Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)

Please post whether or not the problem was fixed
« Last edited by pcgeek on November 03, 2015, 04:17:19 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 179035 times)

Offline yuneeq

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Re: Computer Troubleshooting/Help Master Thread
« Reply #75 on: October 02, 2013, 01:26:50 AM »
Perhaps I misunderstood the OP.

You did not.
Live forever or die trying.

Offline ShlomoM

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Re: Computer Troubleshooting/Help Master Thread
« Reply #76 on: October 02, 2013, 05:14:19 PM »
The quickest check would be looking at the task manager, on the performance tab.  If the CPU is at 100 that is why your fan is running.  It is probably overheating.
it says its running at 27% yet the fan is spinning quite fast...and loud

Offline popcorn1508

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Re: Computer Troubleshooting/Help Master Thread
« Reply #77 on: October 03, 2013, 12:05:24 AM »
I have a desktop running xp and my sound is not working on YouTube but is working on windows media player when I go to the control panel everything is frayed out and these 2 notifications pop up when I start my computer any help would be appreciated
« Last Edit: October 03, 2013, 12:47:24 AM by popcorn1508 »

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #78 on: October 03, 2013, 01:44:01 AM »
it says its running at 27% yet the fan is spinning quite fast...and loud
What is your cpu temp?  Try this download (or find your own). http://www.alcpu.com/CoreTemp/
Be aware, that this software tries to install some junk-ware.  After the initial "next", select "decline" on all of the following screens.

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #79 on: October 03, 2013, 01:47:11 AM »
I have a desktop running xp and my sound is not working on YouTube but is working on windows media player when I go to the control panel everything is frayed out and these 2 notifications pop up when I start my computer any help would be appreciated
#1 Everything in the Control Panel is grayed out, or only audio controls?
#2 Did this problem start happening when you started getting those messages?
#3 Do other video sharing websites not work, or only youtube?
#4 Have you tried youtube in other browsers?
#5 It would really help to read your post if you included some punctuation.

Offline popcorn1508

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Re: Computer Troubleshooting/Help Master Thread
« Reply #80 on: October 03, 2013, 08:16:27 PM »
#1 only by volume
#2 im not sure sorry
#3 i tried multiple websites no sound
#4 ie and google chrome
#5 sorry about that will try to punctuate in the future

Thanks a lot in advance.

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #81 on: October 03, 2013, 09:16:56 PM »
#1 only by volume
#2 im not sure sorry
#3 i tried multiple websites no sound
#4 ie and google chrome
#5 sorry about that will try to punctuate in the future

Thanks a lot in advance.
If you have not done so already, try reinstalling the audio drivers. 

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #82 on: October 03, 2013, 09:21:39 PM »
#1 only by volume
#2 im not sure sorry
#3 i tried multiple websites no sound
#4 ie and google chrome
#5 sorry about that will try to punctuate in the future

Thanks a lot in advance.
Regarding the error messages, my guess is that they are unrelated.  Here are the three possibilities -
1.  The messages are unrelated, and benign.
2.  The messages are indicating the sound card has a problem
3.  The messages are unrelated, but are not benign.  You have a problem, which could include OS corruption, hardware failure, or malware.
My complete guess is either 1, above, or 3 (malware).
Like my last post suggested, try reinstalling the driver, and run malware tests to make sure you are clean.

Offline popcorn1508

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Re: Computer Troubleshooting/Help Master Thread
« Reply #83 on: October 03, 2013, 09:26:02 PM »

If you have not done so already, try reinstalling the audio drivers. 
how would i do that,and would buying a new sound card help

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #84 on: October 03, 2013, 09:35:21 PM »
how would i do that,and would buying a new sound card help
Who is the manufacturer?  If the problem is the sound card driver, then yes, installing a new card (and therefore a new driver) would fix the problem.  But why go through the trouble?  Reinstalling the driver is free, and easier.

Offline popcorn1508

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Re: Computer Troubleshooting/Help Master Thread
« Reply #85 on: October 03, 2013, 09:36:48 PM »
Dell, if you have the time and wouldnt mind explaining how to reinstall the driver, thanks in advance.

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #86 on: October 03, 2013, 10:00:21 PM »
Dell, if you have the time and wouldnt mind explaining how to reinstall the driver, thanks in advance.
Go to dell.com.  Click on support, then drivers and downloads.  It will ask you for your computer model.  There should be an option to 'automatically detect' your model.  Select that option, and follow the steps.  You should then be sent to a page that has the available downloads for your computer.  'Audio' should be a heading with file(s) listed underneath.  If there are more than one, post here the options.  Otherwise download the file (it should be an .exe) and run it.  After the installation you may need a reboot.  See if that works.

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #87 on: October 03, 2013, 10:02:06 PM »
Disclaimer - the above steps are from memory, and may not be exact.

Offline popcorn1508

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Re: Computer Troubleshooting/Help Master Thread
« Reply #88 on: October 03, 2013, 10:58:42 PM »
Thanks i wasnt sure if i did your steps good but now it works thanks a million

Offline notanonymous

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Re: Computer Troubleshooting/Help Master Thread
« Reply #89 on: October 03, 2013, 11:01:34 PM »
Thanks i wasnt sure if i did your steps good but now it works thanks a million
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