Author Topic: exedia cancelled my reservation!  (Read 1634 times)

Offline tzifanya54

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exedia cancelled my reservation!
« on: February 19, 2015, 12:26:47 AM »
anyone else have this I booked 2 hotels with 2 different credit cards during the expedia deal last week and without an email or anything they just cancelled both reservations, and refunded my money!

Offline Emkay

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Re: exedia cancelled my reservation!
« Reply #1 on: February 19, 2015, 12:54:38 AM »
anyone else have this I booked 2 hotels with 2 different credit cards during the expedia deal last week and without an email or anything they just cancelled both reservations, and refunded my money!
They cancelled most of them but people have had success complaining to them

Offline Oceanblue

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Re: exedia cancelled my reservation!
« Reply #2 on: February 23, 2015, 02:01:49 PM »
anyone else have this I booked 2 hotels with 2 different credit cards during the expedia deal last week and without an email or anything they just cancelled both reservations, and refunded my money!

Talked about here. http://forums.dansdeals.com/index.php?topic=49648.

Try calling their customer service.  It took me 2 calls, the first one they didn't budge and said I needed to rebook with a Discover card (which I don't have) in order to get the coupon back. The second time I called, they went ahead and rebooked me with the $100 off without having to even ask for it.  YMMV