Author Topic: jetblue mosaic status match offer  (Read 6751 times)

Offline 12HRS

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Re: jetblue mosaic status match offer
« Reply #15 on: May 05, 2016, 10:58:42 PM »
Only reason I'd think its newsworthy is the WN CP match (which is probably the best status most of your DDMS readers have)

Offline Yaalili

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Re: jetblue mosaic status match offer
« Reply #16 on: May 05, 2016, 11:00:20 PM »
Only reason I'd think its newsworthy is the WN CP match (which is probably the best status most of your DDMS readers have)

True.

Offline Dan

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Re: jetblue mosaic status match offer
« Reply #17 on: May 05, 2016, 11:07:28 PM »
Only reason I'd think its newsworthy is the WN CP match (which is probably the best status most of your DDMS readers have)
And now they know that AS, B6, and VX will all match it.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: jetblue mosaic status match offer
« Reply #18 on: May 06, 2016, 06:38:45 AM »
Mine finally came through at 1am.

Offline jsk173

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Re: jetblue mosaic status match offer
« Reply #19 on: August 09, 2016, 11:29:14 PM »
Does anyone have any tips for getting in contact with JetBlue re: this status match offer? I beat the June 30 deadline but never received any confirmation emails. After multiple calls and 30 minutes on hold, JetBlue confirmed the challenge is on my account, but nothing re: the status match.

I thought this match/challenge was a big deal, but the first two reps acted like they had never heard of this one ó they kept talking about the Virgin promo ó and then they insisted it ended on May 31, rather than June 30. Then the last rep, who did know about it, didn't offer a way to get my match processed.

I already booked three flights on JetBlue and thought I'd be trying out Mosaic, but neither the web forms nor the phone reps are getting me anywhere. Thanks.

Offline yelped

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Re: jetblue mosaic status match offer
« Reply #20 on: August 10, 2016, 08:31:08 AM »
I never got any response either.

Offline David Smith

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Re: jetblue mosaic status match offer
« Reply #21 on: August 10, 2016, 08:49:48 AM »
You tried calling the mosaic line?

877JETTRUE (5388783)
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline jsk173

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Re: jetblue mosaic status match offer
« Reply #22 on: August 10, 2016, 01:33:34 PM »
You tried calling the mosaic line?

877JETTRUE (5388783)

I haven't; thanks. I'll try that later today.

Offline jsk173

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Re: jetblue mosaic status match offer
« Reply #23 on: August 10, 2016, 08:38:53 PM »
Tried that number but after another 30 minutes on the phone (after yesterday's 30-plus minutes), JetBlue is claiming not to have received my request and they won't let me resubmit it. They just kept encouraging me to spend $1,250 to meet the challenge.

I already booked three international flights on JetBlue, expecting that I'd be able to try out Mosaic. Not real impressed with JetBlue so far ó an hour on the phone, several email "replies" that were just canned responses, etc. Maybe I should stick with AA and UA.

(As an added bonus, my seat assignment on the first flight seems to have disappeared, and now there are only middles left. I guess I'll be paying $60 for an EMS seat or playing that free-EMS-at-checkin lottery that B6 types talk about.)

Offline yelped

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Re: jetblue mosaic status match offer
« Reply #24 on: August 10, 2016, 10:04:21 PM »
Tried that number but after another 30 minutes on the phone (after yesterday's 30-plus minutes), JetBlue is claiming not to have received my request and they won't let me resubmit it. They just kept encouraging me to spend $1,250 to meet the challenge.

I already booked three international flights on JetBlue, expecting that I'd be able to try out Mosaic. Not real impressed with JetBlue so far ó an hour on the phone, several email "replies" that were just canned responses, etc. Maybe I should stick with AA and UA.

(As an added bonus, my seat assignment on the first flight seems to have disappeared, and now there are only middles left. I guess I'll be paying $60 for an EMS seat or playing that free-EMS-at-checkin lottery that B6 types talk about.)
Try twitter. I had a good experience with their twitter team.

Offline jsk173

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Re: jetblue mosaic status match offer
« Reply #25 on: August 13, 2016, 01:08:34 AM »
Try twitter. I had a good experience with their twitter team.

I actually started with Twitter, hoping the same thing. They referred me to the TrueBlue phone line, the first two of whom, as I mentioned above, had seemingly never heard of the status match/status challenge. I might follow up with the Twitter people this week, just for the hell of it.

Aside from getting reps that had never heard of a major promotion, the most surprising thing is that JetBlue doesn't consider status matches year-round. I figured they'd always be looking to poach elites from the legacy carriers.

Offline coralsnake

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Re: jetblue mosaic status match offer
« Reply #26 on: September 27, 2016, 10:36:04 AM »
Does anyone have experience with Mosaic cancelling award tickets?

If I make a multiple pax ressy can I cancel just one of the pax?

Upon cancellation do the taxes go back to CC or Travel Bank?
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Offline momo

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Re: jetblue mosaic status match offer
« Reply #27 on: September 27, 2016, 11:59:31 AM »
Does anyone have experience with Mosaic cancelling award tickets? Yes

If I make a multiple pax ressy can I cancel just one of the pax? Yes

Upon cancellation do the taxes go back to CC or Travel Bank? I'm not 100% certain but I believe you can ask them to refund to the credit card.

Offline coralsnake

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Re: jetblue mosaic status match offer
« Reply #28 on: September 27, 2016, 12:06:56 PM »

Thanks.

Do you know if I can drop one of the legs? Or just better to book OW?
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Offline Dan

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Re: jetblue mosaic status match offer
« Reply #29 on: September 27, 2016, 12:17:24 PM »
Why would you ever book RT?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.