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American Express reconsideration (personal and business):
866-314-0237
1-800-582-6471

Another number they gave me on the phone for Biz: 800 952 7560
Also, 1800-567-1083
Also: 1800-334-0400 (gave me for Gold)

To check your application status: americanexpress.com/applicationstatus

Random: see this great article about negotiating tactics with Customer Service Reps
« Last edited by TimT on March 16, 2016, 09:34:16 PM »

Author Topic: AMEX Reconsideration  (Read 136690 times)

Offline smart brit

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Re: AMEX Reconsideration
« Reply #45 on: April 26, 2013, 12:25:48 AM »
Sometimes they can push it through
Thanks
Is that with another pull?
I just did a weird 3bm with amex delta gold delta business plat and mb all 3 came up as pending.... and the business card had a number i should call so i called and she told me that everything is fine but it has to be sent over to a different department to review it and i will get a decision in the next 5 day's

Offline smart brit

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Re: AMEX Reconsideration
« Reply #46 on: April 26, 2013, 03:24:52 PM »
Update!
I called the reconsideration line and was approved for the mb platinum and the delta personal but the delta business i was told that they it was flagged as a duplicate so she noted that it's a different product and sent it over to the business department and told me that a decision will be made within 3-5 business days
Any point in HUCA?

Offline smart brit

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Re: AMEX Reconsideration
« Reply #47 on: April 26, 2013, 04:48:16 PM »
Update 2
I just received a email from amex that the business card was approved too.
(without huca)
Just to note I have 6 different amex card's now.
This 3bm was payback for not receiving the 75k bonus on the amex gold business  ;)

Offline Moshe123

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Re: AMEX Reconsideration
« Reply #48 on: April 26, 2013, 07:25:12 PM »
Update 2
I just received a email from amex that the business card was approved too.
(without huca)
Just to note I have 6 different amex card's now.
This 3bm was payback for not receiving the 75k bonus on the amex gold business  ;)

Congratulations! Some people have luck.


Offline smart brit

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Re: AMEX Reconsideration
« Reply #49 on: April 26, 2013, 07:31:22 PM »
Congratulations! Some people have luck.
I don't think it's luck
I have a excellent credit report and I'm a very valuable amex customer

Offline chookshook

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Re: AMEX Reconsideration
« Reply #50 on: April 29, 2013, 04:53:46 AM »
I applied for 3 Amex cards 2 weeks ago. 2 personal one business. First personal instant approval. Called about the others and was told to wait. A week later the second personal was approved. Now 2 weeks later I get an email stating the business card is a duplicate application and is cancelled. Is there any point in calling. I'm afraid it'll be another pull at this point.

Offline MEIR613

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Re: AMEX Reconsideration
« Reply #51 on: April 29, 2013, 12:38:40 PM »
I applied for 3 Amex cards 2 weeks ago. 2 personal one business. First personal instant approval. Called about the others and was told to wait. A week later the second personal was approved. Now 2 weeks later I get an email stating the business card is a duplicate application and is cancelled. Is there any point in calling. I'm afraid it'll be another pull at this point.
You can call and see what happened with it. IME Amex only does another pull when you specifically ask to reconsider. 

Offline Buckaroo123

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Re: AMEX Reconsideration
« Reply #52 on: May 06, 2013, 05:14:25 PM »
I applied for two personal card ( MBenz and Delta) and one business (PRG) this morning, all are pending. Should I call in or just wait a day or two? Its been about 4 months since my last 3 AMEX cards (plat, personal prg, and cash blue).

Thank you


Offline meshugener

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Re: AMEX Reconsideration
« Reply #53 on: May 07, 2013, 10:13:30 AM »
You can call right away.
Love me or hate me. I still love you.

Offline jaywhy

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Re: AMEX Reconsideration
« Reply #54 on: May 08, 2013, 08:05:52 PM »
Anyone have any luck overturning an Amex denial?

Offline BP13

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Re: AMEX Reconsideration
« Reply #55 on: May 09, 2013, 07:44:02 PM »
Anyone have any luck overturning an Amex denial?
+ 1

??

Offline jaywhy

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Re: AMEX Reconsideration
« Reply #56 on: May 09, 2013, 10:10:56 PM »
The reps at Amex Recon claim they don't have the power to overturn a denial and the department that handles that is not a customer-facing team, i.e. I can't speak with them. Was the dude BSing me?

Offline churnbabychurn

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Re: AMEX Reconsideration
« Reply #57 on: May 09, 2013, 11:35:21 PM »
I applied for two personal card ( MBenz and Delta) and one business (PRG) this morning, all are pending. Should I call in or just wait a day or two? Its been about 4 months since my last 3 AMEX cards (plat, personal prg, and cash blue).

Thank you
I waited 24 hours and just got an email that my third card was approved.

Offline DP7

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Re: AMEX Reconsideration
« Reply #58 on: May 10, 2013, 09:40:11 AM »
I waited 24 hours and just got an email that my third card was approved.

My apps say "in progress", is this the same status as "pending"?

Offline churnbabychurn

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Re: AMEX Reconsideration
« Reply #59 on: May 10, 2013, 10:39:32 AM »
My apps say "in progress", is this the same status as "pending"?
Mine actually said "in progress" IIRC