ISrael: Bezek issues

[moish]

i am not getting 100 but im not getting 15 either

i know, your area doesnt have the infrastructure for 100, 40 is the highest as with my area as well

[chucksterace]

I am having problems with Bezeq, keeps on dropping service and I have to unplug and plug in the modem/router. Is this a problem of basically just switching out units or is there a better service I can get?

I need one of the more faster speeds and most reliable service out there? Any thoughts, whats the consensus here thats the best service?

[DanH]

I am having problems with Bezeq, keeps on dropping service and I have to unplug and plug in the modem/router. Is this a problem of basically just switching out units or is there a better service I can get?

I need one of the more faster speeds and most reliable service out there? Any thoughts, whats the consensus here thats the best service?

Tashtit or Sapak?

[how]

I am having problems with Bezeq, keeps on dropping service and I have to unplug and plug in the modem/router. Is this a problem of basically just switching out units or is there a better service I can get?

It might be the snow but you probably need a new router

[chucksterace]

Tashtit or Sapak?

?? How do I know which one I have.

[how]

?? How do I know which one I have.

you should know on your own what you signed up for but do you know your official email address that they give you? it should end @your sapak. @bezeqint for example would be 014
or you could check your settings on your router

[chucksterace]

you should know on your own what you signed up for but do you know your official email address that they give you? it should end @your sapak. @bezeqint for example would be 014
or you could check your settings on your router

My BIL signed up for it and I took over the apartment. Ill look at it soon and let you know.

[how]

I still think your issue the router

[Red]

I still think your issue the router

+1
I had the same issue and when I got a new router it disappeared.

[philbenjoe]

I just read the whole thread and I'm very confused. I'm moving to Israel after pesach and need internet(from what I understand its not worth getting a DSL cause most cell phones have unlimited calling to the US). What are the best options? Not sure what tashtit and sapak are etc. TIA for the help.

[AharonInIsrael]

I just read the whole thread and I'm very confused. I'm moving to Israel after pesach and need internet(from what I understand its not worth getting a DSL cause most cell phones have unlimited calling to the US). What are the best options? Not sure what tashtit and sapak are etc. TIA for the help.

Good luck with move!
In Israel, as opposed to in the US, you receive separate service for the ISP (sapak) and the "wires" actually connecting you (tashtit). There are two types of tashtit in Israel: cable (provided by Hot) and phone-based (Bezeq). There are a larger number of ISPs. You can often work out a deal with either the tashtit company or the ISP to pay one flat rate for both tashtit and sapak (they split it between the two of them). For further reading, see: http://en.wikipedia.org/wiki/Internet_in_Israel
In general, I think that using the phone tashtit is cheaper than using cable, but there is a handy-dandy site to compare all prices (also good to use this site for other price comparisons in Israel): http://www.kamaze.co.il/Site/Internet/Default.aspx?FID=si
Let us know if you have more questions!

[philbenjoe]

Thanx for your detailed response! That was really kind. Overall which provider is the best in service and price? Do people pay for DSL lines or just rely on cell phones for long distance?

[AharonInIsrael]

Thanx for your detailed response! That was really kind. Overall which provider is the best in service and price? Do people pay for DSL lines or just rely on cell phones for long distance?

1) I can't really speak to the difference between cable and DSL tashtit, as I don't live in an area that has cable.

2) With regards to ISP, I've been using Bezeq Bein Leumi and have been very happy with both the service (when I signed up with them, they had the most bandwith to America, which is where most websites I was using were located) and price (I have a special deal through my university).

3) I don't know what people do in general, but I never use the landline that we theoretically have in our house. Regarding cell phones, Golan Telecom offers both unlimited international calling as part of their 59 shekel a month plan, as well as the ability to assign two overseas numbers to your phone: i.e. you can have your family in the US call a local number and it directly connects to your cell phone. In general, most cell phone companies now offer relatively cheap unlimited plans (though most don't include international calling).

[philbenjoe]

I guess I will have to sort it out once I move there. As far as Golan service which phones from the US will work? Verizon etc?(Is it worth getting a phone there?)

[AharonInIsrael]

I guess I will have to sort it out once I move there. As far as Golan service which phones from the US will work? Verizon etc?(Is it worth getting a phone there?)

Golan should work with everyone phone besides Blackberry (AFAIK).

Bringing a phone from America is probably better, as most technology hardware costs less there. You just need to make sure the phone you have has a slot for a SIM card (not all phones marketed do), and that Verizon can help you unlock it for international use. I am currently using an Android phone I got through Verizon- before I left America, I just called them up and they told me how to unlock it.

The larger cell phone companies (Cellcom, Orange, Pelephone) often have deals that you can buy a phone through them together with service, and then you end up not having to pay for the phone (they spread out the payments over 36 months, and give you a refund each month). This is good and bad because even though you may end up paying nothing for the phone, it ties you to the company, and if you want to leave you have to pay for the phone (and the price they make up for the phone is usually at least 2x what you can buy it for in America). I personally have had bad experiences with this, and from now on have decided to just buy phones for us from the US instead of through the Israeli companies.

[philbenjoe]

I'm on sprint in the US now and as far I know none of their phones have sim cards. Do verizon phones normally have sim cards? Also each provider in the US work on different types of networks do all israeli providers work on the same network?(If I get a verizon phone will it work with whichever provider I pick in israel?) Thanx for all your help!

[AharonInIsrael]

I'm on sprint in the US now and as far I know none of their phones have sim cards. Do verizon phones normally have sim cards? Also each provider in the US work on different types of networks do all israeli providers work on the same network?(If I get a verizon phone will it work with whichever provider I pick in israel?) Thanx for all your help!

Hmm...I'm not really sure- I feel like we're getting to the limit of my knowledge about the topic

I got this info from the Nefesh B'Nefesh website (their "aliyapedia" is a great resource):

Cell Phones: Most Unlocked Quad Band-GSM phones will work here in Israel. Your CDMA based phone (Phones without a SIM card) will not work here.

I don't think all Verizon phones have SIM card capability, but when I was trying to get one I spoke to the store rep about it.

I'm pretty sure phones that work on GSM, UMTS or LTE work here.

[philbenjoe]

Thanx a million for all your help!! I think there should be a new thread devoted to all the different services andd things to know in Israel for newcomers.

[AharonInIsrael]

Thanx a million for all your help!! I think there should be a new thread devoted to all the different services andd things to know in Israel for newcomers.

That could be a good idea!
In addition to this thread, there's also one on cell phone service (which has a useful wiki): http://forums.dansdeals.com/index.php?topic=139.msg700748#msg700748

[rots5]

so i thought i was going well dtill i get the bill yesterday...900 SHEK... they were supposed to cancel my triple play but the never did, so they charged me 100$ a month for the past two months... #typicalisraeliscam