Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
  UA (Club)
     Retention: $150 account credit
     Retention: 10k miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

  Business gold $100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
Business Gold 15,000 MR no spend
  SPG personal - 10K - no spend required.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k).


Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on August 14, 2017, 08:42:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 594873 times)

Offline Wizard

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2015
  • Posts: 1131
  • Total likes: 2
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #5520 on: April 21, 2017, 12:09:23 AM »
As long as they postto your SPG account you can.
Your points are safe.
Ok thanks
If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

Offline farmbochur

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2011
  • Posts: 592
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5521 on: April 21, 2017, 02:45:40 PM »


I have SPG personal and business. I called to close personal and they offered 10K.
I got this offer as well!
Is this the new norm?

Risk is opportunity

Online as2

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2013
  • Posts: 2414
  • Total likes: 152
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5522 on: April 21, 2017, 02:50:00 PM »
I got this offer as well!
Is this the new norm?
Nice! Hope so...

Online mochjas

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2015
  • Posts: 3798
  • Total likes: 84
  • DansDeals.com Hat Tips 12
    • View Profile
  • Programs: Hyatt Diamond, SPG Platinum, Hilton Diamond, Marriott Platinum Elite
Re: Credit Card Retention Bonuses
« Reply #5523 on: April 21, 2017, 02:51:03 PM »
I got this offer as well!
Is this the new norm?
went 0/2 on SPG personals

Offline CodeAdam10

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jul 2015
  • Posts: 43
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5524 on: April 22, 2017, 01:53:28 PM »
Got 10k SPG each on two separate SPG Personal cards.

Nada on SPG Biz ... weak $25 statement credit

Anyone know how long before the 10K will reflect in AmEx account? Neither have shown up for 1 day.  :o

Offline gubevo18

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2014
  • Posts: 452
  • Total likes: 4
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: the city that never sleeps
Re: Credit Card Retention Bonuses
« Reply #5525 on: April 22, 2017, 09:55:04 PM »
Got 10k SPG each on two separate SPG Personal cards.

Nada on SPG Biz ... weak $25 statement credit

Anyone know how long before the 10K will reflect in AmEx account? Neither have shown up for 1 day.  :o
IME within a couple of days

Offline ben89

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2015
  • Posts: 1722
  • Total likes: 67
  • DansDeals.com Hat Tips 65
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5526 on: April 22, 2017, 11:11:19 PM »
As long as they postto your SPG account you can.
Your points are safe.
when they offered me 10k they said to me that I need to keep it open for the year. Wasn't sure if it's going to be taken back automatically

Offline zagguru

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: May 2014
  • Posts: 650
  • Total likes: 12
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5527 on: April 23, 2017, 09:11:01 AM »
Got 10k SPG each on two separate SPG Personal cards.

Nada on SPG Biz ... weak $25 statement credit

Anyone know how long before the 10K will reflect in AmEx account? Neither have shown up for 1 day.  :o

4-5 days for me

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4063
  • Total likes: 2
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: Credit Card Retention Bonuses
« Reply #5528 on: April 23, 2017, 12:46:16 PM »
Is retentions offering 10k for spg or regular customer service?
Bec retentions were not able to find anything
« Last Edit: April 23, 2017, 12:53:03 PM by aryeh1 »

Offline S209

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2016
  • Posts: 127
  • Total likes: 6
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5529 on: April 24, 2017, 01:22:51 PM »
What is the number for SPG retention? (I searched and didn't find wiki mentioned in this thread) thanks!
You would call the regular Amex retention number 800-452-3945
Noobies give a fresh perspective on things which may appear stale to the experienced :)

Online keemster26

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2015
  • Posts: 2003
  • Total likes: 19
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5530 on: April 24, 2017, 02:18:32 PM »
Is retentions offering 10k for spg or regular customer service?
Bec retentions were not able to find anything
Not available for everyone. I also tried and got nothing

Offline dovidb

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Oct 2010
  • Posts: 316
  • Total likes: 0
  • DansDeals.com Hat Tips 3
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5531 on: April 24, 2017, 03:39:37 PM »
Got offered 30k points or $300 on my personal platnum

Offline yitzgar

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2016
  • Posts: 207
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5532 on: April 25, 2017, 03:34:19 PM »
Any luck on ink plus lately? So far nothing except offer to downgrade or pay after with points

Offline S209

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2016
  • Posts: 127
  • Total likes: 6
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5533 on: April 25, 2017, 05:30:52 PM »
amex being a PITA on all of my accounts. Think there's a chance they'll change their minds tomorrow?
Noobies give a fresh perspective on things which may appear stale to the experienced :)

Offline yitzgar

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2016
  • Posts: 207
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #5534 on: April 25, 2017, 05:45:33 PM »
Got $150 for Amex plat in March. After I heard of ppl doing much better, I called back and was told that I called in March, but they can give 10k MR now