I applied for my wife last week and got declined. She's under 5/24. I called recon. and the kind rep. tried getting her approved after offering to transfer some CL from her CSP. But just before confirming, she said she needs to transfer me to verifications dep. to answer some questions. She transferred me, and I answered whatever they asked, and the app went into pending status.
This was already a few days ago. Every time I try calling recon. (lending dept.) they tell me that it's pending approval from the verifications dept. and they transfer me there. But at verifications, they don't give any details other than "you'll receive your answer by mail in 1-2 weeks". Anymore info I try to squeeze out, I just hit a brick wall. There's nobody to negotiate with in that dept. In the meantime, I'm losing my mind from all this uncertainty.
1) Any ideas on when this happens? Could it be due to my male voice, while claiming to be a woman. (my wife is really not familiar in this field, so I'm left to do all the negotiating)
2) Any DP on what to expect in such a situation? IME, the last time I (not DW) had such a situation (with UA explorer) it took nearly 30 days before they declined without explanation, and they refused to recon. "as it's 30 days the app is dead and you can only re-apply".
Any help would be greatly appreciated.
TIA