Welcome Ray! Things can sometimes get a bit heated in online forums, and perhaps yes, this should be more of an advertisement, but once you're here, I'd love to share some thoughts!
Nice location, rooms look a bit dated, would be nice to have a few aspirational suites. Free snacks and wine & cheese is very nice. What you'll find in these forums is that most people only eat Kosher. Would you consider bringing in some Kosher options for your breakfast and snacks? You mention that you have the lowest rates - what is your best rate guarantee? If one finds a cheaper rate elsewhere, what do you offer them? Wish you offered a points system, perhaps one day!