Computer Troubleshooting/Help Master Thread

[sddd]

Are you using any filter, if yes then which?
Antivirus? Firewall?

mallwarebytes & webroot. i disabled windows firewall to no effect

[sddd]

Try checking encoding settings. (set to auto detect)

where would i find encoding settings in firefox

[etech0]

where would i find encoding settings in firefox

http://homermultitext.github.io/hmt-docs/vm/ff-char-enc/

[sddd]

http://homermultitext.github.io/hmt-docs/vm/ff-char-enc/

tried unicode, western to no avail. there is no setting for auto detect that i can click as far as i can see.

[etech0]

tried unicode, western to no avail. there is no setting for auto detect that i can click as far as i can see.

A few suggestions here you can try: https://superuser.com/questions/408020/weird-characters-in-google-chrome

[DanH]

What happens when you hit CTRL-F5 on that page?

Do you have any filters? Try disabling all antivirus etc, and see if it still happens.

[sddd]

A few suggestions here you can try: https://superuser.com/questions/408020/weird-characters-in-google-chrome

Tried them all, but thanks anyways

[Let3]

Hi,
So after turning on my laptop (acer with windows 10) and signing in to my user name- the screen just stays blank/ black.
I searched and tried any option I can find on my phone to no avail.

Anyone can help with this?
Tia

[Yisroel Tech]

Hi,
So after turning on my laptop (acer with windows 10) and signing in to my user name- the screen just stays blank/ black.
I searched and tried any option I can find on my phone to no avail.

Anyone can help with this?
Tia

Anything plugged into the laptop? If yes try restarting without anything external plugged in.

Have you tried safe mode?

Any changes you know that was made in the week or so before this started to happen?

[Let3]

Anything plugged into the laptop? If yes try restarting without anything external plugged in.

Have you tried safe mode?

Any changes you know that was made in the week or so before this started to happen?

Nothing plugged in.
Tried safe mode- still nothing happened.
No changes that I know of.

[DanH]

enable bootlogging and check log

[David R]

Hi,
So after turning on my laptop (acer with windows 10) and signing in to my user name- the screen just stays blank/ black.
I searched and tried any option I can find on my phone to no avail.

Anyone can help with this?
Tia

After signing in with your user name and waiting a couple of minutes, press Ctrl-Alt-Del together. Does that give you a menu? If it does, try Task Manager, and someone can hopefully help you from there.

[Let3]

After signing in with your user name and waiting a couple of minutes, press Ctrl-Alt-Del together. Does that give you a menu? If it does, try Task Manager, and someone can hopefully help you from there.

it does.
from there I've tried a few things i found online- to no avail...

[Yisroel Tech]

it does.
from there I've tried a few things i found online- to no avail...

Task Manager opens?

In  task manager did you try Run>Explorer.exe?

[PETERP]

 I  have a 2+ year old HP 17 Inch I3 laptp running win 7 . Its getting extremely slow over time , but more than I am used to with older computers 

CCleaner can take more than 1 minute to clear memory,  and I do it almost daily.

FWIW after I have closed Firefox and Chrome if I had opened both , CClenaer tells me they are still open and I have to select " force closure of both " .

Where do I start looking. Also when running a lot of aaps like Fidelity Active trader Pro, or scanning for virus , the computer gets a little loud
probably at the fan/hard disk

Thanks
.

[avromie7]

I  have a 2+ year old HP 17 Inch I3 laptp running win 7 . Its getting extremely slow over time , but more than I am used to with older computers 

CCleaner can take more than 1 minute to clear memory,  and I do it almost daily.

FWIW after I have closed Firefox and Chrome if I had opened both , CClenaer tells me they are still open and I have to select " force closure of both " .

Where do I start looking. Also when running a lot of aaps like Fidelity Active trader Pro, or scanning for virus , the computer gets a little loud
probably at the fan/hard disk

Thanks
.

I would start with

1) make sure windows is up to date
2) run malwarebytes
3) update all drivers
4) uninstall all unneeded programs
5) disable as many startup items as you can
6) remove bloat from all programs  (extensions / add-ons)

[PETERP]

I would start with

1) make sure windows is up to date
2) run malwarebytes
3) update all drivers
4) uninstall all unneeded programs
5) disable as many startup items as you can
6) remove bloat from all programs  (extensions / add-ons)

1 win up to date
2 I run it once a week
3  How do I do this ? update all drivers
4  UNinstall  the games folder LOts of stuff I never lok at . Use REvo for all
5  afraid which ones I need and which I dont ( start up )
6 Dont allow extensions on my browsers usually 

Thanks

[avromie7]

1 win up to date
2 I run it once a week
3  How do I do this ? update all drivers
4  UNinstall  the games folder LOts of stuff I never lok at . Use REvo for all
5  afraid which ones I need and which I dont ( start up )
6 Dont allow extensions on my browsers usually 

Thanks

You can update drivers from hp's website. GIYF

You can also run disk cleanup

[PETERP]

 Thanks

Then I will look at startup items that are running

[avromie7]

Thanks

Then I will look at startup items that are running

Some of them are obvious like programs that you don't always use