For flights between Toronto and New York, seems WS has free same day change / standby to earlier / later flight.
Early and missed flight re-accommodation is defined as same-day flight changes for the same origin and destination on the same day of travel. Re-accommodation to an earlier or later flight must be requested at the time of check-in (or at the airport within 2 hours of a missed flight) and is subject to availability. Any difference in fare will not be charged or refunded.
Is this on standby basis or confirmed if space available on different flight? Have a 9:35am flight and the next flight is at 2:35pm. Would WS be able to make the change over the phone on day of departure confirmed, or does passenger have to wait in airport till the next flight and subject to availability at boarding? Thanks.