEWTerms
« Last edited by WAM on November 26, 2015, 09:24:19 PM »

Author Topic: Amex Extended Warranty  (Read 242641 times)

Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #920 on: December 30, 2016, 01:03:20 AM »
I bought a table and chairs.   The invoice is split by table and then chairs.  Making a claim on the table.  Is it considered a set that I should claim both?
Should be Sep. Van u actually buy individual pieces?
I bought a cell phone on eBay and filed a purchase protection claim and got denied because it's an auction site do I have any hope appealing has anyone had a similar situation? Thanks
I've done multiple rp on ebay but those were buy it nows though.
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Offline Zalc

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Re: Amex Extended Warranty
« Reply #921 on: January 04, 2017, 10:29:47 AM »


Does this apply to the Extended Warranty as well?

I mistakenly submitted a claim while still covered by the manufacturer. Can I try again after the manufacturer's warranty runs out (if it fails again after the manufacturer's finishes)?

Update time!

The answer is YES!

($450 item, no questions asked.)

Offline shulem92

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Re: Amex Extended Warranty
« Reply #922 on: January 19, 2017, 08:28:05 PM »
does amex cover a paypal invoice?

Offline etech0

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Re: Amex Extended Warranty
« Reply #923 on: March 21, 2017, 08:08:02 PM »
Does the extended warranty work on items that are certified refurbished? (buying from amazon)
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Offline DaveInLA

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Re: Amex Extended Warranty
« Reply #924 on: April 06, 2017, 02:52:25 PM »
I'm interested in buying a fairly expensive watch that comes with a 1 year mfg warranty and will use AMEX for the purchase protection and extended warranty. I have a few questions-

1. The purchase will be over $5k so I'd like to use the AMEX Business Plat, especially since I may keep this card past the anniversary. Or I may use my SPG Business since I like SPG points. Br it would be hard to argue that this watch is a business expense. Does that void the extended warranty?

2. There's a good chance I'll downgrade whatever card I use by the time the mfg warranty is up. If I use a Plat card now but downgrade the card to Green in the next year, will the extended warranty still apply as long as the account is still open?

3. Finally, I'm thinking of breaking up the total cost to multiple AMEX cards (initial deposit now, balance later)-- as long as al accounts are open still, will the extended warranty still apply for the entire price? Thanks.

Offline rileywiles23

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Re: Amex Extended Warranty
« Reply #925 on: April 21, 2017, 12:19:10 PM »
Does extended warranty apply,  when paying for part of the item with the card ?
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Offline noturbizniss

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Re: Amex Extended Warranty
« Reply #926 on: April 21, 2017, 01:15:00 PM »
I'm interested in buying a fairly expensive watch that comes with a 1 year mfg warranty and will use AMEX for the purchase protection and extended warranty. I have a few questions-

1. The purchase will be over $5k so I'd like to use the AMEX Business Plat, especially since I may keep this card past the anniversary. Or I may use my SPG Business since I like SPG points. Br it would be hard to argue that this watch is a business expense. Does that void the extended warranty?

2. There's a good chance I'll downgrade whatever card I use by the time the mfg warranty is up. If I use a Plat card now but downgrade the card to Green in the next year, will the extended warranty still apply as long as the account is still open?

3. Finally, I'm thinking of breaking up the total cost to multiple AMEX cards (initial deposit now, balance later)-- as long as al accounts are open still, will the extended warranty still apply for the entire price? Thanks.
1. business or personal purchase doesnt impact the warranty.
2. not sure
3. pretty sure entire purchase needs to be made on "the card" Cannot split even to multiple amex cards

Does extended warranty apply,  when paying for part of the item with the card ?
see 3 above
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Offline shwarmabob

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Re: Amex Extended Warranty
« Reply #927 on: May 24, 2017, 01:00:15 PM »
Does Amex Extended Warranty apply if the card (Plat) I originally purchased the item (cellphone) with has been canceled in the ensuing years?

Offline etech0

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Re: Amex Extended Warranty
« Reply #928 on: May 29, 2017, 07:43:17 PM »
Will amex cover if the manufacturer doesn't provide any warranty?
Workflowy. You won't know what you're missing until you try it.

Offline etech0

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Re: Amex Extended Warranty
« Reply #929 on: June 27, 2017, 10:12:19 AM »
Does anyone know if Amex will cover a replacement battery for a laptop?
Workflowy. You won't know what you're missing until you try it.

Offline happinessNsunshine

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Re: Amex Extended Warranty
« Reply #930 on: June 27, 2017, 10:56:22 AM »
Does the extended warranty work on items that are certified refurbished? (buying from amazon)

I put in a claim for a cordless phone in it's second year.
Didn't have a problem.
It was amazon open box item from amazon warehouse.

The money was in my account the next morning.

Offline bobeli

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Re: Amex Extended Warranty
« Reply #931 on: July 18, 2017, 10:13:31 AM »
how do I get an estimate repair from hp authorized repair facility in brooklyn or online?
I looked in the hp website and didn't find
thanks

Offline shwarmabob

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Re: Amex Extended Warranty
« Reply #932 on: July 18, 2017, 11:39:57 AM »
Does Amex Extended Warranty apply if the card (Plat) I originally purchased the item (cell phone) with has been canceled in the ensuing years?
Extended Warranty /which was almost over/ fully covered the broken phone.

Offline eliraps

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Re: Amex Extended Warranty
« Reply #933 on: August 27, 2017, 06:08:43 PM »
Extended Warranty /which was almost over/ fully covered the broken phone.
Made the claim by phone?

Offline srap

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Re: Amex Extended Warranty
« Reply #934 on: October 31, 2017, 05:54:54 PM »
Are all amex cards the same warranty?
I didn't want to call each card to find out the best one to buy a pair of glasses.

A quick reply would be great.  Buying now.  Thanks.

Offline chayal101

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Re: Amex Extended Warranty
« Reply #935 on: November 16, 2017, 12:19:41 AM »
So this happened today: my iPad was accidentally placed in the washing machine... Pls don't ask me how in the world that happened.. But it did!.. And sadly, it did not survive.. The ipad will be a year old in March 2018, and SPG Amex only gives you extended warranty. Problem is that according to Apples Manafucturer warranty, they don't cover accidental damage, will Amex follow Apples warranty? Is there a chance I get claim approved with Amex? Any suggestions and ideas would be greatly appreciated!
Chaya L.

Offline chayal101

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Re: Amex Extended Warranty
« Reply #936 on: November 16, 2017, 12:21:06 AM »

Update time!

The answer is YES!

($450 item, no questions asked.)
Zalc, I'm gonna file a claim and hope they accept.. thanks.
Chaya L.

Offline Zalc

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Re: Amex Extended Warranty
« Reply #937 on: November 16, 2017, 12:31:01 AM »
Zalc, I'm gonna file a claim and hope they accept.. thanks.
They will probably deny as they only cover whatever the manufacturer's warranty covers... Who knows.

Offline Z56

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Re: Amex Extended Warranty
« Reply #938 on: November 16, 2017, 01:29:00 AM »
So this happened today: my iPad was accidentally placed in the washing machine... Pls don't ask me how in the world that happened.. But it did!.. And sadly, it did not survive.. The ipad will be a year old in March 2018, and SPG Amex only gives you extended warranty. Problem is that according to Apples Manafucturer warranty, they don't cover accidental damage, will Amex follow Apples warranty? Is there a chance I get claim approved with Amex? Any suggestions and ideas would be greatly appreciated!

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Offline KidOOO

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Re: Amex Extended Warranty
« Reply #939 on: January 31, 2018, 11:07:11 AM »
Washing machine just broke it's about 1.5 years old bought with platinum but card is closed. Anyone know if they will still cover? Also I need it fixed asap if I pay someone to fix will they reimburse me? Do I need to first file the claim?