When leasing a car from one of the local frum companies (PAL, LD, WTL etc.), are they considered the "dealer" or are they only a "broker"?
case in question: we were talked into leasing the new minivan, and the transmission broke within the first 2 months.
We got really horrible customer service from the Jewish company we leased from - them claiming that they have nothing to do with the car they leased us, and we need to deal with the company who made the car.
While speaking with lawyers, seems that the "dealer" is at fault under the NYS lemon law, which leads to my question
Bought a lease for 3 years which I really only wanted a 2 year lease which I thought that's what I agreed on, but it seems I signed the papers which agreed on a 3yr lease, knowing that I would have never signed those papers, they give you a stack of papers to sign, do they really think I'm going to look over each paper,they tell me to sign this and this and I sign assuming I'm signing on what I agreed on, I got the vehicle from WTL and called them to see what they can do,he told me they don't have the ability to change anything but the dealership would which is massipiqua nissan someplace else in jersey, and said it is possible to change the lease length as there have been those who were successful, at least by me after all the reviews and calls I made to the dealer no luck..
So it seems the original leasing company which here is WTL has no say in the matter or at least that is what it seems.
On the other hand should one decide to bring legal law into the matter which I wouldn't do as it's a frum company, they would be going after WTL which would have better ability to cause the lease to be changed by the dealership..