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how long does it take to get the certificates once you meet the spend?

Between 1 and 3 1/2 weeks after statement close.
I paid off the minimum spend requirement on 2 cards (and the payment posted) before the statement closed and received the certificates from both cards within 24 hours after statement the closed.
« Last edited by jj1000 on May 06, 2015, 11:10:24 AM »

Author Topic: Citi HHonors Reserve  (Read 108355 times)

Offline PETERP

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Re: Citi HHonors Reserve
« Reply #460 on: October 01, 2016, 04:25:11 PM »
 Ask for the CSR manager . Dont worry about being a complainer, if you are entitiled to something  you should be sure to get it .
  Tell the CSR manager what you told us !
Policies vary from Hotel to Hotel re breakfast IME,  but if you speak to the right person you should be able to have your choice as I did in the Hilton Vienna .
They might have to give you a voucher for breakfast

Offline GettingReady

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Re: Citi HHonors Reserve
« Reply #461 on: October 01, 2016, 04:43:27 PM »
Ask for the CSR manager . Dont worry about being a complainer, if you are entitiled to something  you should be sure to get it .
  Tell the CSR manager what you told us !
Policies vary from Hotel to Hotel re breakfast IME,  but if you speak to the right person you should be able to have your choice as I did in the Hilton Vienna .
They might have to give you a voucher for breakfast

Thanks! I'll talk to the manager tomorrow. Still new at this. This is our first award vacation. We've stayed at Rome Hilton Airport hotel, Rome Waldorf Astoria (after a cruise), Molina Stucky, and now Hilton Berlin, along with some others.

Offline yuguy

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Re: Citi HHonors Reserve
« Reply #462 on: October 02, 2016, 12:14:28 AM »
Positive. I saw it on my Citi account graph and I called to confirm that I'm now eligible for the night.
I know the SUN are automatic, have you had experience with the 10k night?

Hopefully this data point can help you... my annual fee on the reserve was mid August (18th I believe). I recieved my certificate today. So about 6 weeks. Seems on par with T&C of 6-8 weeks.

Offline SLMYRCB

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Re: Citi HHonors Reserve
« Reply #463 on: October 02, 2016, 03:23:09 AM »
Hopefully this data point can help you... my annual fee on the reserve was mid August (18th I believe). I recieved my certificate today. So about 6 weeks. Seems on par with T&C of 6-8 weeks.
Thanks. So you had to pay $95 for the certificate basically.

Offline yuguy

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Re: Citi HHonors Reserve
« Reply #464 on: October 02, 2016, 04:39:40 AM »
Thanks. So you had to pay $95 for the certificate basically.

Yes - which I was planning on using in any event which made it worth it for me.

Offline SLMYRCB

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Re: Citi HHonors Reserve
« Reply #465 on: October 02, 2016, 07:32:06 AM »
Yes - which I was planning on using in any event which made it worth it for me.
How'd you know the night posted? Email? Can you check online without calling?

Offline GettingReady

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Re: Citi HHonors Reserve
« Reply #466 on: October 02, 2016, 08:39:27 AM »
Ask for the CSR manager . Dont worry about being a complainer, if you are entitiled to something  you should be sure to get it .
  Tell the CSR manager what you told us !
Policies vary from Hotel to Hotel re breakfast IME,  but if you speak to the right person you should be able to have your choice as I did in the Hilton Vienna .
They might have to give you a voucher for breakfast

Thank you so much for replying last night. This AM I asked for the manager. The CSR asked if she could help. Turns out there were some rooms available tonight and tomorrow even though the CSR last night said there weren't any. I was willing to pay the 50 euros for the upgrade but she said there wasn't a charge since we're Diamond. We got a corner suite with a dome view. Such a nice way to end our vacation before flying back home. It's surreal. Thank you again for encouraging me to follow up.

Oh, breakfast in the restaurant versus the lounge was like at Molina Stucky. We just gave our room number, they checked a print out, and that was it. :)

Offline PETERP

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Re: Citi HHonors Reserve
« Reply #467 on: October 03, 2016, 04:55:56 PM »
Thank you so much for replying last night. This AM I asked for the manager. The CSR asked if she could help. Turns out there were some rooms available tonight and tomorrow even though the CSR last night said there weren't any. I was willing to pay the 50 euros for the upgrade but she said there wasn't a charge since we're Diamond. We got a corner suite with a dome view. Such a nice way to end our vacation before flying back home. It's surreal. Thank you again for encouraging me to follow up.

Oh, breakfast in the restaurant versus the lounge was like at Molina Stucky. We just gave our room number, they checked a print out, and that was it. :)


Glad I was able to help.

Offline yitzyul

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Re: Citi HHonors Reserve
« Reply #468 on: October 09, 2016, 01:09:27 PM »
To get the the free annual night during the first year is that spend 10K   and that will in essence get me 3 night (2 signup and 1 reg) or I need to spend $1250?

Weekend night is "fri, sat, sun"?

Offline mochjas

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Re: Citi HHonors Reserve
« Reply #469 on: October 09, 2016, 01:51:43 PM »
To get the the free annual night during the first year is that spend 10K   and that will in essence get me 3 night (2 signup and 1 reg) or I need to spend $1250?

Weekend night is "fri, sat, sun"?
when you sign up you get 2 free nights. Then if you spend 10k you will get a free night the next year.

Offline mendy613

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Re: Citi HHonors Reserve
« Reply #470 on: October 09, 2016, 10:19:49 PM »
when you sign up you get 2 free nights. Then if you spend 10k you will get a free night the next year.

Make sure you wait for the fee to post before you start spending, for the 10k

Offline chucksterace

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Re: Citi HHonors Reserve
« Reply #471 on: November 14, 2016, 05:44:07 PM »
Any chance to get these nights extended about a week or two? Who would i contact, Citi or Hilton?

Also, for these nights does the "workaround" still exist to use as weekday?
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Offline mochjas

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Re: Citi HHonors Reserve
« Reply #472 on: November 14, 2016, 05:45:15 PM »
Any chance to get these nights extended about a week or two? Who would i contact, Citi or Hilton?

Also, for these nights does the "workaround" still exist to use as weekday?
depends on the hotel for jerusalem waldorf it doesnt work.

Offline chucksterace

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Re: Citi HHonors Reserve
« Reply #473 on: November 14, 2016, 05:47:55 PM »
depends on the hotel for jerusalem waldorf it doesnt work.

Looking at waldorf astoria new york.
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Offline mochjas

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Re: Citi HHonors Reserve
« Reply #474 on: November 14, 2016, 05:49:28 PM »
Looking at waldorf astoria new york.
dont remember seeing any data points for that hotel.

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Re: Citi HHonors Reserve
« Reply #475 on: November 29, 2016, 04:36:10 PM »
I am earning 2 free nights in the next 2 months. I need to use the certificate before that time. PM me if you're interested in trading your certificates for mine- it would essentially extend your expiration date until 2018.

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Re: Citi HHonors Reserve
« Reply #476 on: June 19, 2017, 05:22:26 PM »
 If anyone has a working application link for this card please PM
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Re: Citi HHonors Reserve
« Reply #477 on: June 19, 2017, 05:26:50 PM »
If anyone has a working application link for this card please PM

+1

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Re: Citi HHonors Reserve
« Reply #478 on: June 19, 2017, 05:44:56 PM »
If anyone has a working application link for this card please PM
+1

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Re: Citi HHonors Reserve
« Reply #479 on: June 19, 2017, 05:47:49 PM »
If anyone has a working application link for this card please PM
Won't help. People who applied with zombie links over the past couple weeks got a hard pull and were denied as the card is no longer being offered.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.