Author Topic: Online passport renewal has been shut down until March  (Read 707 times)

Online aishel

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Online passport renewal has been shut down until March
« on: February 07, 2023, 04:40:50 PM »
(should this have gone in the 'Up in the Air' forum?)

https://travel.state.gov/content/travel/en/passports/have-passport/renew-online.html

I attempted to renew a passport just 3 hours too late :(

Quote
February 7, 2023 Update: Online Renewal Service Is Temporarily Closed
On February 7 at 1 p.m. Eastern Time, we temporarily closed our online renewal service to new customers. We plan to reopen the portal to new customers in March.

Since last August, over 500,000 customers have successfully submitted an application online. Thank you for volunteering and testing our service during this limited release. We are reviewing survey feedback to continually improve the experience of renewing online.

If you created your MyTravelGov account before 1 p.m. on February 7, follow the steps on this page to renew online. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page.

If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal holidays).
« Last Edit: February 07, 2023, 04:44:29 PM by aishel »

Offline Luvtotravel

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Re: Online passport renewal has been shut down until March
« Reply #1 on: February 07, 2023, 04:52:59 PM »
Don't wait for the perfect moment; take the moment and make it perfect.