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New account codes (each usable twice per shipping address IME - Redbull3)

july17 17%
heyboxed 15%
welcomeback15 15%   exp 8/15 min order $49
getbulk 15%
boxed10 10%
saveup10 10%
whatisboxed $10 off $40 exp 9/30
summersips 10% exp 9/4

Author Topic: Boxed.com Master Thread  (Read 24497 times)

Offline bznt

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Re: Boxed.com Master Thread
« Reply #75 on: October 07, 2016, 05:22:08 PM »
ive got banned and relisted from them before... just call them up
I could not find a number to call. I emailed them several times to tell me what I did wrong. So far no response

Offline deal boy

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Re: Boxed.com Master Thread
« Reply #76 on: October 07, 2016, 05:32:19 PM »
I could not find a number to call. I emailed them several times to tell me what I did wrong. So far no response
Oh ya I emailed them not called ...

Offline deal boy

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Re: Boxed.com Master Thread
« Reply #77 on: October 07, 2016, 05:33:10 PM »
I could not find a number to call. I emailed them several times to tell me what I did wrong. So far no response
I remember using some wierd email not the regular one

Offline bznt

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Re: Boxed.com Master Thread
« Reply #78 on: October 07, 2016, 05:52:00 PM »
I remember using some wierd email not the regular one
In the cancellation email it said to email fraud@boxed.com.

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Re: Boxed.com Master Thread
« Reply #79 on: October 07, 2016, 05:56:52 PM »
In the cancellation email it said to email fraud@boxed.com.
Ya but when I emailed that one no one answered but when I emailed s different one they did and they fixed my account

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Re: Boxed.com Master Thread
« Reply #80 on: October 08, 2016, 10:02:56 PM »
Ya but when I emailed that one no one answered but when I emailed s different one they did and they fixed my account
Can you please lookup that email address? I am being ignored by fraud and customer service department email addresses

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Re: Boxed.com Master Thread
« Reply #81 on: October 08, 2016, 10:04:13 PM »
Can you please lookup that email address? I am being ignored by fraud and customer service department email addresses
Ya it was cofounders@boxed.con

Offline bznt

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Re: Boxed.com Master Thread
« Reply #82 on: October 08, 2016, 10:04:36 PM »
Thank you

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Re: Boxed.com Master Thread
« Reply #83 on: October 08, 2016, 10:04:52 PM »

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Re: Boxed.com Master Thread
« Reply #84 on: October 08, 2016, 10:11:23 PM »
Ya it was cofounders@boxed.con
They got back to me that day when I used this email ...

Offline rr1

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Re: Boxed.com Master Thread
« Reply #85 on: October 08, 2016, 11:24:40 PM »
They got back to me that day when I used this email ...
TY

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Re: Boxed.com Master Thread
« Reply #86 on: October 08, 2016, 11:36:58 PM »
TY

didnt know you also needed it....  :)

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Re: Boxed.com Master Thread
« Reply #87 on: October 08, 2016, 11:41:22 PM »
oh yes, I sent yesterday to cofounders and another 3 I placed an order first on basically all info but got cancelled not sure what triggers the fruad dept. thind

Offline bznt

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Re: Boxed.com Master Thread
« Reply #88 on: October 10, 2016, 04:49:43 PM »
Look at this response.

Thank you for reaching out to us again. I apologize for the delay. It looks like the your account was flagged for abusing our AMEX promotion. There were several orders placed under this account using several different AMEX credit cards. This type of purchase behavior has been linked to high risk of fraud and the payment processor(AMEX) agrees.

If you would like to make a purchase please use a credit card you have already used to place an order and we will be able to process the order.

Please let me know if you have any other questions.

Adri 🐰
Customer Service Associate
Boxed Wholesale

Offline Geshmak25

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Re: Boxed.com Master Thread
« Reply #89 on: October 10, 2016, 04:51:26 PM »
Look at this response.

Thank you for reaching out to us again. I apologize for the delay. It looks like the your account was flagged for abusing our AMEX promotion. There were several orders placed under this account using several different AMEX credit cards. This type of purchase behavior has been linked to high risk of fraud and the payment processor(AMEX) agrees.

If you would like to make a purchase please use a credit card you have already used to place an order and we will be able to process the order.

Please let me know if you have any other questions.

Adri 🐰
Customer Service Associate
Boxed Wholesale
Lol ie we're losing money on this deal so you have to stop.

The statement also makes no sense. They acknowledge that you're using multiple amex cards because of the offer. But then they say that using multiple cards on one account is an indicator for fraud. I guess they consider it fraud to take full advantage of the amex offer.
PUTPAC = PITA