Not sure why no one mentioned it, but you can access it by clicking contact us>online>start chat.
can't get it.. Been trying all week.
I have got to say that they definitely don't designate the brightest reps for chat
i chatted today worked fine
I believe that I am chatting with the stupidest Amex rep at Amex.
I never knew they have different chat departments and that they can transfer you...
Hm. What department did they transfer you to? I once chatted and complained and they transferred me to their supervisor who was able to help me. But that was from user to user and not across departments.
Wanted to expedite some pending MR.
SO they can transfer you to MR dept?They always claim they can't..
Was bored last night and chatted with Amex for over an hour. I have got to say that they definitely don't designate the brightest reps for chat
Is that what you do for entertainment?
Crazy,no? Almost as silly as responding to year old posts for no reason