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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385527 times)

Offline 12HRS

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Re: Amexserve/Softcard
« Reply #7020 on: March 19, 2017, 02:59:05 PM »
Just went to FD. Hardcoded there too.

me thinks your serve card is hardcoded against loading.


Offline sam2015

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Re: Amexserve/Softcard
« Reply #7021 on: March 19, 2017, 03:05:15 PM »
me thinks your serve card is hardcoded against loading.

+1

Offline Freddie

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Re: Amexserve/Softcard
« Reply #7022 on: March 19, 2017, 03:09:29 PM »
Hmmm. That's a nice theory. How can I test it out?

Offline farmbochur

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Re: Amexserve/Softcard
« Reply #7023 on: March 19, 2017, 03:11:15 PM »
Cash load?
Load with legit DC?
Risk is opportunity

Offline keemster26

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Re: Amexserve/Softcard
« Reply #7024 on: March 19, 2017, 03:14:49 PM »
Hmmm. That's a nice theory. How can I test it out?
Check your email...

Offline Iz

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Re: Amexserve/Softcard
« Reply #7025 on: March 19, 2017, 03:40:40 PM »
Check your email...
Or try loading online with an Amex card.

Offline Freddie

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Re: Amexserve/Softcard
« Reply #7026 on: March 19, 2017, 03:55:23 PM »

Offline Hamavin

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Re: Amexserve/Softcard
« Reply #7027 on: March 19, 2017, 11:14:51 PM »
Is it a bad idea for someone that defaulted with amex to open a serve account? Can they claw the money?

Offline myi

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Re: Amexserve/Softcard
« Reply #7028 on: March 19, 2017, 11:34:58 PM »
Has anyone had luck getting the monthly transfer amount bumped? (meaning they allow a $1000 to load up from your amex cc or your debitcard(bank acccnt). Any success stories of having that limit bumped to more then 1k?
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Offline keemster26

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Re: Amexserve/Softcard
« Reply #7029 on: March 19, 2017, 11:38:24 PM »
Has anyone had luck getting the monthly transfer amount bumped? (meaning they allow a $1000 to load up from your amex cc or your debitcard(bank acccnt). Any success stories of having that limit bumped to more then 1k?
Why would you want to if it doesn't get you any points?

Offline myi

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Re: Amexserve/Softcard
« Reply #7030 on: March 19, 2017, 11:42:57 PM »
Why would you want to if it doesn't get you any points?
Yes even though you can't use it to generate points, nor for sign up bonuses, I still have other uses which I use it for which would be great should I have the ability to load more then $1000(meaning similar to what chase qp can do, use it to send and receive money.)
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Offline Hamavin

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Re: Amexserve/Softcard
« Reply #7031 on: March 25, 2017, 10:37:04 PM »
Is it a bad idea for someone that defaulted with amex to open a serve account? Can they claw the money?
bump

Offline 12HRS

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Re: Amexserve/Softcard
« Reply #7032 on: March 28, 2017, 09:17:17 AM »
Anyone try loading a serve card at FD last night or this AM?

Having an issue where after I swipe the serve card the system just doesn't recognize it. The card is still good(not banned) and I tested using it for a purchase this morning so I know the POS reads it. Seems like its a FD issue, but just wanted data points before I try a different store.

Offline sedge

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Re: Amexserve/Softcard
« Reply #7033 on: March 28, 2017, 10:43:16 AM »
Anyone try loading a serve card at FD last night or this AM?

Having an issue where after I swipe the serve card the system just doesn't recognize it. The card is still good(not banned) and I tested using it for a purchase this morning so I know the POS reads it. Seems like its a FD issue, but just wanted data points before I try a different store.
The ability to make a purchase does not verify the ability to load.

Offline 12HRS

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Re: Amexserve/Softcard
« Reply #7034 on: March 28, 2017, 10:55:56 AM »
The ability to make a purchase does not verify the ability to load.


Anyone try loading a serve card at FD last night or this AM?

Having an issue where after I swipe the serve card the system just doesn't recognize it. The card is still good(not banned) and I tested using it for a purchase this morning so I know the POS reads it. Seems like its a FD issue, but just wanted data points before I try a different store.

reason I said card is still good for sure is that i loaded $20 online after it did not work last night and had no issue.

Ive had banned cards. This is not that. this is after I swipe my serve the screen goes blank and on FD side it looks like I have not even swiped.

banned cards get past that step

Offline 12HRS

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Re: Amexserve/Softcard
« Reply #7035 on: March 29, 2017, 08:17:56 PM »
So its clearly a FD issue as I had no issues today at WM. I hope it gets fixed soon as I don't have time to travel to WM.

Still looking for a data point of someone loading at FD in the last two days.

Offline mochjas

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Re: Amexserve/Softcard
« Reply #7036 on: March 29, 2017, 08:36:51 PM »
So its clearly a FD issue as I had no issues today at WM. I hope it gets fixed soon as I don't have time to travel to WM.

Still looking for a data point of someone loading at FD in the last two days.
how many family dollars did you try?

Offline 12HRS

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Re: Amexserve/Softcard
« Reply #7037 on: March 29, 2017, 08:50:39 PM »
how many family dollars did you try?

2

I see on FT someone did a load today in LA which means it was after the last time I tried today, So I will try again tomorrow.

Offline mochjas

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Re: Amexserve/Softcard
« Reply #7038 on: March 29, 2017, 08:52:44 PM »
2

I see on FT someone did a load today in LA which means it was after the last time I tried today, So I will try again tomorrow.
im maxed out for the month so can't try until 4/1

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Re: Amexserve/Softcard
« Reply #7039 on: April 07, 2017, 10:23:38 AM »
So its clearly a FD issue as I had no issues today at WM. I hope it gets fixed soon as I don't have time to travel to WM.

Still looking for a data point of someone loading at FD in the last two days.
just went to FD and had same issue...