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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 640731 times)

Offline elikay

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Re: Amex Serve.com
« Reply #45 on: April 07, 2011, 02:18:28 AM »
Different names, different emails, it was pretty intricate.

Offline gozalim

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Re: Amex Serve.com
« Reply #46 on: April 07, 2011, 02:20:45 PM »
Re: serve.com how about if you were to 'pre'load the account from a credit card and withdraw from an ATM ( say, $500)it seems more legit, less chance of shutdown etc.
Would they let you load that much?

Offline AsherO

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Re: Amex Serve.com
« Reply #47 on: April 07, 2011, 04:02:17 PM »
Warning, when trying to fund Serve with a CC, I got the following message:

Quote
Your issuer may impose a cash advance charge for loading your wallet from a credit card.

Should I be concerned?
#hashtagsareoverrated

Offline elig770

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Re: Re: Amex Serve.com
« Reply #48 on: April 07, 2011, 06:15:21 PM »
Warning, when trying to fund Serve with a CC, I got the following message:

Should I be concerned?
Can you load it with an Amex gift card?

Offline AsherO

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Re: Amex Serve.com
« Reply #49 on: April 07, 2011, 06:19:20 PM »
Can you load it with an Amex gift card?

You're welcome to try.
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Offline elig770

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Re: Re: Amex Serve.com
« Reply #50 on: April 07, 2011, 06:28:01 PM »
You're welcome to try.
I meant to avoid cash advance fees....

Offline Dan

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Re: Amex Serve.com
« Reply #51 on: April 07, 2011, 06:43:23 PM »
I meant to avoid cash advance fees....
Sounds like it should work to me!
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AsherO

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Re: Amex Serve.com
« Reply #52 on: April 07, 2011, 07:20:09 PM »
I meant to avoid cash advance fees....

Not a chance. If you have a $1000 Amex GC and you load it with $1000 then they have no way of charging you a CA fee.
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Offline AsherO

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Re: Amex Serve.com
« Reply #53 on: April 08, 2011, 03:08:08 AM »
I got my Serve card today, anyone else get it too?

It's really neat, but a bit weird:
  • Expires in 2019 (I wonder if people will have issues using this at some merchants due to the expiration date being 8 years ahead)
  • No name printed on the card
  • No Amex logo on the card, just a serve logo

Blurry pic here:

« Last Edit: April 08, 2011, 03:13:10 AM by AsherO »
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Offline sawlw

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Re: Amex Serve.com
« Reply #54 on: April 08, 2011, 10:38:26 AM »
Anyone know how long it should take from when u withdraw till it posts to ur account?

Offline Dan

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Re: Amex Serve.com
« Reply #55 on: April 08, 2011, 10:39:57 AM »
If anyone tries funding Serve from an AMEX GC please let us know how it goes!
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AsherO

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Re: Amex Serve.com
« Reply #56 on: April 08, 2011, 03:40:06 PM »
If anyone tries funding Serve from an AMEX GC please let us know how it goes!

Do you think that's an F/R risk? If yes, does it matter if the GC was purchased with Amex or not?
#hashtagsareoverrated

Offline Dan

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Re: Amex Serve.com
« Reply #57 on: April 08, 2011, 06:00:07 PM »
Do you think that's an F/R risk? If yes, does it matter if the GC was purchased with Amex or not?
I don't think so.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline joeyjava

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Re: Amex Serve.com
« Reply #58 on: April 11, 2011, 01:09:28 AM »
Warning, when trying to fund Serve with a CC, I got the following message:

Should I be concerned?
sooooo... did everything work out? did they charge it as a cash advance?

Offline AsherO

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Re: Amex Serve.com
« Reply #59 on: April 11, 2011, 01:19:51 AM »
sooooo... did everything work out? did they charge it as a cash advance?

I didn't try yet, actually.
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