Author Topic: Star Alliance Award Search Tips  (Read 163737 times)

Offline Dan

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Re: Star Alliance Award Search Tips
« Reply #90 on: June 22, 2010, 04:57:28 PM »
What am I missing???
Assuming you're not logged in as an elite and it was saverpass you just need to call again.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline BrooklynCPA

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Re: Star Alliance Award Search Tips
« Reply #91 on: June 22, 2010, 04:59:29 PM »
@ SuperFlyer: It is still Available

@ Mikeoracle: it is available via Easypass not saverpass. Is that the problem?

My itiniery is as follows: Sunday 8/15 NYC to WAW. Must get there before 10:30AM. Returning on 8/23 evening from VIE to NYC.

Offline SuperFlyer

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Re: Star Alliance Award Search Tips
« Reply #92 on: June 22, 2010, 05:01:14 PM »
Assuming you're not logged in as an elite and it was saverpass you just need to call again.

Laav davke my friend, I believe that besides the fact that every airline allows some more space for their own kind of miles, that there are 2 types of star alliance partners (at least).

Say, where air canada finds availability (on say LH) CO or BMI might not find it.

US has a longer delay till seats reopen compared to ana, and so on.

Just things you notice along the way.

You might find different theories to what I said, but those things happened.

Offline SuperFlyer

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Re: Star Alliance Award Search Tips
« Reply #93 on: June 22, 2010, 05:02:12 PM »
@ SuperFlyer: It is still Available

@ Mikeoracle: it is available via Easypass not saverpass. Is that the problem?

My itiniery is as follows: Sunday 8/15 NYC to WAW. Must get there before 10:30AM. Returning on 8/23 evening from VIE to NYC.

Available on CO? or ANA? your original comment suggested being available on both.

Offline Dan

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Re: Star Alliance Award Search Tips
« Reply #94 on: June 22, 2010, 05:07:54 PM »
@ Mikeoracle: it is available via Easypass not saverpass. Is that the problem?
Of course that's the problem.
You can only book easypass tickets by using the miles of that carrier.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline BrooklynCPA

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Re: Star Alliance Award Search Tips
« Reply #95 on: June 22, 2010, 05:21:00 PM »
There was another Business Class flight that was available with both Easypass and ANA but US Air still showed no availability. I did not push it because its gets me to WAW at 1:55 PM and I need to be there by 10:30 AM. But I was surprised that US Air told me that it is not available for miles .(They showed no availability with any carrier on 8/15)

It is Flight # LO16 from EWR to WAW on 8/15

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Re: Star Alliance Award Search Tips
« Reply #96 on: June 22, 2010, 05:35:26 PM »
There was another Business Class flight that was available with both Easypass and ANA but US Air still showed no availability. I did not push it because its gets me to WAW at 1:55 PM and I need to be there by 10:30 AM. But I was surprised that US Air told me that it is not available for miles .(They showed no availability with any carrier on 8/15)

It is Flight # LO16 from EWR to WAW on 8/15

 flight #016 with LOT is not EasyPass but SaverPass and Im very surprised US didnt have it available

Offline SuperFlyer

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Re: Star Alliance Award Search Tips
« Reply #97 on: June 22, 2010, 05:36:54 PM »
flight #016 with LOT is not EasyPass but SaverPass and Im very surprised US didnt have it available

confirming my point...

Laav davke my friend, I believe that besides the fact that every airline allows some more space for their own kind of miles, that there are 2 types of star alliance partners (at least).

Say, where air canada finds availability (on say LH) CO or BMI might not find it.

US has a longer delay till seats reopen compared to ana, and so on.

Just things you notice along the way.

You might find different theories to what I said, but those things happened.

Offline Dan

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Re: Star Alliance Award Search Tips
« Reply #98 on: June 22, 2010, 05:40:11 PM »
confirming my point...

Or confirming that BrooklynCPA had a lazy tuchus agent who just said no availability that day.
Call back, find a good agent, and I'll bet they'll magically find availability on that flight.

Be sure to use my standard line...another agent found availability on xxx flight earlier but I wasn't ready to book can you please see if it's still available.  Works like a charm once you have find a good agent.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline SuperFlyer

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Re: Star Alliance Award Search Tips
« Reply #99 on: June 22, 2010, 05:42:54 PM »
Or confirming that BrooklynCPA had a lazy tuchus agent who just said no availability that day.
Call back, find a good agent, and I'll bet they'll magically find availability on that flight.

Be sure to use my standard line...another agent found availability on xxx flight earlier but I wasn't ready to book can you please see if it's still available.  Works like a charm once you have find a good agent.

this theory of yours works, when I ask for a flight from CLE to OUA.

When you give them one specific flight, what else is there to do?


(on oneworld its a different story, as some flights don't search 'well' together, and need to be searched manually = separately)

Offline Dan

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Re: Star Alliance Award Search Tips
« Reply #100 on: June 22, 2010, 05:44:42 PM »
this theory of yours works, when I ask for a flight from CLE to OUA.

When you give them one specific flight, what else is there to do?


(on oneworld its a different story, as some flights don't search 'well' together, and need to be searched manually = separately)
I'm convinced that some agents don't even bother.
Call centers agents often get compensated for how quickly they get customers off the phone.  The agent can make a big bonus by just always denying availability!
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline SuperFlyer

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Re: Star Alliance Award Search Tips
« Reply #101 on: June 22, 2010, 05:45:41 PM »
I'm convinced that some agents don't even bother.
Call centers agents often get compensated for how quickly they get customers off the phone.  The agent can make a big bonus by just always denying availability!


you mean an inverted CO system?

Offline steve2

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Re: Star Alliance Award Search Tips
« Reply #102 on: June 22, 2010, 05:50:14 PM »
I'm convinced that some agents don't even bother.
Call centers agents often get compensated for how quickly they get customers off the phone.  The agent can make a big bonus by just always denying availability!


 very true but also some carriers must be done manually and if LO is that way with US, then could be the agent didnt want to be tied up for so long. Also certain Carriers transfer you over to another desk that handles those reses that need specal attention and that agent simply might have not known and once their screen didnt show anything assumed that meant nothing is available

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Re: Star Alliance Award Search Tips
« Reply #103 on: June 22, 2010, 05:52:41 PM »
I'm convinced that some agents don't even bother.
Call centers agents often get compensated for how quickly they get customers off the phone.  The agent can make a big bonus by just always denying availability!


Alright, is there anyway to find out where those reps live?

I believe its time to move to plan B.

Thats the part where they turn into real estate...

Online Mikeoracle

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Re: Star Alliance Award Search Tips
« Reply #104 on: June 22, 2010, 08:49:07 PM »
Be sure to use my standard line...another agent found availability on xxx flight earlier but I wasn't ready to book can you please see if it's still available.  Works like a charm once you have find a good agent.
Worked like a charm for me today. Called BA, told the agent that I already worked out all the availability earlier with another agent and had it all written down so I can help him find the flights ;D -I then rattled off a 5 leg (questionably borderline) Itinerary and he just booked it no problem.