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I'm gonna do everyone a community service and explain how SPG suite upgrades work:

The stay must be booked out of the account where the suite upgrades are coming from. The account holder will add your name and you will be able to check in. If you want to use SPG suite upgrades make sure you find someone who has them first and let them make the booking. SPG suite upgrades can be applied to award stays as well.

Once the Suite upgrade is applied you will NOT be confirmed in the suite right away. 5 days before the stay SPG will look for the suite. If it is available (at their own discretion, just because it shows available online doesn't mean you will get it) they will give it to you. If not they will continue to search until the day of your stay. If they cannot confirm it by then the suite upgrade will be returned to the account


« Last edited by mochjas on January 09, 2018, 07:58:55 AM »

Author Topic: SPG Suite Upgrade  (Read 8512 times)

Offline avrumy

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Re: SPG Suite Upgrade
« Reply #15 on: November 16, 2014, 02:18:18 PM »
So how much would i have to pay if i have my own points?

Offline Geshmak25

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Re: SPG Suite Upgrade
« Reply #16 on: November 16, 2014, 04:21:25 PM »
Yes.  Works on all types of stays ( cash,cash n points, points)

No. Points cant be transferred to account w/ different address

So all of these people who are offering free upgrades if booking through their account are only for people who are looking to spend $ on a room and not booking with points?

What does the cert get you? What type of upgrade would it be from a basic room?

Anybody looking to sell 3 upgrade certs (transfer to my account)?
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Offline Geshmak25

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Re: SPG Suite Upgrade
« Reply #17 on: November 17, 2014, 08:43:57 AM »
Does anyone have any certs for January?
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Offline ygygold

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Re: SPG Suite Upgrade
« Reply #18 on: November 19, 2014, 08:50:46 AM »
Clarification please. Can suite upgrades be transferred to a different account?

Offline moish

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Re: SPG Suite Upgrade
« Reply #19 on: November 19, 2014, 09:14:58 AM »
Clarification please. Can suite upgrades be transferred to a different account?
no

Offline Geshmak25

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Re: SPG Suite Upgrade
« Reply #20 on: November 19, 2014, 09:30:15 AM »
Does anyone have any certs for January?

Bump
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Offline CS1

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Re: SPG Suite Upgrade
« Reply #21 on: November 19, 2014, 09:38:59 AM »
Bump
There are two types of upgrades: 1) The platinum upgrade is free with plat accts and is good for all dates when there are suites available.
   i.e. I've received a free 3 room suite upgrade on a points stay at the "W" in Westwood just by being a plat member.

2) The certificate upgrades are a guaranteed upgrade (not always a whole suite), however, you can only secure that 5 days in advance.
     Therefore, I'm not sure that anybody now has the ability to sell a Jan upgrade cert. Correct?
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Offline Geshmak25

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Re: SPG Suite Upgrade
« Reply #22 on: November 19, 2014, 09:43:49 AM »
There are two types of upgrades: 1) The platinum upgrade is free with plat accts and is good for all dates when there are suites available.
   i.e. I've received a free 3 room suite upgrade on a points stay at the "W" in Westwood just by being a plat member.

2) The certificate upgrades are a guaranteed upgrade (not always a whole suite), however, you can only secure that 5 days in advance.
     Therefore, I'm not sure that anybody now has the ability to sell a Jan upgrade cert. Correct?

So if I booked on somebody's plat account I MAY get an upgrade. Only way to guarantee an upgrade is to get the cert 5 days before.
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Re: SPG Suite Upgrade
« Reply #23 on: November 19, 2014, 10:00:20 AM »
So if I booked on somebody's plat account I MAY get an upgrade. Only way to guarantee an upgrade is to get the cert 5 days before.

That has been my experience. The SPG line is great and I've always received upgrades for free, however this may be one area where Hyatt has the advantage -- that they have a better guaranteed upgrade. IME, in most cases, you will have a good Platinum experience.

If you are aiming for Jan 1, however, those dates are often blacked out. Regular Jan vacation will usually get you a great suite -- depends on the hotel and what suites that they have overall.
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Re: SPG Suite Upgrade
« Reply #24 on: November 26, 2014, 12:40:50 AM »
I have a SNA awards I can't use.  Located in Orange County. 

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Re: SPG Suite Upgrade
« Reply #25 on: November 29, 2014, 05:24:31 PM »
5 SNA's now available, expire dec 31

Offline Mocha

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Re: SPG Suite Upgrade
« Reply #26 on: December 16, 2015, 08:21:01 AM »
Looking for 1 SPG upgrade

Offline Venilla

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Re: SPG Suite Upgrade
« Reply #27 on: December 16, 2015, 08:36:43 AM »
I like vanilla but my name is Venilla.

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Re: SPG Suite Upgrade
« Reply #28 on: December 16, 2015, 07:55:27 PM »
Have 7 suite upgrades available SPG expiring dec 31
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Re: SPG Suite Upgrade
« Reply #29 on: January 12, 2016, 12:46:47 PM »
Looking for suite upgrade on paid stay for this Thursday. Can book with your account.
Want to book W Hotel Downtown and get upgraded to confirmed suite.