Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1849880 times)

Offline BarryLincoln

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Re: Credit Card Retention Bonuses
« Reply #2500 on: September 22, 2014, 12:29:10 AM »
Datapoint re: SPG Business Account -

Called twice, zero.  Chatted and was given 3k SPG points to keep card open...




Offline mod

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Re: Credit Card Retention Bonuses
« Reply #2501 on: September 22, 2014, 07:40:54 AM »
Had AF post for both spg bus and personal. Chatted on both. Got 3k bus and 4k personal.

Offline Ephraimh

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Credit Card Retention Bonuses
« Reply #2502 on: September 22, 2014, 09:18:17 AM »
Citi AA Platinum
$95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+ per month
I was able to get the $95 waived the first time the AF hit,

The only option they gave me the second time around was to downgrade to the bronze (1 mile/$2 spend), which I took only to keep my CL high, but is really lame in terms of the offer, they claim they can only waive the AF one time.

Offline Alexsei

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Re: Credit Card Retention Bonuses
« Reply #2503 on: September 22, 2014, 10:30:14 AM »
SPG 4k points on 2nd HUC(hat)A no spend required
Jews ≠ Zionists
Palestinians ≠ Hamas
Satmar ≠ SatmarHQ

Offline night-owl

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Re: Credit Card Retention Bonuses
« Reply #2504 on: September 23, 2014, 05:40:21 PM »
I called the retention dept. for
Chase: 800-945-2006
SW pers-I called after the AF posted rep couldn't waive the fee but requested that I be awarded the point value of $69=AF (we'll see what I get)

Amex: 800-452-3945
SPG biz- HUCA'd (chatted) 3-4 times all reps said NO point bonus or waived AF. They said my acct was not eligible at this time. I called # after some time was able to give me $100 Statement credit.

SPG pers- chatted with rep I was offered 500 asked for more substantial bonus supervisor was was able to offer 3k

It seems to me that SPG was more willing to give bonus points on pers over biz


Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2505 on: September 23, 2014, 06:18:50 PM »
I called the retention dept. for
Chase: 800-945-2006
SW pers-I called after the AF posted rep couldn't waive the fee but requested that I be awarded the point value of $69=AF (we'll see what I get)

Amex: 800-452-3945
SPG biz- HUCA'd (chatted) 3-4 times all reps said NO point bonus or waived AF. They said my acct was not eligible at this time. I called # after some time was able to give me $100 Statement credit.

SPG pers- chatted with rep I was offered 500 asked for more substantial bonus supervisor was was able to offer 3k

It seems to me that SPG was more willing to give bonus points on pers over biz
nice job with Amex! Keep us posted what that "point value" is from chase!

Offline Talmid Muvhak

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Re: Credit Card Retention Bonuses
« Reply #2506 on: September 23, 2014, 06:24:45 PM »
nice job with Amex! Keep us posted what that "point value" is from chase!
+1
וצדיק באמונתו יחיה

Offline SavingsBigtime

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Re: Credit Card Retention Bonuses
« Reply #2507 on: September 24, 2014, 10:02:01 AM »
british airways - 9k avios if i spend $1500 in 3 months

Offline Miracle

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Re: Credit Card Retention Bonuses
« Reply #2508 on: September 28, 2014, 07:29:05 AM »
I was only  issued 4k SPG and 2k Delta to keep the card(s) open :(
Any tips?

Offline D93

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Re: Credit Card Retention Bonuses
« Reply #2509 on: September 28, 2014, 08:20:15 AM »
I was only  issued 4k SPG and 2k Delta to keep the card(s) open :(
Any tips?
be happy with the 4k spg. Most people are getting 3k these days.

Offline Miracle

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Re: Credit Card Retention Bonuses
« Reply #2510 on: September 28, 2014, 08:22:45 AM »
be happy with the 4k spg. Most people are getting 3k these days.
woah, 3k is so little.. Doesn't even cover the $65 AF...

I will try asking and keep everyone posted. It can't hurt to ask a new agent..

[update: no dice...]
« Last Edit: September 28, 2014, 08:51:54 AM by Miracle »

Offline BarryLincoln

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Re: Credit Card Retention Bonuses
« Reply #2511 on: September 28, 2014, 08:57:19 AM »

woah, 3k is so little.. Doesn't even cover the $65 AF...

I will try asking and keep everyone posted. It can't hurt to ask a new agent..

[update: no dice...]

With SmallBizSat you should be able to cover AF and then some...

Offline Miracle

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Re: Credit Card Retention Bonuses
« Reply #2512 on: September 28, 2014, 09:01:42 AM »
With SmallBizSat you should be able to cover AF and then some...
I know :)  This year is a good year for SBS.

Offline E R K

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Re: Credit Card Retention Bonuses
« Reply #2513 on: September 28, 2014, 02:02:13 PM »
I was only  issued 4k SPG and 2k Delta to keep the card(s) open :(
Any tips?
Did you do both at the same time? and do you even use those cards? First agent was willing to give me 1000 spg and additional 500 for $1000 of spend. I don't really use that SPG and she said that that was the offer on her computer screen. I asked for more and then hung up. About to HUCA.

Offline Miracle

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Re: Credit Card Retention Bonuses
« Reply #2514 on: September 28, 2014, 02:03:09 PM »
Did you do both at the same time? and do you even use those cards? First agent was willing to give me 1000 spg and additional 500 for $1000 of spend. I don't really use that SPG and she said that that was the offer on her computer screen. I asked for more and then hung up. About to HUCA.
I asked for both card in the same chat.

Offline E R K

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Re: Credit Card Retention Bonuses
« Reply #2515 on: September 28, 2014, 02:05:35 PM »
I asked for both card in the same chat.
Do you use those cards?

Offline Miracle

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Re: Credit Card Retention Bonuses
« Reply #2516 on: September 28, 2014, 02:06:08 PM »
Do you use those cards?
SPG yes, Delta no.

Offline ah

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Re: Credit Card Retention Bonuses
« Reply #2517 on: October 02, 2014, 11:52:42 PM »
just had the most desperate sounding rep for my citi aadvantage business card that i never use, that only has $1500 CL, gave me 1000 miles to give him till monday to come up with a better offer (wanted to give me the $95 statement credit after spending 3k in 3 months) and when i agreed he told me he wouldn't have slept tonight had i not agreed to give him till monday-lol

Offline smiley face

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Re: Credit Card Retention Bonuses
« Reply #2518 on: October 05, 2014, 12:36:39 AM »
AMEX Green card AF was due 10/3 and paid. Can I close within 60 days (after sbs), or can expect so thing worthwhile as a retention bonus?

Offline shimino1

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Re: Credit Card Retention Bonuses
« Reply #2519 on: October 14, 2014, 06:11:46 PM »
just had the most desperate sounding rep for my citi aadvantage business card that i never use, that only has $1500 CL, gave me 1000 miles to give him till monday to come up with a better offer (wanted to give me the $95 statement credit after spending 3k in 3 months) and when i agreed he told me he wouldn't have slept tonight had i not agreed to give him till monday-lol
Should have got his direct number   :D