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American Express reconsideration (personal and business):
866-314-0237
1-800-582-6471

Another number they gave me on the phone for Biz: 800 952 7560
Also, 1800-567-1083
Also: 1800-334-0400 (gave me for Gold)

To check your application status: americanexpress.com/applicationstatus

Random: see this great article about negotiating tactics with Customer Service Reps
« Last edited by TimT on March 16, 2016, 09:34:16 PM »

Author Topic: AMEX Reconsideration  (Read 124258 times)

Offline itsyehuda

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Re: Amex Reconsideration
« Reply #90 on: July 10, 2013, 11:51:24 PM »
hi,

i recently applied for a SPG card and got denied. when i called the reconsideration line, i was told there was nothing to discuss because i was denied and that if i wanted a different answer i would have to have another credit pull. is there any way to get my got approved, once declined, without having another pull on my credit?

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Offline chookshook

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Re: AMEX Reconsideration
« Reply #91 on: July 28, 2013, 02:30:43 PM »
I need help with this situation.

I did an amex 2bm last week. Both went pending. They called about one to verify info and accepted me. The second was still pending for 4 days when I decided to freeze exp. Less than an hour after I froze it I receive an email from amex with a decision. The deicion states unable to pull my credit report because it's frozen, please call us. Should I call them and give them the pin? I don't want a second pull.

Offline KidOOO

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Re: AMEX Reconsideration
« Reply #92 on: August 07, 2013, 10:11:52 PM »
what's the number for amex recon personal and business?

thanks

Offline itsyehuda

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Re: AMEX Reconsideration
« Reply #93 on: August 08, 2013, 11:12:53 AM »
what's the number for amex recon personal and business?

thanks

Check the first post of this thread: http://forums.dansdeals.com/index.php?topic=8028.0
I remember when a coke was a nickel, and you could buy VRs in OD.

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Re: AMEX Reconsideration
« Reply #94 on: August 11, 2013, 11:21:55 PM »
i just did a 3bm spg per/biz and brg, instant approval on spg personal and brg, spg biz was pending, i called and was told that they got duplicate requests, because it was 2 biz cards and for security reasons they can only give me a decision in 4 days, what is that all about?

Offline smaxber

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Re: AMEX Reconsideration
« Reply #95 on: August 12, 2013, 04:40:47 PM »
my application was sent to the executive department for approval, is this a new thing? recon said they cant help me until they sort through it first.

Offline 18seagate

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Re: AMEX Reconsideration
« Reply #96 on: August 23, 2013, 05:51:43 AM »
What's the difference between canceled and denied?

Offline jaywhy

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Re: AMEX Reconsideration
« Reply #97 on: August 23, 2013, 08:40:23 AM »
What's the difference between canceled and denied?
Cancelled if they think its a duplicate or they can't verify your identity immediately etc.

Offline Marco Polo

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Re: AMEX Reconsideration
« Reply #98 on: August 23, 2013, 11:12:35 AM »
Cancelled if they think its a duplicate or they can't verify your identity immediately etc.
CMIIW, but doesn't cancelled also mean that they did not pull your CS?
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Offline jaywhy

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Re: AMEX Reconsideration
« Reply #99 on: August 23, 2013, 11:19:32 AM »
CMIIW, but doesn't cancelled also mean that they did not pull your CS?
I think they pull regardless.

Offline ayman

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Re: AMEX Reconsideration
« Reply #100 on: August 23, 2013, 11:21:32 AM »
CMIIW, but doesn't cancelled also mean that they did not pull your CS?
You're wrong   ;D
Get a pull even if you canceled. As soon as you apply for credit your CR is pulled.

Offline compddd

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Re: AMEX Reconsideration
« Reply #101 on: August 23, 2013, 11:45:18 AM »
You're wrong   ;D
Get a pull even if you canceled. As soon as you apply for credit your CR is pulled.

Citi is the only one I know of that will not pull your CR if you submit too many apps.

Offline Feivish

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Re: AMEX Reconsideration
« Reply #102 on: August 28, 2013, 04:02:29 PM »
Just did a 2bm for SPG per and biz. Per was approved immediately and for the biz it told me to call xxx-xxx-xxxx at customer care.  They actually only wanted to verify that it is was not fraud as the two apps came in at once, and they will let me know by tomorrow if it is approved.
Do I wait for a response or do call recon now?.

Offline Feivish

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Re: AMEX Reconsideration
« Reply #103 on: September 03, 2013, 03:49:11 PM »
Just did a 2bm for SPG per and biz. Per was approved immediately and for the biz it told me to call xxx-xxx-xxxx at customer care.  They actually only wanted to verify that it is was not fraud as the two apps came in at once, and they will let me know by tomorrow if it is approved.
Do I wait for a response or do call recon now?.
Without anyones advice I went with the Gemma advice שב ואל תעשה
Got a response via email today that I was denied cause my experian report was frozen (for a citi app I did that same day).
So I called recon and after being told that it will result in an additional pull I asked if they can pull my eq report instead, and the answer was a very clear "NO". In the end with a additional experian pull I was approved for the business card.

Offline LA2NYC

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Re: AMEX Reconsideration
« Reply #104 on: September 03, 2013, 10:27:29 PM »
Did a 2BM, SPG and Delta Gold.  Approved immediately for SPG, pending for Delta.  Called and they said because simultaneous apps, it's on hold for four days.  HUCA, the rep asks, "Did you just call about this?"....

Saw the questions many times but didn't really see an answer - what's the best course of action to take when a card is on the "four day hold" and you don't want another pull?

Thanks!