Author Topic: to dispute or not to dispute  (Read 4497 times)

Offline Meno

  • Dansdeals Silver Elite
  • **
  • Join Date: Dec 2015
  • Posts: 79
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: to dispute or not to dispute
« Reply #60 on: April 16, 2018, 11:50:20 AM »
as a side point a local merchant once told me he hopes most people dont know that a dispute costs him money because otherwise he is not mochel them. he said very often people make a dispute for not being allowed to make a return even though the return policy is posted

If that really happens so often, can't he take it up with the CC company?

Offline Dan

  • Administrator
  • Dansdeals Lifetime 40K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 49463
  • Total likes: 1130
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: to dispute or not to dispute
« Reply #61 on: April 16, 2018, 01:25:30 PM »
If that really happens so often, can't he take it up with the CC company?
Take what up?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Meno

  • Dansdeals Silver Elite
  • **
  • Join Date: Dec 2015
  • Posts: 79
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: to dispute or not to dispute
« Reply #62 on: April 16, 2018, 01:32:50 PM »
Take what up?

If people are successfully disputing in cases where they should be using return protection, then the merchant should have a tayna on the CC company.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 40K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 49463
  • Total likes: 1130
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: to dispute or not to dispute
« Reply #63 on: April 16, 2018, 01:33:33 PM »
If people are successfully disputing in cases where they should be using return protection, then the merchant should have a tayna on the CC company.
Who said they are successful?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Meno

  • Dansdeals Silver Elite
  • **
  • Join Date: Dec 2015
  • Posts: 79
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: to dispute or not to dispute
« Reply #64 on: April 16, 2018, 01:37:41 PM »
Who said they are successful?

Well if they're unsuccessful then what is he not mochel them for?

Offline Dan

  • Administrator
  • Dansdeals Lifetime 40K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 49463
  • Total likes: 1130
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: to dispute or not to dispute
« Reply #65 on: April 16, 2018, 01:40:05 PM »
Well if they're unsuccessful then what is he not mochel them for?
Still get charged a chargeback fee, depending on your processor.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Meno

  • Dansdeals Silver Elite
  • **
  • Join Date: Dec 2015
  • Posts: 79
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: to dispute or not to dispute
« Reply #66 on: April 16, 2018, 01:42:23 PM »
Still get charged a chargeback fee, depending on your processor.

Well then he should still have a tayna. Someone else is messing up and he's losing money from it.

Online aygart

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2008
  • Posts: 5698
  • Total likes: 825
  • DansDeals.com Hat Tips 7
    • View Profile
    • Lower Watt Energy Brokers
  • Programs: www.lowerwatt.com
Re: to dispute or not to dispute
« Reply #67 on: April 16, 2018, 01:43:06 PM »
Well if they're unsuccessful then what is he not mochel them for?
The time spent
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Offline Dr Moose

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2013
  • Posts: 3865
  • Total likes: 61
  • DansDeals.com Hat Tips 2
    • View Profile
Re: to dispute or not to dispute
« Reply #68 on: April 16, 2018, 02:05:48 PM »
There was a restaurant that charged me twice. I noticed it a few days later, instead of calling up I just disputed the second charge.
Hey there! I am using DansDeals Forums.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 40K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 49463
  • Total likes: 1130
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: to dispute or not to dispute
« Reply #69 on: April 16, 2018, 02:08:24 PM »
There was a restaurant that charged me twice. I noticed it a few days later, instead of calling up I just disputed the second charge.
Not nice.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Online shapsam

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2017
  • Posts: 641
  • Total likes: 67
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Not too far from NY
Re: to dispute or not to dispute
« Reply #70 on: April 16, 2018, 02:19:20 PM »
Not nice.
Yeah, I always call the merchant before disputing. 99% of the time they'll refund the charge right away.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 40K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 49463
  • Total likes: 1130
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: to dispute or not to dispute
« Reply #71 on: April 16, 2018, 02:19:59 PM »
Yeah, I always call the merchant before disputing. 99% of the time they'll refund the charge right away.
Not sure about 99%, but it's the right thing to do.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Dr Moose

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2013
  • Posts: 3865
  • Total likes: 61
  • DansDeals.com Hat Tips 2
    • View Profile
Re: to dispute or not to dispute
« Reply #72 on: April 16, 2018, 02:22:12 PM »
Not nice.
I wasn't interested in dealing with it.

Filled out the claim online, and was done.
Hey there! I am using DansDeals Forums.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 40K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 49463
  • Total likes: 1130
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: to dispute or not to dispute
« Reply #73 on: April 16, 2018, 02:23:01 PM »
I wasn't interested in dealing with it.

Filled out the claim online, and was done.
I understood that. But it's still not
the right thing to do.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ExGingi

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2015
  • Posts: 3788
  • Total likes: 384
  • DansDeals.com Hat Tips 5
    • View Profile
  • Location: 770
Re: to dispute or not to dispute
« Reply #74 on: April 16, 2018, 02:29:51 PM »
Not sure about 99%, but it's the right thing to do.
Definitely.

It's very unfortunate when a yiddishe business refuses to refund something which should legitimately be refunded. I recently ordered a case of a certain item, and upon sampling it, it was obviously spoiled. I called the online seller to discuss, and all they offered was a store credit (I really have no reason to shop with them, as local prices are usually much better, only reason I shopped online was because item wasn't available locally), or I pay for return shipping + restocking fee. After several emails without any adequate response, I had no choice but to dispute with CC.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan