Author Topic: Can Chase quickpay payments be cancelled by the sender  (Read 66766 times)

Offline shidduch

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Can Chase quickpay payments be cancelled by the sender
« on: April 04, 2013, 04:46:51 PM »
Hi,

I bought something from someone via the internet using chase quickpay. My question is, can I cancel the payment as long as it is not marked as completed?  The reason I ask is because he is a little sketchy and I am concerned if he doesnt deliver the goods within the promised time that I will be out the money.

thanks

Offline AsherO

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #1 on: April 04, 2013, 05:10:16 PM »
Yes, you can cancel it before it is accepted, just go to chase.com/quickpay, click on the "sent" tab and select the payment you wish to cancel, if it's pending there'll be a button to cancel it.
PGF24BMGS

Offline shidduch

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #2 on: April 04, 2013, 05:25:30 PM »
What about once it is accepted?

Offline shidduch

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #3 on: April 04, 2013, 05:25:46 PM »
But before it is marked as completed?

Offline AsherO

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #4 on: April 04, 2013, 05:29:31 PM »
What about once it is accepted?

But before it is marked as completed?

Probably not so simple. If I were you I'd call Chase asap.
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Offline shidduch

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #5 on: April 04, 2013, 05:30:20 PM »
thanks.  I told the guy I am giving him a half hour to take care of things or I am voiding the transaction.

Offline Saver2000

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #6 on: April 04, 2013, 05:35:13 PM »
thanks.  I told the guy I am giving him a half hour to take care of things or I am voiding the transaction.
Not so smart. . .you're basically giving him a deadline till when he has to accept the payment. 

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #7 on: April 04, 2013, 05:36:33 PM »
he already accepted it.  I was under the impression before that it could be pulled after acceptance before clearance.  That is why I agreed to it.,  My bad.

Offline shidduch

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #8 on: April 04, 2013, 05:52:09 PM »
BH, they were able to cancel after two minutes on the phone.  Lesson learned.

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #9 on: April 04, 2013, 06:14:20 PM »
BH, they were able to cancel after two minutes on the phone.  Lesson learned.
Also good point to know that it could be canceled even after the payment is accepted, I would assume it could be canceled the whole time it is pending.

So you basically gotta trust the sender, as you don't have the $ till it actually cleared your account


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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #10 on: April 04, 2013, 08:27:42 PM »
yup that is how it seems.  quick pay will protect you for a few hours.

Offline Jkhein

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #11 on: April 04, 2013, 09:22:08 PM »
This is great news, thanks for posting, I didn't even bother opening that sm, I thoight they are just repeating that original message.
The lesson I learn from here, is that in future we should voice our unhapiness about these kind of issues, looks like it helps.

Offline sammy n

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Can Chase quickpay payments be cancelled by the sender
« Reply #12 on: August 30, 2014, 05:43:43 PM »
What's the difference between "In process" "accepted" and "completed"?

Bec someone sent me money and after  a day or two it said accepted but the money isn't in my account.....

Offline incendia

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #13 on: August 31, 2014, 01:57:27 AM »
That means 1 of you is using a non chase checking acct and it takes 2-3 business days for the money to ach

Offline Ulitkany

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Re: Can Chase quickpay payments be cancelled by the sender
« Reply #14 on: October 16, 2015, 11:31:39 AM »
Any advise on what should I do if I sent $500 QuickPay that was already accepted and cleared but the service I paid for was never provided? The person was in contact with me for 2 days and now stopped replying to my SMS and doesn't pick up the phone when I call.
I spoke to Chase Fraud department and since I was the one who  initiated the transfer, there is nothing they can do about it.
Do you think making a police report will help me recover the money? It shouldn't be that hard to trace the person using his banking information from Chase? (Chase rep confirmed that the money were transferred to a Chase account. I have that person's First and Last name but they couldn't provide me with more details due to  "privacy issues".
What would you do in my situation?