Author Topic: 2-Pack 25.4-oz Pantene Pro-V Nature Fusion Shampoo $2.54 (Read 14114 times)

A3 · « **Reply #40 on:** January 13, 2013, 09:23:37 AM »

Just got an email that I will get mines earlier then expected.
Keep in mind I missed the $2.54 deal. I got the two pack for $3.54

Mimi K. · « **Reply #41 on:** January 13, 2013, 11:26:37 AM »

I got an $8 credit.
She said that is the difference between the current price.
its not exact but its the thought that counts $:-\$

mmermss · « **Reply #42 on:** January 13, 2013, 11:31:51 AM »

Quote from: Mimi K. on January 13, 2013, 11:26:37 AM

I got an $8 credit.
She said that is the difference between the current price.
its not exact but its the thought that counts $:-\$

Quote from: Ya'alili on January 13, 2013, 02:10:06 AM

Did u complain through the above phone # or through chat?

Mimi K. · « **Reply #43 on:** January 13, 2013, 12:09:25 PM »

Quote from: mmermss on January 13, 2013, 11:31:51 AM

I called the above number. The girl who answered was foreign w/ a heavy accent and not so knowledgable.
She was very nice though. $:-\$

popcorn1508 · « **Reply #44 on:** January 13, 2013, 01:14:41 PM »

Yes a lot of them are outsourced

WhyAich · « **Reply #45 on:** January 13, 2013, 01:17:22 PM »

Quote from: Ya'alili on January 13, 2013, 02:10:06 AM

Did u complain through the above phone # or through chat?

Quote from: karen on January 12, 2013, 10:56:43 PM

How do you complain? Where did you send your complain email?
My order was cancelled too.

i emailed them. told them the current selling price is about $20 and i waited a while for it.

mmermss · « **Reply #46 on:** January 13, 2013, 01:44:16 PM »

Quote from: WhyAich on January 13, 2013, 01:17:22 PM

i emailed them. told them the current selling price is about $20 and i waited a while for it.

Just tried that...lets see what they say. How long did it take for them to reply?

SPGDUDE · « **Reply #47 on:** January 13, 2013, 03:03:51 PM »

i just did a chat and was given the 2 pack for $2.51 with free overnight shipping.

Yaalili · « **Reply #48 on:** January 13, 2013, 03:14:54 PM »

Quote from: SPGDUDE on January 13, 2013, 03:03:51 PM

i just did a chat and was given the 2 pack for $2.51 with free overnight shipping.

Nice, will try that way.

WhyAich · « **Reply #49 on:** January 13, 2013, 03:43:42 PM »

Any way should work. Amazon CS is the best. You just gotta push and say what you want from them

bubkiz · « **Reply #50 on:** January 13, 2013, 03:46:24 PM »

Just got $10.

mmermss · « **Reply #51 on:** January 13, 2013, 03:54:44 PM »

I just got a reply from them saying:

I'm sorry for the inconvenience caused to you. This certainly is not what we want our customer to experience.

I've checked your previous order and see, the "Pantene Pro-V Nature Fusion Smooth Vitality Shampoo" price was $5.54 (which is not true) and now it current price is $11.51.

To remedy this situation, place a new order for "Pantene Pro-V Nature Fusion Smooth Vitality Shampoo" and write back to us with new order number, we'll honor the previous price.

The only thing is...I'd rather get some money back then buy some shampoo...

ETA: Chatting with them now-what should I ask from them? Feel like im chatting with a csr from Chase...doesnt have a clue whats going on.

Im not getting anything via chat either

kracked dude · « **Reply #52 on:** January 13, 2013, 04:55:43 PM »

Just finished chatting with Zack. He was willing to price match me to the 50.8 bottle..to the price that I paid (2.54) but he said the lowest price ever was 5.54 so I told him I used a $3 coupon which he found and applied plus one day shipping for free.
Dunno how he did his math but this is how it came out
Items: $11.51
Shipping & Handling: $0.00
Promotion Applied -$8.51
Your Coupon Savings -$3.00
Total Before Tax: $0.00
Estimated Tax Collected: $0.00
Order Total: $0.00

mmermss · « **Reply #53 on:** January 13, 2013, 04:57:42 PM »

Quote from: kracked dude on January 13, 2013, 04:55:43 PM

Just finished chatting with Zack. He was willing to price match me to the 50.8 bottle..to the price that I paid (2.54) but he said the lowest price ever was 5.54 so I told him I used a $3 coupon which he found and applied plus one day shipping for free.
Dunno how he did his math but this is how it came out
Items: $11.51
Shipping & Handling: $0.00
Promotion Applied -$8.51
Your Coupon Savings -$3.00
Total Before Tax: $0.00
Estimated Tax Collected: $0.00
Order Total: $0.00

Person I was chatting with told me I would need to pay full price for it.

rots5 · « **Reply #54 on:** January 13, 2013, 04:59:34 PM »

Quote from: mmermss on January 13, 2013, 04:57:42 PM

Person I was chatting with told me I would need to pay full price for it.

talking to paul :-)

kracked dude · « **Reply #55 on:** January 13, 2013, 05:01:05 PM »

Quote from: mmermss on January 13, 2013, 04:57:42 PM

Person I was chatting with told me I would need to pay full price for it.

Did u tell him/her that you used a coupon ? Maybe try chatting again till u get Zack! He was really good willing to give me the world.
try to push them to give you your original order total

mmermss · « **Reply #56 on:** January 13, 2013, 05:02:58 PM »

Quote from: kracked dude on January 13, 2013, 05:01:05 PM

Did u tell him/her that you used a coupon ? Maybe try chatting again till u get Zack! He was really good willing to give me the world.
try to push them to give you your original order total

And thats all you got?

kracked dude · « **Reply #57 on:** January 13, 2013, 05:05:37 PM »

Quote from: mmermss on January 13, 2013, 05:02:58 PM

And thats all you got?

If I thought he was actually capable of giving me the world I would've taken him up on his offer ;-) but sometimes gotta be happy with free shampoo

rots5 · « **Reply #58 on:** January 13, 2013, 05:08:14 PM »

10$

Paul:I'm very sorry for the inconvenience you experienced in this case. Thank you for being one of our loyal customer. I can confirm that there is a $10 promotional credit applied to your account as compensation for this

kracked dude · « **Reply #59 on:** January 13, 2013, 05:13:07 PM »

Quote from: rots5 on January 13, 2013, 05:08:14 PM

10$

Paul:I'm very sorry for the inconvenience you experienced in this case. Thank you for being one of our loyal customer. I can confirm that there is a $10 promotional credit applied to your account as compensation for this

+1 nice!