Why would you rather believe that 95% of Jewish customers return used clothing and after policy vs believing that she lied when the facts are in front of you?
Don't put words in her mouth. She never said 95% of Jewish customers return used stuff. This is what she said:
“the survival of the business had been threatened by abuse of its return policy among customers in a few concentrated areas,”
"There is no common thread in these five communities, aside from the buying and returns patterns"