Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
  UA (Club)
     Retention: $150 account credit
     Retention: 10k miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

  Business gold $100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
Business Gold 15,000 MR no spend
  SPG personal - 10K - no spend required.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k).


Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on August 14, 2017, 08:42:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 593292 times)

Offline Yordai Dooma

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Re: Credit Card Retention Bonuses
« Reply #30 on: February 01, 2010, 09:49:12 PM »
Has anyone been able to get points awarded as a retention on the SPG business card?

I called 3 times already and wach time was told they dont have the ability to issue points. All three times, i was offered a $25 credit on the card. I have no use for that as we dont use that card anyways and i'd be paying $20 for an annual fee on a card i dont use.

On a separate note, i got 2000 points credit on a personal card and i didn't even try for more as they mentioned they could only do 2000 due to the the 5000 goodwill adjustment i got last week for something else.

Offline marchosch

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Re: Credit Card Retention Bonuses
« Reply #31 on: February 24, 2010, 01:47:55 PM »
I have a amex green card with my first year renewal payment coming up next month. My credit is shot because of my mortgage mods and I need this card for the high charge limit. Any suggestions on how to get them to waive the fee for next year or if its even possible?

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #32 on: February 24, 2010, 01:57:00 PM »
Has anyone been able to get points awarded as a retention on the SPG business card?

I called 3 times already and wach time was told they dont have the ability to issue points. All three times, i was offered a $25 credit on the card. I have no use for that as we dont use that card anyways and i'd be paying $20 for an annual fee on a card i dont use.

On a separate note, i got 2000 points credit on a personal card and i didn't even try for more as they mentioned they could only do 2000 due to the the 5000 goodwill adjustment i got last week for something else.
$25 credit is pretty good. Do you nevr shop at any of the places with OPEN rebates?

I have a amex green card with my first year renewal payment coming up next month. My credit is shot because of my mortgage mods and I need this card for the high charge limit. Any suggestions on how to get them to waive the fee for next year or if its even possible?

Just call them up once the annual fee hits and try to negotiate a lower fee.
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Offline kayef

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Re: Credit Card Retention Bonuses
« Reply #33 on: February 24, 2010, 11:14:11 PM »
Do you need to "threaten" to cancel in order to get bonuses or can you just ask them to downgrade to a card without an annual fee?

Offline gozalim

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Re: Credit Card Retention Bonuses
« Reply #34 on: February 25, 2010, 12:24:41 AM »
Do you need to "threaten" to cancel in order to get bonuses or can you just ask them to downgrade to a card without an annual fee?
you can just downgrade (but then you might not get the retention bonus ;-) )

Offline Yordai Dooma

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Re: Credit Card Retention Bonuses
« Reply #35 on: February 26, 2010, 10:34:32 AM »
$25 credit is pretty good. Do you nevr shop at any of the places with OPEN rebates?


Almost never (that i know of). Besides, we plan to just sign up again 30 days later.

Which rebates do you use from OPEN?

Offline Mendel

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Just got the Citi AA Annual Fee Waived on 2 Cards (Mastercard & Amex)
« Reply #36 on: June 15, 2010, 02:30:17 PM »

My free year just finished, and they no longer consolidate or switch cards, so I spoke to the retention department, and was given an offer of making 5 charges in the next 3 months, and getting an $85 statement credit.

Offline elikay

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Re: Credit Card Retention Bonuses
« Reply #37 on: June 15, 2010, 04:03:19 PM »
I once called to cancel AA (for the third time in one year, I think) and they always offered miles. That time it was like 12:00 AM so the guy in India says one minute while I transfer you to that dep. A minute later he gets back on and says, that department is closed but I got authorization to close the account. I just hung up. Next thing I know, there is a fraud alert on my card. I called another time by DAY to remove that, hung up; called back right away and asked to cancel, got tranferred to retention, and VOILA 3000 miles! I finally cancelled last week when I was told that they can't offer me anymore miles (and my year was almost up, plus I wanted to close some accounts to prepare for my next app for the visa, as I had 2 MCs)

Offline Chaikel

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Re: Credit Card Retention Bonuses
« Reply #38 on: June 16, 2010, 01:52:15 PM »
Chase seems to hate my guts. They once gave me a bad routing number for my checking account. I got a $40 returned payment fee, then they raised my APR to about 35% and they cut the limit on all 4 of my chase cards by over 75%.

I called to threaten to cancel the card in question (Sony, got a few hundred bucks for signing up, but the points aren't that great) and the woman didn't even blink - just canceled it before I could blink.

I just called about my Sapphire preferred, and they actually asked why, but didn't offer anything.

My credit is over 750, I recently asked for an increase on one of my cards (they had lowered it from ~$9k to $1700) and it was denied. I guess they just have notes on their files who they like and who not. It's no big loss, Citi AA just accepted me my $15.5k so I guess they'll be getting my visa/mc business now.
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Offline yare

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Re: Credit Card Retention Bonuses
« Reply #39 on: June 16, 2010, 02:00:01 PM »
i find that citi doesnt offer than one retention bonus per year anymore... used to call in every month, but now after once they claim they cant offer anything.   maybe after paying the annual fee theyll offer you again... i never wait that long to find out

Offline Chaikel

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Re: Credit Card Retention Bonuses
« Reply #40 on: June 16, 2010, 02:55:51 PM »
Just got an email from USair. Built in retention bonus  ;) 10k miles every year on you application "anniversary"
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Re: Credit Card Retention Bonuses
« Reply #41 on: June 16, 2010, 03:41:36 PM »
With citi I was previously offered miles to keep open. Now I got the Annual fee waived for another year on several cards. Whats funny is I didn't have any spending on those cards but they still seemed desperate to keep me...

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #42 on: August 06, 2010, 02:00:51 PM »
I just got 2,500 points from Diners Club for keeping my account open.
Just decided to call their retentions department out of the blue at 800-753-5577 and they offered that right away!
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Offline AsherO

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Re: Credit Card Retention Bonuses
« Reply #43 on: August 06, 2010, 04:06:15 PM »
My free year just finished, and they no longer consolidate or switch cards, so I spoke to the retention department, and was given an offer of making 5 charges in the next 3 months, and getting an $85 statement credit.

That's a great offer.
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Offline balderdash

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Re: Credit Card Retention Bonuses
« Reply #44 on: August 07, 2010, 10:11:53 AM »
My record:
5/2009: PremierPass Elite 2 bonus TYPs/$ [this equates to 6 TYP/$ with the airline pt matching] for 6 months
11/2009: Called again for the promo,they said no
3/2010: Got the same promo again for 6 months
Yesterday: Cancelled an AA amex, nada
Yesterday 5 minutes later: Called to cancel an AA MC, gave me 5K miles to think it over. It's either random or perhaps I spent a bit more on my MC...