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Hello all!
Many of us live, study, or travel to Israel and prefer using US credit cards.
I haven't seen a "master list" anywhere that outlines which stores, sites, government agencies/utilities, or companies decline US cards, so I thought it might be nice to start one.

I've only transitioned my spend to a US card this past week, so there are still plenty of unknowns.
Please reply to the thread and I'll update accordingly!

Here are my experiences thus far:

Declined US card
-Cellcom for monthly bill (however, Discover cards reported working), US cards work for in-store purchases (attempted with Chase CSR Visa)
-BigDeal http://www.bigdeal.co.il (Groupon copycat) (attempted with Chase CSR Visa)
-Club Teva website (if you happen to be a Teva employee  :))) (attempted with Chase CSR Visa)
-Golan Telecom via their own processing (attempted with Chase CSR Visa on 11/19/16). Works with PayPal, just be sure to turn off PayPal's automatic currency conversion!
-Bituach Leumi online (works by phone and at the branch)
-"Kavim" RavKav machines - some machines don't accept Visa or MC (works for Discover and Amex)
-Israel Railways ticket machines (attempted with Chase IHG MasterCard)
-Pope Tobacco in Ashkelon (cheap liquor/tobacco/mens' gifts store) (attempted with Chase CSR Visa)
-חברת החשמל (Electric Company) has lately been rejecting foreign Visa. Amex still works. CSR worked online 12/17


Tentative
-AIG Insurance declined through call center (rep mentioned that they do not accept any foreign cards).  However, my card successfully registered through their online portal and will wait to see if it gets charged properly.

Other
-Cellarix (Israeli social payment app/site).  It let me send money, but Chase categorized it as a cash advance (attempted with Chase Visa)
-Mika gas stations (only lets you fill up 30 shekels worth when paying at the pump, apparently paying inside gets this raised to 200) (attempted with Chase Visa)
« Last edited by moish on December 04, 2017, 10:24:22 AM »

Author Topic: Master List: Israeli companies and sites that decline US cards  (Read 4488 times)

Offline Jack out of the box

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #75 on: November 19, 2017, 01:37:55 PM »
Strange. I usually pay arnona with a US card
Which billing company processes your arnona payments? By me it's pay24.co.il. It's been on and off over the years. Sometimes no US cards worked, sometimes only Amex, and lately I think I've been paying with Visa.

Offline Ergel

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #76 on: November 19, 2017, 01:40:07 PM »
Paid Arnona a couple of weeks ago with no issues
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Offline Ergel

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #77 on: November 19, 2017, 01:42:59 PM »
Please do spill the beans on this!  Which bank and what problem?  Will they allow you to do it again?  I actually did a great deal of due diligence in trying to find a bank that would work with me on allowing that -- no dice.
Tfachot. My bank never received the hoaradat kevah form (even though we gave it to them). Unfortunately, I only received the letter that I could pay with CC after I already resolved the horadat kevah with my bank for next month. They didn't sound too keen at all on paying again with CC
Life isn't about checking the boxes. Nobody cares.

Offline moe8555

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #78 on: November 19, 2017, 01:58:13 PM »
Tfachot. My bank never received the hoaradat kevah form (even though we gave it to them). Unfortunately, I only received the letter that I could pay with CC after I already resolved the horadat kevah with my bank for next month. They didn't sound too keen at all on paying again with CC

Interesting, let us know how the charge ends up processing (cash advance or not).

Offline moe8555

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #79 on: November 19, 2017, 01:59:20 PM »
Which billing company processes your arnona payments? By me it's pay24.co.il. It's been on and off over the years. Sometimes no US cards worked, sometimes only Amex, and lately I think I've been paying with Visa.

Thanks, I think mine is the same company.  Very strange that out of all possibilities, the Amex goes through but Visa doesn't (which is what happened with my power bill yesterday).  I would've expected the opposite.

Offline Saybcbd

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #80 on: November 19, 2017, 05:26:35 PM »
Interesting, let us know how the charge ends up processing (cash advance or not).
Tfachot allows American credit cards if you're paying late and it does not show up as a cash advance on amex or chase

Offline Mr. CC

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #81 on: November 19, 2017, 09:01:58 PM »
Same, although last month none worked.
who pay's  Arnona by the month
What city do you guys live in

Offline moe8555

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #82 on: November 19, 2017, 11:14:53 PM »
who pay's  Arnona by the month
Every 2. Was meant to read as "last time."

Offline Ergel

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #83 on: November 20, 2017, 02:23:35 AM »
Every 2.
+1, just paid November/December
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Re: Master List: Israeli companies and sites that decline US cards
« Reply #84 on: November 20, 2017, 03:16:02 AM »
Thanks, I think mine is the same company.  Very strange that out of all possibilities, the Amex goes through but Visa doesn't (which is what happened with my power bill yesterday).  I would've expected the opposite.
I just paid my Arnona/water bill through pay24 using CSR Visa.
מספר אישור 0 but I've had that before with these CCs without issue.

Offline Mr. CC

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #85 on: November 20, 2017, 09:44:46 PM »
Every 2. Was meant to read as "last time."
what city in Yerushalayim its once a year

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #86 on: November 21, 2017, 12:05:13 AM »
what city in Yerushalayim its once a year

Jerusalem is the exception.  Nearly every other locale lets you choose to pay annually or every two months.

Offline M218

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Re: Master List: Israeli companies and sites that decline US cards
« Reply #87 on: November 21, 2017, 01:13:01 AM »
I paid Arnona 2 weeks ago for 5k Shekels and went thru it just took very long to approve online but saw the charge instant (paid by phone)
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Re: Master List: Israeli companies and sites that decline US cards
« Reply #88 on: November 21, 2017, 01:48:55 AM »
I paid Arnona 2 weeks ago for 5k Shekels and went thru it just took very long to approve online but saw the charge instant (paid by phone)
5K semimonthly?
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Re: Master List: Israeli companies and sites that decline US cards
« Reply #89 on: November 21, 2017, 04:07:39 AM »
Update regarding the Electric Company: I tried paying with my CSR and it would not accept the card (both via mobile app and regular website).
I was only able to pay with my U.S. Amex Plat.  Did not try other Visa/MC besides CSR.
You're not alone. I tried CSR Visa and Capital One Visa before my SPG Amex was finally accepted.  :(
I should at least be thankful for the years that all cards worked because חברת החשמל has probably been my best help at reaching CC bonuses.