i am trying to find availability to EZE and it is only available to fly to SCL with AA and then with LAN from SCL-EZE, i called to put this on hold for 5 days and they say they are having issues with LAN and they cannot put the flight on hold, it would have to be ticketed and non refundable. when i told the Rep about the DOT rule that they have to give at least 24 hours she said that it dosen't apply to award flights.
anything i can do about this?