5% cash back at drugstores during 2019 Q2.
I tried to pay for a $500 OV at CVS with my Citi Dividend AmEx but it got declined. I called Citi and they insisted that Citi didn't decline it; the "network" did, meaning American Express. I asked why, but was told that I have to ask American Express that question. Every time I tried to call American Express or Citi tried to transfer me to them, the call was routed back to Citi as soon as I provided the account number.
I made small purchases with this card at CVS without any problem. I also made large GC purchases with my Citi Dividend MasterCard without a problem.
Is it going to be impossible to MS this card at CVS?