Topic Wiki

American Express reconsideration (personal and business):
866-314-0237
1-800-582-6471

Another number they gave me on the phone for Biz: 800 952 7560
Also, 1800-567-1083
Also: 1800-334-0400 (gave me for Gold)

To check your application status: americanexpress.com/applicationstatus

Random: see this great article about negotiating tactics with Customer Service Reps
« Last edited by TimT on March 16, 2016, 09:34:16 PM »

Author Topic: AMEX Reconsideration  (Read 115121 times)

Offline Shreknit

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2013
  • Posts: 1223
  • Total likes: 0
  • DansDeals.com Hat Tips 3
    • View Profile
Re: AMEX Reconsideration
« Reply #60 on: May 10, 2013, 11:16:19 AM »
Mine actually said "in progress" IIRC

+1

Offline Centro

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2012
  • Posts: 2974
  • Total likes: 3
  • DansDeals.com Hat Tips 33
  • Gender: Male
    • View Profile
Re: AMEX Reconsideration
« Reply #61 on: May 10, 2013, 11:37:23 AM »
The reps at Amex Recon claim they don't have the power to overturn a denial and the department that handles that is not a customer-facing team, i.e. I can't speak with them. Was the dude BSing me?

+1 ?
HELP!!, LINK - פדיון שבויים

Offline Shreknit

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2013
  • Posts: 1223
  • Total likes: 0
  • DansDeals.com Hat Tips 3
    • View Profile
Re: AMEX Reconsideration
« Reply #62 on: May 10, 2013, 12:58:17 PM »
+1 ?

How many huca's? Also have you asked for a supervisor

Offline Centro

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2012
  • Posts: 2974
  • Total likes: 3
  • DansDeals.com Hat Tips 33
  • Gender: Male
    • View Profile
Re: AMEX Reconsideration
« Reply #63 on: May 10, 2013, 01:05:12 PM »
How many huca's? Also have you asked for a supervisor
2 HUCA's, but got exact same answer on both so I guess that this is the process and they indeed can't overwrite this decision.
I did not try a supervisor.
HELP!!, LINK - פדיון שבויים

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4057
  • Total likes: 2
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: AMEX Reconsideration
« Reply #64 on: May 10, 2013, 01:30:18 PM »
IME they have no authority all they could do is rush the process or push the application by getting the approval faster.

Offline jaywhy

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 3554
  • Total likes: 2
  • DansDeals.com Hat Tips 7
    • View Profile
Re: AMEX Reconsideration
« Reply #65 on: May 10, 2013, 01:32:37 PM »
IME they have no authority all they could do is rush the process or push the application by getting the approval faster.
Is there a department that has the authority to push apps through that we can call?

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 7032
  • Total likes: 17
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Re: AMEX Reconsideration
« Reply #66 on: May 10, 2013, 02:58:04 PM »
Sometimes they can push through a pending app over the phone, but sometimes they'll tell you it has to be reviewed by the <enter fancy name> department, in which case there's no way to expedite the approval process.
Love me or hate me. I still love you.

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4057
  • Total likes: 2
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: AMEX Reconsideration
« Reply #67 on: May 10, 2013, 03:11:08 PM »
Sometimes they can push through a pending app over the phone, but sometimes they'll tell you it has to be reviewed by the <enter fancy name> department, in which case there's no way to expedite the approval process.
Or sometimes they tell you a letter was sent out requiring more info. ..

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 7032
  • Total likes: 17
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Re: AMEX Reconsideration
« Reply #68 on: May 10, 2013, 03:14:03 PM »
Nah, that's for the losers.
Love me or hate me. I still love you.

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4057
  • Total likes: 2
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: AMEX Reconsideration
« Reply #69 on: May 10, 2013, 03:16:01 PM »
Nah, that's for the losers.
I got that a few times before and was approved automatically a couple days later

Offline Shmulyg

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2012
  • Posts: 2465
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Kan Tzivah
Re: AMEX Reconsideration
« Reply #70 on: May 10, 2013, 07:31:48 PM »
I got that a few times before and was approved automatically a couple days later
So who says you're not a loser? :D

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 7032
  • Total likes: 17
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Re: AMEX Reconsideration
« Reply #71 on: May 10, 2013, 07:33:06 PM »
No way to call him a loser if he was approved.
Love me or hate me. I still love you.

Offline Shmulyg

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2012
  • Posts: 2465
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Kan Tzivah
Re: AMEX Reconsideration
« Reply #72 on: May 10, 2013, 07:34:29 PM »
No way to call him a loser if he was approved.
Ok, ok. I take it back. :)

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4057
  • Total likes: 2
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: AMEX Reconsideration
« Reply #73 on: May 11, 2013, 10:05:37 PM »
No way to call him a loser if he was approved.
I knew i could count on you :)

Online noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 5879
  • Total likes: 10
  • DansDeals.com Hat Tips 3
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: AMEX Reconsideration
« Reply #74 on: May 12, 2013, 02:41:56 AM »
I guess this is recon. I chatted with amex to close my spg personal and move cl to blue card. she said she submitted request and it has to be reviewed. I got a letter that is denied because the spg card credit line is too new. Anybody have this before? Any way around it? Should I call up?
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!