Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1821023 times)

Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #5520 on: April 21, 2017, 02:45:40 PM »


I have SPG personal and business. I called to close personal and they offered 10K.
I got this offer as well!
Is this the new norm?

Risk is opportunity

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #5521 on: April 21, 2017, 02:50:00 PM »
I got this offer as well!
Is this the new norm?
Nice! Hope so...
Memories last forever, make them while you can.

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Re: Credit Card Retention Bonuses
« Reply #5522 on: April 21, 2017, 02:51:03 PM »
I got this offer as well!
Is this the new norm?
went 0/2 on SPG personals

Offline CodeAdam10

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Re: Credit Card Retention Bonuses
« Reply #5523 on: April 22, 2017, 01:53:28 PM »
Got 10k SPG each on two separate SPG Personal cards.

Nada on SPG Biz ... weak $25 statement credit

Anyone know how long before the 10K will reflect in AmEx account? Neither have shown up for 1 day.  :o

Offline gubevo18

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Re: Credit Card Retention Bonuses
« Reply #5524 on: April 22, 2017, 09:55:04 PM »
Got 10k SPG each on two separate SPG Personal cards.

Nada on SPG Biz ... weak $25 statement credit

Anyone know how long before the 10K will reflect in AmEx account? Neither have shown up for 1 day.  :o
IME within a couple of days

Offline ben89

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Re: Credit Card Retention Bonuses
« Reply #5525 on: April 22, 2017, 11:11:19 PM »
As long as they postto your SPG account you can.
Your points are safe.
when they offered me 10k they said to me that I need to keep it open for the year. Wasn't sure if it's going to be taken back automatically

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #5526 on: April 23, 2017, 09:11:01 AM »
Got 10k SPG each on two separate SPG Personal cards.

Nada on SPG Biz ... weak $25 statement credit

Anyone know how long before the 10K will reflect in AmEx account? Neither have shown up for 1 day.  :o

4-5 days for me

Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #5527 on: April 23, 2017, 12:46:16 PM »
Is retentions offering 10k for spg or regular customer service?
Bec retentions were not able to find anything
« Last Edit: April 23, 2017, 12:53:03 PM by aryeh1 »

Offline S209

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Re: Credit Card Retention Bonuses
« Reply #5528 on: April 24, 2017, 01:22:51 PM »
What is the number for SPG retention? (I searched and didn't find wiki mentioned in this thread) thanks!
You would call the regular Amex retention number 800-452-3945
Quote from: YitzyS
Quotes in a signature is annoying, as it comes across as an independent post.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5529 on: April 24, 2017, 02:18:32 PM »
Is retentions offering 10k for spg or regular customer service?
Bec retentions were not able to find anything
Not available for everyone. I also tried and got nothing

Offline dovidb

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Re: Credit Card Retention Bonuses
« Reply #5530 on: April 24, 2017, 03:39:37 PM »
Got offered 30k points or $300 on my personal platnum

Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5531 on: April 25, 2017, 03:34:19 PM »
Any luck on ink plus lately? So far nothing except offer to downgrade or pay after with points

Offline S209

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Re: Credit Card Retention Bonuses
« Reply #5532 on: April 25, 2017, 05:30:52 PM »
amex being a PITA on all of my accounts. Think there's a chance they'll change their minds tomorrow?
Quote from: YitzyS
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Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5533 on: April 25, 2017, 05:45:33 PM »
Got $150 for Amex plat in March. After I heard of ppl doing much better, I called back and was told that I called in March, but they can give 10k MR now

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Re: Credit Card Retention Bonuses
« Reply #5534 on: April 25, 2017, 05:57:22 PM »
amex being a PITA on all of my accounts. Think there's a chance they'll change their minds tomorrow?
ymmv

Offline Jellybelly

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Re: Credit Card Retention Bonuses
« Reply #5535 on: April 26, 2017, 12:19:54 AM »
Not available for everyone. I also tried and got nothing
try again, I must've called 5-6 times with no luck and finally today I got offered 10k spg points

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5536 on: April 26, 2017, 12:26:05 AM »
try again, I must've called 5-6 times with no luck and finally today I got offered 10k spg points
How long ago did your annual fee post?

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Re: Credit Card Retention Bonuses
« Reply #5537 on: April 26, 2017, 12:40:55 AM »
August

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5538 on: April 26, 2017, 01:33:08 AM »
try again, I must've called 5-6 times with no luck and finally today I got offered 10k spg points
Curios to know did you change your sob story around when you called for the 7th time? Or the same sob story and you got a rep. Who had pity on you?
 Also they transferred you to which department? (I doubt it was a Reg. CS? ) retention Dept. Or MR dept.?
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Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #5539 on: April 27, 2017, 06:10:15 PM »
try again, I must've called 5-6 times with no luck and finally today I got offered 10k spg points
Who did you speak to retentions or regular cs?