Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1838883 times)

Offline sedge

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Re: Credit Card Retention Bonuses
« Reply #5020 on: July 22, 2016, 05:01:23 PM »
My Hawaiian Airlines AF just hit ($89). Retention offer is spend $1k in 90 days for 5k bonus miles or downgrade to the $50 AF version.

Offline mochjas

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Re: Credit Card Retention Bonuses
« Reply #5021 on: July 22, 2016, 06:27:58 PM »
My Hawaiian Airlines AF just hit ($89). Retention offer is spend $1k in 90 days for 5k bonus miles or downgrade to the $50 AF version.
get the miles and then call back to downgrade if you need the card. If not just cancel it.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5022 on: July 22, 2016, 06:34:42 PM »




Chase Sapphire preferred - Offered $60 statement credit and took it

Heavy spend?

Offline sedge

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Re: Credit Card Retention Bonuses
« Reply #5023 on: July 22, 2016, 10:52:11 PM »
get the miles and then call back to downgrade if you need the card. If not just cancel it.

I use the airline very often. The card not so much, but enough to keep it.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5024 on: July 25, 2016, 12:20:52 PM »
Amex platinum personal- 5k plus additional 15k for 3k spend in 90 days. Rep said we will claw back the points if you close the card after the points post. He said that's what pple have been doing. Any reason to believe him?

Offline bornsub

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Re: Credit Card Retention Bonuses
« Reply #5025 on: July 25, 2016, 07:51:00 PM »
Any datapoints on Citi Prestige midway through the first year? Do they pro-rate refund the $450 (or $350)? And are there people that have received retention offers despite Citi's lack of a current retention dept?

Offline m.m.

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Re: Credit Card Retention Bonuses
« Reply #5026 on: July 26, 2016, 09:54:34 PM »
are there any offers for the citi at&t access more card(which is currently discontinued, no more links to sign up for it)?

got no offers, so i closed it.

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #5027 on: July 27, 2016, 10:21:58 AM »
With Spg they aren't budging they won't give me anything my annual fee was $65
With delta after a few times they offered me a $50 statement credit to keep it.
Anyone had any recent experience with calling up about SPG?
I had fraud charges on my account. and asked for $60 compensation. they gave that to me.

Offline sedge

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Re: Credit Card Retention Bonuses
« Reply #5028 on: July 27, 2016, 06:32:33 PM »
Spark waived $59 AF

Online cholent

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Re: Credit Card Retention Bonuses
« Reply #5029 on: July 28, 2016, 11:02:08 PM »
BGR $100 statement credit. I took it but now thinking I should have tried for more (I see some people got 15k points a few months ago). Oh well, not the worst mistake
Don't ask stupid questions and you won't get stupid answers

Offline Yordai Dooma

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Re: Credit Card Retention Bonuses
« Reply #5030 on: July 31, 2016, 12:43:18 AM »

Heavy spend?
not very... several thousand (4-5k?) a month

Offline meme

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Re: Credit Card Retention Bonuses
« Reply #5031 on: August 01, 2016, 04:26:56 PM »
PGR $50 statement credit then additional $50 after $500 spend in 60 days. (Also gave option of 2500 MR plus another 5000 MR after spend, took cash offer :)

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #5032 on: August 04, 2016, 10:15:24 AM »
has anyone gotten fees waived by writing a letter to the executive offices? thats why was recommended by the rep i spoke with

Offline sedge

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Re: Credit Card Retention Bonuses
« Reply #5033 on: August 04, 2016, 11:07:49 AM »
has anyone gotten fees waived by writing a letter to the executive offices? thats why was recommended by the rep i spoke with
Which issuer?

Offline beirush228

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Re: Credit Card Retention Bonuses
« Reply #5034 on: August 05, 2016, 03:47:39 AM »
Delta Amex Card (Regular) $50 statement credit. A month and a half after paying the annual fee.

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #5035 on: August 07, 2016, 02:18:04 AM »

Offline zow

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Re: Credit Card Retention Bonuses
« Reply #5036 on: August 07, 2016, 11:39:43 PM »
Data Point:
Citi Advantage World Elite MC annual fee of $450 came due.
I called and asked about special offers. Nothing available.
But once I said I'm considering closing the account, those are the magic words, and they transferred me to a specialist.
I got the same offer I got last year, namely $50 credit per month x 7 months for spending $1500 each month.

Offline itsyehuda

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Re: Credit Card Retention Bonuses
« Reply #5037 on: August 08, 2016, 01:19:31 AM »
Data Point:
Citi Advantage World Elite MC annual fee of $450 came due.
I called and asked about special offers. Nothing available.
But once I said I'm considering closing the account, those are the magic words, and they transferred me to a specialist.
I got the same offer I got last year, namely $50 credit per month x 7 months for spending $1500 each month.

Thats great
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline emjee

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Re: Credit Card Retention Bonuses
« Reply #5038 on: August 08, 2016, 06:02:11 AM »
Nice !

Offline SearchGuy

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Re: Credit Card Retention Bonuses
« Reply #5039 on: August 09, 2016, 11:44:26 AM »
Citi retention dept. is open again