Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
  UA (Club)
     Retention: $150 account credit
     Retention: 10k miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

  Business gold $100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
Business Gold 15,000 MR no spend
  SPG personal - 10K - no spend required.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k).


Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on August 14, 2017, 08:42:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 594866 times)

Online AsherO

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Re: Credit Card Retention Bonuses
« Reply #75 on: December 23, 2010, 12:36:58 PM »
to pay your cell phone bill online is prob. easier

In 15 payments lol
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Offline regalhome

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Re: Credit Card Retention Bonuses
« Reply #76 on: December 23, 2010, 12:52:10 PM »
In 15 payments lol
than asking the cashier @ target to ring him 15 times, i think so.

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #77 on: December 23, 2010, 12:57:37 PM »
5K SPG retention bonus points posted along with the points from the current statement.
Gotta love AMEX!
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Online AsherO

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Re: Credit Card Retention Bonuses
« Reply #78 on: December 23, 2010, 05:29:00 PM »
5K SPG retention bonus points posted along with the points from the current statement.
Gotta love AMEX!

How much do you spend annually on this card?

I called and got declined. Is it like Sprint where YMMV and it's worth calling multiple times?
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Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #79 on: December 23, 2010, 07:33:53 PM »
How much do you spend annually on this card?

I called and got declined. Is it like Sprint where YMMV and it's worth calling multiple times?
Always worth trying a few more times, but it is based on spending.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Online AsherO

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Re: Credit Card Retention Bonuses
« Reply #80 on: December 23, 2010, 07:38:09 PM »
Always worth trying a few more times, but it is based on spending.

I figured as much, that's why I asked:

How much do you spend annually on this card?

Please answer my question (unless it's a secret).
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Offline HSS

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Re: Credit Card Retention Bonuses
« Reply #81 on: December 24, 2010, 12:24:06 AM »
5K SPG retention bonus points posted along with the points from the current statement.
Gotta love AMEX!

Dan-
When you called AMEX CS did you say "cancel a card" and speak with the cancellation department? or did you speak to the regular customer service?
I have tried both so far with no luck.  The cancellation department said that sometimes when you submit the cancellation request then it is sent to a different department that offers retention bonuses, but there is no guarantee, and sometimes it will just get canceled immediately.

What do you recommend?

Offline Q274

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Re: Credit Card Retention Bonuses
« Reply #82 on: December 24, 2010, 06:38:58 AM »
I recently called to close two aa citi cards first one they said ok we will waive the fee (bec I am such a loyal spender-i spent 750 in 1 month:-)) the second the lady gave me 3000 miles, I said thanx but I will call back tom to cancel she said that's fine as long as our phone call ends and you still have open card u get the miles, so I did that and got 3000 miles for closing my card, gotta love the system :-)

Offline bhphotoman

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Re: Credit Card Retention Bonuses
« Reply #83 on: December 24, 2010, 10:22:28 AM »
i spend a lot more then enof on the card to make them want to keep i use my card for my business so i can easily spend 10k a month and i pay it back right away it took a while for amex to give me what they did i had to call back 3 times and speak to multi supervisors 

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Re: Credit Card Retention Bonuses
« Reply #84 on: December 25, 2010, 07:21:56 AM »
I said thanx but I will call back tom to cancel she said that's fine as long as our phone call ends and you still have open card u get the miles, so I did that and got 3000 miles for closing my card, gotta love the system :-)
Sounds like the guy who told a Chase branch near me that he was opening and closing accounts every year just for miles and now that branch checks to see if you are a churner before opening an account for you. 
 ::)
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: Credit Card Retention Bonuses
« Reply #85 on: December 25, 2010, 06:54:38 PM »
Sounds like the guy who told a Chase branch near me that he was opening and closing accounts every year just for miles and now that branch checks to see if you are a churner before opening an account for you. 
 ::)


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Offline Q274

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Re: Credit Card Retention Bonuses
« Reply #86 on: December 25, 2010, 06:59:05 PM »
Never had that issue I've never been turned down for a credit card and I churn somewhat often

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Re: Credit Card Retention Bonuses
« Reply #87 on: December 25, 2010, 07:44:16 PM »
Never had that issue I've never been turned down for a credit card and I churn somewhat often

Sjok lachocme stika

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #88 on: December 25, 2010, 07:45:49 PM »
Never had that issue I've never been turned down for a credit card and I churn somewhat often
It's not about you having that issue.  It's about you and your careless remarks killing the deal for everyone else.  You know supervisors do listen in on calls very often.
Don't make me regret making posts like this one...
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Re: Credit Card Retention Bonuses
« Reply #89 on: December 26, 2010, 03:50:12 PM »
i dont churn i just did feel it was worth 65 a yr is all