Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1851208 times)

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #2400 on: July 14, 2014, 12:03:58 PM »
Tried multiple times to get waived the $85 citi plat annual fee, but no luck!

My only option is to downgrade it to a card with no AF (or to close it.. but why should I), to which no AF card should i downgrade it?

Offline plainbachur

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Re: Credit Card Retention Bonuses
« Reply #2401 on: July 14, 2014, 12:20:02 PM »
Just tried my SPG personal a no go
Anybody had recent experience?

Offline bubble347

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Re: Credit Card Retention Bonuses
« Reply #2402 on: July 14, 2014, 01:53:12 PM »
Just tried my SPG personal a no go
Anybody had recent experience?
Got a no as well. Even after calling multiple times and chatting. The rep claimed that the system figures who to offer bonuses to and if you were not chosen there is nothing anyone can do.
Watch this inspiring video.

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2403 on: July 14, 2014, 08:24:12 PM »
How long does it take Chase to refund AF on a closed card? Should I pay the AF (it's the only charge on this statement) and then get money back from them or just not pay it?

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #2404 on: July 14, 2014, 08:42:56 PM »
Pay it and get it back.
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Offline David R

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Re: Credit Card Retention Bonuses
« Reply #2405 on: July 14, 2014, 09:09:20 PM »
How long does it take Chase to refund AF on a closed card? Should I pay the AF (it's the only charge on this statement) and then get money back from them or just not pay it?
Not sure how long it takes for them to refund it. If you want to avoid problems, schedule a payment online for the due date. If the refund comes through, cancel the scheduled payment. If the payment goes through before they refund it, that does not prevent them from refunding it. Just request a check or ask them to transfer the credit balance to another Chase credit card.

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #2406 on: July 15, 2014, 02:58:55 AM »
Tried multiple times to get waived the $85 citi plat annual fee, but no luck!

My only option is to downgrade it to a card with no AF (or to close it.. but why should I), to which no AF card should i downgrade it?
BUMP

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #2407 on: July 15, 2014, 07:51:07 AM »
Pay it and get it back.

+1 might show as closed with a balance on CR .

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2408 on: July 15, 2014, 12:54:20 PM »
+1 might show as closed with a balance on CR .
Uh oh. It's already closed but the payment isn't due yet. Will it still show that?

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2409 on: July 15, 2014, 01:54:15 PM »
Spoke to Chase. They said there's no reason to pay it, it will cancel automatically and won't incur late/interest fees and won't be reported to credit bureau. He said you get the AF refunded if canceling within 180 days. That seems like a pretty long time. Does anyone have experience with that?

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #2410 on: July 15, 2014, 02:30:58 PM »
If it's not paid, I'd be willing to bet they charge you interest and late fees when the statement cuts (both of which are recoupable, but annoying).

AF will refund next statement.
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Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #2411 on: July 15, 2014, 03:42:01 PM »
Spoke to Chase. They said there's no reason to pay it, it will cancel automatically and won't incur late/interest fees and won't be reported to credit bureau. He said you get the AF refunded if canceling within 180 days. That seems like a pretty long time. Does anyone have experience with that?

This is what they told my friend, who then didn't pay it, and got hit with a late fee. I told him he should have asked me before talking to chase. We worked it out, he paid all the fees (including the late fee) then called to complain and got the late fee credit on top of the AF credit.

Always pay it, then close, the refund will happen.

And #DROPR.

Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #2412 on: July 15, 2014, 03:42:59 PM »
If it's not paid, I'd be willing to bet they charge you interest and late fees when the statement cuts (both of which are recoupable, but annoying).

AF will refund next statement.

+1
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Offline zlt123

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Re: Credit Card Retention Bonuses
« Reply #2413 on: July 22, 2014, 12:33:34 PM »
got 3000+3000 for keeping my southwest open. Can i get more? 6000 it stil not worth $69

Offline sruli1234

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Re: Credit Card Retention Bonuses
« Reply #2414 on: July 22, 2014, 02:30:09 PM »
Barclay Arrival - I just called them randomly, to see what I can milk from them. I asked for retention Dept., got 5K miles for not closing the card.

Offline nobiggy

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Re: Credit Card Retention Bonuses
« Reply #2415 on: July 22, 2014, 03:33:22 PM »
M&M MC 1k spend for 5k miles

Offline Shmelly

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Re: Credit Card Retention Bonuses
« Reply #2416 on: July 30, 2014, 01:30:33 PM »
Just got retention bonuses on 4 Citi AA cards in 1 call. $95 statement credits across the board (along with spend bonuses).
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Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #2417 on: July 30, 2014, 02:16:25 PM »
Just got retention bonuses on 4 Citi AA cards in 1 call. $95 statement credits across the board (along with spend bonuses).
For which cards? did u ask for all of them?

Offline joey123

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Re: Credit Card Retention Bonuses
« Reply #2418 on: July 30, 2014, 02:43:02 PM »
For which cards? did u ask for all of them?

You did all 4 on one call?
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Offline casualchurner

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Re: Credit Card Retention Bonuses
« Reply #2419 on: July 30, 2014, 03:06:12 PM »
Called Chase about my UA card and got a $100 statement credit for keeping it open. But that was a year ago. Tried again this year and no such luck.