Author Topic: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic  (Read 71896 times)

Offline yuneeq

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #220 on: September 07, 2016, 04:36:00 PM »
So if she is losing money why can't she protect herself?

She has the right to do what she wants, but she there are better ways to protect yourself that don't involve the implied accusation that all customers from these areas are lying thieves.
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Offline shauly

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #221 on: September 07, 2016, 04:38:24 PM »
She has the right to do what she wants, but she there are better ways to protect yourself that don't involve the implied accusation that all customers from these areas are lying thieves.

Okay, so you feel she made a poor business decision. Why is that atrocious?

Doesn't seem to me that she is accusing everyone from that area is a lying thief. Just that enough people from those areas are unprofitable that she felt this was necessary. Same reason Chase has 5/24, and Amex has lifetime bonuses.

Offline shmueli2007

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #222 on: September 07, 2016, 04:41:04 PM »
She has the right to do what she wants, but she there are better ways to protect yourself that don't involve the implied accusation that all customers from these areas are lying thieves.

Not all. Only over 95%
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Offline yuneeq

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #223 on: September 07, 2016, 04:45:11 PM »
Okay, so you feel she made a poor business decision. Why is that atrocious?

Doesn't seem to me that she is accusing everyone from that area is a lying thief. Just that enough people from those areas are unprofitable that she felt this was necessary. Same reason Chase has 5/24, and Amex has lifetime bonuses.

It's atrocious compared to other worry free stores like Amazon and Zara.
Not that she's atrocious for making a policy that only allows brand new returns.

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Offline yuneeq

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #224 on: September 07, 2016, 04:47:04 PM »
Not all. Only over 95%

Wow so now 95% of Brooklyn, Lakewood, etc. is lying thieves.
News to me.
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Offline lubaby

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #225 on: September 07, 2016, 04:53:52 PM »
That's what you call abuse?
Returning a brand new item?

Every store has a return policy (and way more liberal than hers), and the cost of processing brand new returns is negligible.
Returning a brand new item once the season is over (like waayyyy over) and can no longer be sold, could be constituted as abuse as now the company has to deal with the merchandise that nobody is looking to buy (maybe sell it on the clearance rack- if they have one to just get rid of it).

If you buy something and then decide a few weeks later that you don't want it, you should be eligible for a full refund. Coming back 8+ months later should not be. Regardless of where you're coming from.

Offline shmueli2007

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #226 on: September 07, 2016, 04:54:33 PM »
Wow so now 95% of Brooklyn, Lakewood, etc. is lying thieves.
News to me.
The Stereotype speaks for itself.
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Offline Aaaron

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #227 on: September 07, 2016, 05:09:11 PM »
Wow so now 95% of Brooklyn, Lakewood, etc. is lying thieves.
News to me.

Why do you think she instituted this policy for certain areas?

Offline yuneeq

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #228 on: September 07, 2016, 05:14:09 PM »
Returning a brand new item once the season is over (like waayyyy over) and can no longer be sold, could be constituted as abuse as now the company has to deal with the merchandise that nobody is looking to buy (maybe sell it on the clearance rack- if they have one to just get rid of it).

If you buy something and then decide a few weeks later that you don't want it, you should be eligible for a full refund. Coming back 8+ months later should not be. Regardless of where you're coming from.

Not sure of the relevance, the return policy already addresses that.
"The return must be sent back within 7 days of receipt."

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Offline yuneeq

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #229 on: September 07, 2016, 05:15:36 PM »
Why do you think she instituted this policy for certain areas?

Because she believes in stereotyping instead of making small changes to fix these issues.
Like tags in the front of clothing.
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Offline aygart

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #230 on: September 07, 2016, 05:16:25 PM »
Returning a brand new item once the season is over (like waayyyy over) and can no longer be sold, could be constituted as abuse as now the company has to deal with the merchandise that nobody is looking to buy (maybe sell it on the clearance rack- if they have one to just get rid of it).

If you buy something and then decide a few weeks later that you don't want it, you should be eligible for a full refund. Coming back 8+ months later should not be. Regardless of where you're coming from.
She can easily make a reasonable time limit such as 30 days like Amazon.
One possibility may be people who order 3 different sizes for each kid and return 2 of them or even do that with a few styles and keep one of three of one style. That would be costly even if they are returned new. If that is rampant and done in the pre yom tov season she can be stuck with many items which were sold out during the peak season and she then needs to clear it out.
Feelings don't care about your facts

Offline yuneeq

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #231 on: September 07, 2016, 05:18:34 PM »
The Stereotype speaks for itself.

Aha because stereotypes are always completely accurate and are not an issue at all.
By your own admission I guess that makes you a big-nosed, greedy, power hungry, and cheap Jew?
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Offline theduke

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #232 on: September 07, 2016, 05:40:33 PM »
Zara and Amazon will also ban you if they see too many returns but as long as you are keeping items than it is fine. They keep track of all orders, part of the cheshbon of offering online sales and free shipping and free returns is that they know that people will buy multiple items in multiple sizes and return most. They save money on the overhead of a store and gain access to customers who otherwise would not shop there.
There are better ways to make a return policy than to make a blanket policy painting a whole community. What the company should do is ban the abusers of the policy which I imagine are a few individuals that are known to the company.

Offline Aaaron

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #233 on: September 07, 2016, 06:14:08 PM »
Because she believes in stereotyping instead of making small changes to fix these issues.
Like tags in the front of clothing.

Do you think this policy was in response to something or just in anticipation of something?

Offline ya

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #234 on: September 07, 2016, 06:25:58 PM »
Zara and Amazon will also ban you if they see too many returns but as long as you are keeping items than it is fine. They keep track of all orders, part of the cheshbon of offering online sales and free shipping and free returns is that they know that people will buy multiple items in multiple sizes and return most. They save money on the overhead of a store and gain access to customers who otherwise would not shop there.
There are better ways to make a return policy than to make a blanket policy painting a whole community. What the company should do is ban the abusers of the policy which I imagine are a few individuals that are known to the company.
So she banned a zip code big deal get over it.  Don't like don't shop there

Offline JTZ

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #235 on: September 07, 2016, 08:19:47 PM »
Returns are a big problem in this industry. Requiring the item to be returned new with tags does not stop the item from being worn and returned. It would make more sense to have a blanket policy and not limited by zip code.
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Offline JunkYardUnz

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Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #236 on: September 07, 2016, 11:01:41 PM »
What if you live in Spring Valley, Clifton, Jackson..... And you want to return ?

Offline JunkYardUnz

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Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #237 on: September 07, 2016, 11:11:43 PM »
And then they do a charger back on the merchant and then you have a real question of Getzel ( ask a Rav have not found one that said the customer did not have to pay me back)
I actually asked a Dayan from Lakewood. I think his name was Reb Mendy Weinberger. He told me, that if merchant accepts Amex they are bound by Amex's terms and its 100% ligit to file a claim (assuming there was no ill intent).

Offline yakov116

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #238 on: September 07, 2016, 11:39:10 PM »
I actually asked a Dayan from Lakewood. I think his name was Reb Mendy Weinberger. He told me, that if merchant accepts Amex they are bound by Amex's terms and its 100% ligit to file a claim (assuming there was no ill intent).
But if the customer caused damage with his claim then he is mechuyav to pay. The person actually paid for it after this story
Money talks...mine says goodbye!

Offline David Smith

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Re: Store Won't Take Returns From Lakewood, Brooklyn, Monsey, Monroe or Passaic
« Reply #239 on: September 07, 2016, 11:41:54 PM »
I actually asked a Dayan from Lakewood. I think his name was Reb Mendy Weinberger. He told me, that if merchant accepts Amex they are bound by Amex's terms and its 100% ligit to file a claim (assuming there was no ill intent).
He said that if a customer wrongly filed a dispute, he's not liable to pay the the loss he caused?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
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