Updated version:
Subject: Removal of Fairmont Lifetime Platinum Certificates
To Whom It May Concern,
I write with respect to the Fairmont Lifetime Platinum Status offer, a copy of which can be found here:
https://web.archive.org/web/20110225232804/http://escapes.livingsocial.com/deals/27594-exclusive-penthouse-package-for-fourIt is my understanding that people who paid up to $10,000 in 2011 for Fairmont Lifetime Platinum status will retain lifetime Accor Platinum status, but
will no longer receive the annual free night, confirmed room/suite upgrades, spa/dining certificates, or Platinum passion certificates after 2018.These benefits are part of the package I purchased in 2011 and must continue to be provided under the contract. As can be seen in the original deal terms (linked to above), the purchases
"include(d) an automatic upgrade to The Fairmont President's Club Platinum Level membership, so you can enjoy presidential perks like room or suite upgrades and food-and-beverage certificates at The Fairmont for a lifetime." Fairmont has no right or ability to terminate the benefits specified in this contract. The lifetime Platinum members, including myself, invested a great deal of money based on the promise of those annual certificates
for a lifetime. Lifetime is a clear contract term, I relied upon the lifetime term in purchasing the deal and expect Fairmont will honor its contractual obligations. I seek your immediate written confirmation that Fairmont will honor the lifetime Platinum status with the annual certificates as written in the original terms.
Additionally, this information about the removal of the annual certificates is inconsistent with prior Fairmont statements. Previously, the official Fairmont representative to Flyertalk confirmed that, "the Fairmont San Francisco will honor every purchased LivingSocial package as it was marketed and sold" as posted here:
https://www.flyertalk.com/forum/fairmont-fairmont-president-s-club/1187642-permanent-fpc-platinum-2000-a-4.html#post15933285The USAToday also quotes Fairmont as saying the Living Social offer would be honored as it was marketed and sold, which specifically mentions the annual certificates lasting for a lifetime:
https://web.archive.org/web/20110302225426/http://travel.usatoday.com/hotels/post/2011/02/fairmont-hotel-san-francisco-living-social-lifetime-platinum-status/144791/1The holders of lifetime Fairmont status expect and demand the contract to be honored
as promised and required, and I write to secure official confirmation to that effect, namely that the holders of lifetime Fairmont Platinum status, including myself, will receive for life the same benefits we have received from 2011-2017. Those benefits were part of the consideration in entering into the contract. Please confirm that Fairmont will continue to honor this contract.
Looking forward to your prompt response.
This letter is written without prejudice to or waiver of my rights, claims, and remedies, all of which are expressly reserved.
Sincerely,
Daniel Eleff,
CEO, DansDeals.com