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American Express reconsideration (personal and business):
866-314-0237
1-800-582-6471

Another number they gave me on the phone for Biz: 800 952 7560
Also, 1800-567-1083
Also: 1800-334-0400 (gave me for Gold)

To check your application status: americanexpress.com/applicationstatus

Random: see this great article about negotiating tactics with Customer Service Reps
« Last edited by TimT on March 16, 2016, 09:34:16 PM »

Author Topic: AMEX Reconsideration  (Read 130585 times)

Offline Shkop

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AMEX Reconsideration
« on: June 17, 2012, 01:42:56 PM »
I recently applied for an amex Mercedes-Benz cc and was turned down. The letter states it is due to to 1. too many creditors reviewing the report 2. payments in relation to overall balance and 3. past due activity with a.e.  As of April 28th my score was 746.

Does anyone know of the best way to go about trying to get it reconsidered? A regular phone call and begging? Write a letter or email? What has been your experience?

thanks.
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Offline Cbs

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Re: AMEX Reconsideration
« Reply #1 on: August 27, 2012, 09:55:49 AM »
after seeing on an application status that i got approved, and now seeing a letter in my mail saying i was denied - for the SPG.

what should/can i tell them to get reconsidered? is it easy to get reconsidered with them?

Offline Yaalili

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Re: AMEX Reconsideration
« Reply #2 on: August 27, 2012, 09:57:14 AM »
after seeing on an application status that i got approved, and now seeing a letter in my mail saying i was denied - for the SPG.

Funny, same exact thing happened to me. Any ideas?

Offline CholentTheTraveler

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Re: AMEX Reconsideration
« Reply #3 on: August 27, 2012, 10:04:55 AM »
after seeing on an application status that i got approved, and now seeing a letter in my mail saying i was denied - for the SPG.

what should/can i tell them to get reconsidered? is it easy to get reconsidered with them?
Did you get an email from Amex regarding the SPG stating it was approved or just on the status check site?

Offline Yaalili

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Re: AMEX Reconsideration
« Reply #4 on: August 27, 2012, 10:07:01 AM »
Did you get an email from Amex regarding the SPG stating it was approved or just on the status check site?

I got a printout from their website saying it was approved. Then a letter said it's not.

Offline Cbs

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Re: AMEX Reconsideration
« Reply #5 on: August 27, 2012, 10:07:31 AM »
Did you get an email from Amex regarding the SPG stating it was approved or just on the status check site?
i didnt get any email regarding the SPG card.

Offline Yaalili

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Re: AMEX Reconsideration
« Reply #6 on: August 27, 2012, 08:04:02 PM »
i didnt get any email regarding the SPG card.

Same here, but online should be a document saying that u got it. When i called them, they told me it was a mistake, basically i should just forget bout it. Should i try HUCA?

Offline JEWDA

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Re: AMEX Reconsideration
« Reply #7 on: September 20, 2012, 10:21:59 AM »
Is there such a thing as Amex recon.? They keep telling me there's nothing to do they cant approve one card even though they just approved 2 other cards. If I tell them to review it again will I be taking a risk that they're gonna pull again?
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Offline meshugener

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Re: AMEX Reconsideration
« Reply #8 on: September 20, 2012, 11:02:01 AM »
In the same boat.
I risked the review, but the didn't pull again.
No luck so far.
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Re: AMEX Reconsideration
« Reply #9 on: September 20, 2012, 11:04:17 AM »
Is there such a thing as Amex recon.? They keep telling me there's nothing to do they cant approve one card even though they just approved 2 other cards. If I tell them to review it again will I be taking a risk that they're gonna pull again?
I had an app that got canceled (cuz I had the same type of card within 3 months) I called and got them to reconsider - as I told them that I upgraded that card and its not a duplicate.

I got approved for it!! 


Offline JEWDA

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Re: AMEX Reconsideration
« Reply #10 on: September 20, 2012, 11:06:23 AM »
I had an app that got canceled (cuz I had the same type of card within 3 months) I called and got them to reconsider - as I told them that I upgraded that card and its not a duplicate.

I got approved for it!!
Cancelled and Declined are two diff. things. I was asking about Declined.
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Offline aj26

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Amex recon
« Reply #11 on: October 11, 2012, 11:49:56 AM »
I did a quick search and didn't find anything (someone tell me if I'm wrong). Has anyone had success getting amex to approve a card after it shows "cancelled" in application status?

Offline JEWDA

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Re: Amex recon
« Reply #12 on: October 11, 2012, 12:17:47 PM »
I did a quick search and didn't find anything (someone tell me if I'm wrong). Has anyone had success getting amex to approve a card after it shows "cancelled" in application status?
yes x2. But you may get another pull. YMMV
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Offline hocker

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Re: AMEX Reconsideration
« Reply #13 on: November 19, 2012, 03:24:10 PM »
I just did a 4BM 3 Personal and 1 Business, they froze 2 personals because I made multiple applications and they can't have a look at it until 4 days later.

Anyone ever have this?
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Offline JEWDA

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Re: AMEX Reconsideration
« Reply #14 on: November 19, 2012, 03:30:13 PM »
I just did a 4BM 3 Personal and 1 Business, they froze 2 personals because I made multiple applications and they can't have a look at it until 4 days later.

Anyone ever have this?
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