Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
  UA (Club)
     Retention: $150 account credit
     Retention: 10k miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

  Business gold $100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
Business Gold 15,000 MR no spend
  SPG personal - 10K - no spend required.

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by regular on March 31, 2017, 12:23:05 AM »

Author Topic: Credit Card Retention Bonuses  (Read 554365 times)

Offline Aben

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Re: Credit Card Retention Bonuses
« Reply #45 on: August 09, 2010, 03:48:52 PM »
Thanks so much Dan for the idea never knew that it can work with AMEX.
I Just called and the rep. said there is nothing he can do I asked to speak to his supervisor she also did nothing, called back a second time my luck got the same guy I asked him some stupid question and hung up, called back couple of hours later and the rep. finally offered me 3000 points, then he noticed all the notes on my account and that the previous supervisor did not ok it but he said that he transferred the points already so to late! Nice and thanks again   

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #46 on: August 09, 2010, 04:56:37 PM »
Thanks so much Dan for the idea never knew that it can work with AMEX.
I Just called and the rep. said there is nothing he can do I asked to speak to his supervisor she also did nothing, called back a second time my luck got the same guy I asked him some stupid question and hung up, called back couple of hours later and the rep. finally offered me 3000 points, then he noticed all the notes on my account and that the previous supervisor did not ok it but he said that he transferred the points already so to late! Nice and thanks again   
Well played, congrats!
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline regalhome

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Re: Credit Card Retention Bonuses
« Reply #47 on: August 09, 2010, 09:24:45 PM »
I called up about my citi AA today, they offered me $85.00 credit if i make 5 transactions within the next 4 months.

Offline elikay

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Re: Credit Card Retention Bonuses
« Reply #48 on: August 09, 2010, 11:04:39 PM »
Anyone ever succeed in getting something out of Chase for the Continental world card?

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #49 on: August 09, 2010, 11:10:55 PM »
Anyone ever succeed in getting something out of Chase for the Continental world card?
I've gotten it for free in the past.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline elikay

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Re: Credit Card Retention Bonuses
« Reply #50 on: August 11, 2010, 07:59:34 PM »
Just got off the phone with Citi for my AA and they first offered double miles for six months (cuz I told them than I can get better bonuses from others) I asked for a mileage bonus and got 5000!

Offline Avid Reader

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Re: Credit Card Retention Bonuses
« Reply #51 on: August 11, 2010, 09:22:05 PM »
Just got off the phone with Citi for my AA and they first offered double miles for six months (cuz I told them than I can get better bonuses from others) I asked for a mileage bonus and got 5000!

Nice! How long did you have this card and have you been using the card at all?

Offline elikay

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Re: Credit Card Retention Bonuses
« Reply #52 on: August 11, 2010, 10:18:02 PM »
I have it for almost a year, sometimes use it. I'll post back later a better pictureof usage.

Offline Chachem Balaileh

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Re: Credit Card Retention Bonuses
« Reply #53 on: August 12, 2010, 12:47:43 PM »
Anybody have any expierience with the amex delta gold card? Did any one succeed in getting the fee waived or bonus points for renewing recently?
Renewal just came up for $95 i called asking if they could waive the fee stating there is better offers out there she gave me a nice big
'sorry sir there's nothing we can do for u'.
any Advice?
« Last Edit: August 12, 2010, 02:17:41 PM by Chachem Balaileh »
:) Smile & G-d will give u a reason to smile

Offline deals

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Re: Credit Card Retention Bonuses
« Reply #54 on: August 12, 2010, 12:52:29 PM »
Anybody have any expierience with the amex delta card? Did any one suceed in getting the fee waived or bonus points for renewing recently?
Renewal just came up for $95 i called asking if they could waive the fee stating there is better offers out there she gave me a nice big
'sorry sir there's nothing we can do for u'.
any Advice?


dont you know how to press the redial ? just call back

Offline Chachem Balaileh

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Re: Credit Card Retention Bonuses
« Reply #55 on: August 12, 2010, 01:01:40 PM »
Thanks, But read my post, I asked If anyone had any experience & what did they get. :o
:) Smile & G-d will give u a reason to smile

Offline jong

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Re: Credit Card Retention Bonuses
« Reply #56 on: August 12, 2010, 01:49:39 PM »
Anybody have any expierience with the amex delta card? Did any one suceed in getting the fee waived or bonus points for renewing recently?
Renewal just came up for $95 i called asking if they could waive the fee stating there is better offers out there she gave me a nice big
'sorry sir there's nothing we can do for u'.
any Advice?

Back in June, i got 3,000 bonus miles - didn't even need to talk to supervisor...

Offline Chachem Balaileh

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Re: Credit Card Retention Bonuses
« Reply #57 on: August 12, 2010, 02:28:17 PM »
Im talking specifically about the Amex Delta "Gold"card.
I already called a few times and even spoke to supervisor and being very nice telling them im a loyal customer since 2005 but nothing seems to work.
Since it has different benefits it seems they arent giving any bonuses or willing to waive the $95 yearly fee
« Last Edit: August 12, 2010, 03:05:54 PM by Chachem Balaileh »
:) Smile & G-d will give u a reason to smile

Offline elikay

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Re: Credit Card Retention Bonuses
« Reply #58 on: August 12, 2010, 02:57:03 PM »
Nice! How long did you have this card and have you been using the card at all?
I have it for almost a year (11 months and change) and I've put approx. 3300 on it (with 2500 of those being from Discover teen card :D)

Offline jong

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Re: Credit Card Retention Bonuses
« Reply #59 on: August 12, 2010, 05:25:05 PM »
Im talking specifically about the Amex Delta "Gold"card.
I already called a few times and even spoke to supervisor and being very nice telling them im a loyal customer since 2005 but nothing seems to work.
Since it has different benefits it seems they arent giving any bonuses or willing to waive the $95 yearly fee

I was talking about Amex Gold, I called in and they gave me bonus 3,000 miles