Author Topic: Computer Troubleshooting/Help Master Thread (Read 998262 times)

stooges44 · « **Reply #4520 on:** October 18, 2017, 09:14:17 AM »

Quote from: DanH on October 18, 2017, 02:38:23 AM

So you either have a switch that shut off the actual device, or it's not installed properly. Check Device Manager.

Right, or the actual card died, I had that very recently on a clients machine, the wifi adapter simply died device manager didn't even show it and they opted on getting a new machine

Thingywingy · « **Reply #4521 on:** October 20, 2017, 03:35:14 PM »

Not exactly a "computer" question but didn't want to start a new thread...
Can you display video using peer-to-peer AirPlay to an Apple TV? A bunch of articles I read said that while you can mirror pictures or whatever else is in the iDevice screen, video requires both iDevice and Apple TV connect to a wifi network? Then I found this article that says even video can be displayed? Anyone have experience with this?

YG · « **Reply #4522 on:** October 24, 2017, 04:09:57 PM »

Quote from: YG on October 03, 2017, 04:10:51 PM

It is still under warranty from Samsung (it's an 850 EVO) guess I'll send it in...

The warranty replacement SSD arrived from Samsung, I've tried setting up the SSD using the Manufacturers (HP) recovery thumb drive that was made specifically for this laptop and it has failed three times so far.

After installing the recovery partition, it says "software being installed", in the middle it reboots and then says "boot device not found. Please install an operating system" then I press alt+ctrl+delete and it reboots into windows and continues to install software, then when it is done it resets, and shows the "boot device not found screen" again. I press alt+ctrl+delete again and it resets and opens windows again and displays the message "the recovery attempt has failed".

The details are:

Any ideas?

DanH · « **Reply #4523 on:** October 24, 2017, 04:45:13 PM »

Can you access the log? Was the SSD even initialized?

I would suggest just clean installing Windows..

YG · « **Reply #4524 on:** October 24, 2017, 05:02:34 PM »

Quote from: DanH on October 24, 2017, 04:45:13 PM

Can you access the log? Was the SSD even initialized?

I would suggest just clean installing Windows..

I initialized the SSD externally before putting it into the laptop.

I'll try making a windows 10 installation SD card. Apparently Win 8 laptops don't need product keys because they key it written into the bios. Will see how it goes...

DanH · « **Reply #4525 on:** October 24, 2017, 05:28:23 PM »

Quote from: YG on October 24, 2017, 05:02:34 PM

I initialized the SSD externally before putting it into the laptop.

I'll try making a windows 10 installation SD card. Apparently Win 8 laptops don't need product keys because they key it written into the bios. Will see how it goes...

Correct re:bios key (oem:dm)
SD card installation doesn't always work.. do you have regular usb flash drive?
maybe we should move to private chat.

Work-for-ur-muny · « **Reply #4526 on:** October 30, 2017, 05:57:55 PM »

I locked my laptop and when I tried to unlock it again I got a black screen. (I'm not even sure if it unlocked.) I was afraid I'll lose unsaved work, so I left it like that for an hour or so, but no change. I forced it shut by holding down the power button. Now when I turned it back on I'm having the same issue. Any leads?

Yehuda25 · « **Reply #4527 on:** October 30, 2017, 08:13:13 PM »

Quote from: Work-for-ur-muny on October 30, 2017, 05:57:55 PM

I locked my laptop and when I tried to unlock it again I got a black screen. (I'm not even sure if it unlocked.) I was afraid I'll lose unsaved work, so I left it like that for an hour or so, but no change. I forced it shut by holding down the power button. Now when I turned it back on I'm having the same issue. Any leads?

try windows button + P and change to extended then back, mess around with it a few times.

Live N Learn · « **Reply #4528 on:** October 30, 2017, 10:20:58 PM »

Quote from: Work-for-ur-muny on October 30, 2017, 05:57:55 PM

I locked my laptop and when I tried to unlock it again I got a black screen. (I'm not even sure if it unlocked.) I was afraid I'll lose unsaved work, so I left it like that for an hour or so, but no change. I forced it shut by holding down the power button. Now when I turned it back on I'm having the same issue. Any leads?

Do you have an external screen to try?

Boruch999 · « **Reply #4529 on:** October 31, 2017, 08:38:55 AM »

My laptop has become very very sluggish. It's old but I think I should be able to handle what I'm doing on it better. I've run SlimComputer and it's defrag and there is possibly a slight improvement. What else can I do short of wiping clean?

ETA: Issue seems to mainly be the CPU maxing out.

Yisroel Tech · « **Reply #4530 on:** October 31, 2017, 09:03:51 AM »

The CPU is indeed pretty low-end.

The same place where you can see that it's the CPU that's maxing out, why not sorting an see what's the thing/s maxing it out? Maybe you would be able to pinpoint a specific culprit.

stooges44 · « **Reply #4531 on:** October 31, 2017, 09:29:40 AM »

Quote from: Boruch999 on October 31, 2017, 08:38:55 AM

My laptop has become very very sluggish. It's old but I think I should be able to handle what I'm doing on it better. I've run SlimComputer and it's defrag and there is possibly a slight improvement. What else can I do short of wiping clean?

ETA: Issue seems to mainly be the CPU maxing out.

I assume you added extra ram yourself? I can't imagine a celeron shipping with 8 gb

Boruch999 · « **Reply #4532 on:** October 31, 2017, 09:38:36 AM »

Quote from: stooges44 on October 31, 2017, 09:29:40 AM

I assume you added extra ram yourself? I can't imagine a celeron shipping with 8 gb

You assume correctly.

Quote from: Yisroel Tech on October 31, 2017, 09:03:51 AM

The CPU is indeed pretty low-end.

The same place where you can see that it's the CPU that's maxing out, why not sorting an see what's the thing/s maxing it out? Maybe you would be able to pinpoint a specific culprit.

At the moment Microsoft Edge Content Process is using 28% of CPU with one tab open, though it's dropped by the time I finished typing this.

Work-for-ur-muny · « **Reply #4533 on:** October 31, 2017, 09:22:12 PM »

Quote from: Yehuda25 on October 30, 2017, 08:13:13 PM

try windows button + P and change to extended then back, mess around with it a few times.

Quote from: User6669 on October 30, 2017, 10:20:58 PM

Do you have an external screen to try?

Thanks to both of you. BH it's up and working again. I guess I'll put that info away in case it happens again. Hoping it doesn't, obviously...

Boruch999 · « **Reply #4534 on:** November 01, 2017, 08:06:17 AM »

Quote from: Yisroel Tech on October 31, 2017, 09:03:51 AM

The CPU is indeed pretty low-end.

The same place where you can see that it's the CPU that's maxing out, why not sorting an see what's the thing/s maxing it out? Maybe you would be able to pinpoint a specific culprit.

Yisroel Tech · « **Reply #4535 on:** November 02, 2017, 12:46:43 AM »

Quote from: Boruch999 on November 01, 2017, 08:06:17 AM

With Process Explorer you can probably see the CPU usage on each specific service https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

etech0 · « **Reply #4536 on:** November 08, 2017, 10:04:56 AM »

Quote from: Yisroel Tech on November 02, 2017, 12:46:43 AM

With Process Explorer you can probably see the CPU usage on each specific service https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

Is there a way to see a historical log of CPU usage? Mine has been freezing up and spiking to 99/100%, but it's hard to see what causes it since it usually goes back down after a few seconds.

Yisroel Tech · « **Reply #4537 on:** November 08, 2017, 10:10:41 AM »

Quote from: etech0 on November 08, 2017, 10:04:56 AM

Is there a way to see a historical log of CPU usage? Mine has been freezing up and spiking to 99/100%, but it's hard to see what causes it since it usually goes back down after a few seconds.

Yes there is, but it is not that easy to use it. See Mark Rossinovitch's latest Case of the Unexplained (2017) where he touch on it.

etech0 · « **Reply #4538 on:** November 08, 2017, 10:26:35 AM »

Quote from: Yisroel Tech on November 08, 2017, 10:10:41 AM

Yes there is, but it is not that easy to use it. See Mark Rossinovitch's latest Case of the Unexplained (2017) where he touch on it.

Thanks - do you have a link for it?

Yisroel Tech · « **Reply #4539 on:** November 08, 2017, 10:29:27 AM »

Quote from: etech0 on November 08, 2017, 10:26:35 AM

Thanks - do you have a link for it?

https://channel9.msdn.com/Events/Ignite/Microsoft-Ignite-Orlando-2017/BRK4007

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Author Topic: Computer Troubleshooting/Help Master Thread (Read 998262 times)